3074 Decker Lake Drive, West Valley City, UT 84119, United States of America
#9 of 15 hotels in West Valley City
Guests' ChoiceBased on 423 hotel reviews
7.6Cleanliness
8.3
Comfort
8.2
Location
7.9
Facilities
8.0
Staff
7.9
Value for money
8.0
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Joyce
United States of AmericaYou advertise toasters in the room. There was none in my room. Last time I stayed here there was a recliner in the room. That's gone too. Could have used one.
Stayed in May 2024
Reviewed: May 4, 2024
Dietmar
GermanyWe had a pet used room. Strong smell of desinfection in the room
Stayed in May 2024
Reviewed: April 29, 2024
Bill
United States of AmericaToo much construction around motel. Access was challenging. Location was easy, but as I said, too much construction around and parking was terrible
My place is a great place to stay. Clean and staff was good.
Stayed in April 2024
Reviewed: April 10, 2024
Watters
United States of AmericaThey still haven't given me my $100 dollars I had to have, at time of check in. Also no where on the website does it say you need to have that hundred dollars, has to be cash or debit. Not cool.
It was clean & comfortable.
Stayed in April 2024
Reviewed: March 29, 2024
Stefany
United States of AmericaWell I had a service animal and they was trying to change me
That it was quiet
Stayed in March 2024
Reviewed: March 26, 2024
Jessi
United States of AmericaNot many amenities, advertise a kitchen but give ZERO plates, silverware, pots/pans. Why would I want a kitchen and need to buy my own pot for $22 while on vacation.
Rooms were spacious and clean. Staff was friendly and helpful. Laundry facilities were nice.
Stayed in March 2024
Reviewed: March 7, 2024
Kristen
United States of AmericaStrange people walking outside at night
Super clean, nice staff, fairly quiet in the evening
Stayed in March 2024
Reviewed: February 26, 2024
Pamela
CanadaLots of construction made it hard to get around near the property.
The room was comfortable and I liked the kitchen.
Stayed in February 2024
Reviewed: February 25, 2024
R
United States of AmericaWalls were thin. The TV wasn't on a rotating foot; had to physically shift it (potential for accident). Bathroom sink was slow and then stopped up (but we neglected to mention that to staff). Cleaning schedule was not consistent. Currently (Feb 2024) surrounded by construction of another hotel. Staff had no quarters for laundry; so, we did it elsewhere.
Liked full-size fridge with icemaker; it was a cold fridge, nice. Could crack the window for fresh air. Liked having cabinets and drawers for food and dishes. The store had dishes for those who needed them and had lots of variety: things you might have forgotten and wanted to snack on.
Stayed in February 2024
Reviewed: February 21, 2024
Long
United States of America45 dollar early check-in fee is stupid. People often arrive early with no place to go. As long as it is at least a couple hours after check out. Stop being greedy. Next door offers early check-in if available free. And breakfast.
Clean. The bed was so comfortable.
Stayed in February 2024
Reviewed: February 18, 2024
Robert
CanadaThey had no record of my confirmed reservation despite my email of confirmation by Booking
After much time the manager was finally confirm my reservation.
Stayed in February 2024
Reviewed: January 26, 2024
Charlotte
United States of AmericaI canceled one reservation 24 hrs before arrival but I didn't get a refund. Due to the weather, later I found out it was going to be ok so I made another reservation the same night and I was charged for another night.
The clean, comfortable room.
Stayed in January 2024
Reviewed: January 13, 2024
Brandy
United States of AmericaThe construction
The staff was nice
Stayed in December 2023
Reviewed: December 8, 2023
Michael
United States of AmericaThe address provided by booking.com is not even close to being accurate or helpful. Please fix this for future customers. The internet and cable in the first room I was checked into did not work. I was moved to a second room where the internet worked but was very slow. The cable and the refrigerator did not work initially, but staff came to the room and fixed both of those issues.
Staff was very friendly and helpful. Room was very clean and nicely equipped with full kitchen.
Stayed in December 2023
Reviewed: November 20, 2023
Rose
United States of AmericaWorkers were very respectful nice and had good customer service besides one of them Missouri rude disrespectful and treated us as if she was better than us.
N/A
Stayed in November 2023
Reviewed: November 12, 2023
Jacqueline
United States of AmericaIn a construction area, wasn't sure about parking.
Stayed in October 2023
Reviewed: November 1, 2023
Diane
United States of AmericaPrice was a little high for us
Full kitchen
Stayed in October 2023
Reviewed: October 21, 2023
Wendy
United States of AmericaCheck in took a long time. I was already pre paid but I still had to wait in a long cue. There should be a faster way to expedite those with paid reservations.
Room was large comfortable and clean.
Stayed in October 2023
Reviewed: October 13, 2023
Tamra
United States of AmericaWe didn't have any ice
I loved the full sized refrigerator, it would have been even better if there was a jacuzzi
Stayed in October 2023
Reviewed: October 9, 2023
Andreas
Germanybut unfortunetly our room was next to the Maintance room which was noisy. You constantly hear 24/7 a constant humming noise. Thats why its just 8 out of 10.
This could be 10 of 10 - big room with modern furniture - clean bath /kitchen
Stayed in October 2023
Reviewed: October 7, 2023
Mohamed
EgyptNo breakfast & deposit charged on credit card
Location close to airport
Stayed in September 2023
Reviewed: October 2, 2023
Kris
United States of AmericaA lot of construction in the area.
Clean
Stayed in October 2023
Reviewed: September 30, 2023
Sonya
United States of AmericaIt was very clean and the staff was ok but the only reason I would rent there again is because of the service natali provided me. She was professional and just a pleasure to be around. Thank you
Stayed in September 2023
Reviewed: September 28, 2023
Jenny
CanadaI request a quiet room on the high floor at booking. However, I received a room on the first floor just beside the hotel side door. The staff told me all rooms were fully booked. I was woken up as early as 4am by the side door opening and closing noises when the guests in and out the hotel. Window blinds cannot be lifted. No view from the window. Didn't use any facilities.
Room is cleaning and staff are nice.
Stayed in September 2023
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