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  5. Reviews of West Winds Lodge

Reviews of West Winds Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

208 North Eagle Drive, Ruidoso, NM 88345, United States of America

#15 of 132 hotels in Ruidoso

Guests' Choice

Review Score

Based on 538 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.7

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    10
    Perfect Location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room didn't have any soap for the shower, but there's a grocery store close by, so we just bought our own.

    Brisa was super helpful and accommodating to us when we wanted to switch to a larger room. She was friendly and amazingly helpful. She is an asset to your company. The accommodations were located within walking distance of everything. Very quiet area, surrounded by wildlife. We were lucky enough to watch the elk roaming around. We would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    convenient, clean and cozy cabin-esq stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the shower is pretty tiny, and I was extremely disappointed that the pool and hot tub were not available. it looks like it's been a while since they were worked on. also the sliding door that closes off the bathroom just doesn't close very well and isn't the greatest for privacy

    excellent location. very prime to the main street that's great walking distance and near the little river. room was cozy. bed was comfortable and everything seemed very clean

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You could use a mattress topper to make the bed more comfortable. Wasn't awful but it could be better. That is the only thing that crossed our minds that would've made our stay more comfortable.

    Economical, clean, and felt safe.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet

    Stayed in March 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The bathroom had an accordion style door that was a little hard to close all the way and wasn't in the best condition, so did not have very much privacy using the restroom

    Good location, the bed was extremely comfortable, and the self check-in process was simple and efficient

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    It is a charming alternative to chain hotels, and a great place to spend the night in Ruidoso.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    It was rather dated. The room could use a power strip next to the bed to charge phones, etc. And it would be nice to have a better arrangement for making coffee (like an electric tea kettle). A mini-fridge and microwave would be awesome. I do realize that the new owner is in the process of updating the units.

    I loved the peaceful, woodsy location and rustic charm.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Just the shower was hard to maneuver. The water temp fluctuated from cold to hot throughout my bath. Everything else was perfect!!

    Friendly staff, excellent customer service. The rooms are very comfortable. The location is quiet, and peaceful.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Clean and great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Need better lighting. Especially near both sides of bed. Soap for the shower/bath was needed

    Comfortable a nd clean . Easy walk into town

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    That it was in the downtown area

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It wasn't on the main road so it felt more private and the room was clean, warm and the bed very comfortable.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    exceeded my expectations!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Everything was up to great!, just encounter a friendly spider but everything was alright

    The location is insuperable, walking distance from downtown, everything is no more than 10 minutes away, the comfort the cleanliness is exceptional, the staff very friendly, speaking spanish or english for better experience of the customer.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little noisy during the night

    Beautiful place

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Very thing was great and it was on my expectations house keeping service was great even the Lady in.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    I like the area it was so peaceful

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Comfortable bed and very quiet.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the wall heater. There was a small gap at the bottom of the door so chilly air came into room. Room was a little cramped. Sliding door to bathroom was extremely hard to pull closed and made a lot of noise.

    Easy to get to. Quiet.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Great Stay. Great Price. Lovely Place.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Nothing to report at this time. The place was great.

    The room was very clean. It was a quaint room, very cozy. The bed was comfortable. It was just the right size for my husband and me. I really like the self-check in and check out. I appreciated the call I received from the staff to let me know my room was ready. We were very happy with West Winds Lodge and will definitely stay there again.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great place and location for the price! Just wish the beds were more comfortable.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One thing that would have made this place a 5 star rating for us… the beds were hard as a rock!! If the beds were more comfortable we would have loved this place more!! But other than that great place!

    Great location, great rooms and very clean and updated.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    It was pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much noise didn’t get enough sleep not sure if we had noisy neighbors or staff was up early cleaning you could hear everything outside to water pipes or washing machines or someone showering

    Location was great!

    Stayed in February 2024

  • Reviewed: March 19, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The front desk was exceptional!!! My stay was very comfortable breakfast was good!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The shower had low water pressure

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Leaky fawcett.

    Great location, clean little kitchenette, comfortable beds.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Like that we are in walking distance an it not jammed packed

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    We will definitely stay here again!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fridge was a bit noisy so we unplugged it and problem was resolved.

    The location was convenient, bed was comfortable, very quiet evening.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was only 1 available electrical outlet and the plug for my phone charger did not fit snug it kept falling out of the outlet so I had to sleep with bathroom light on cause bathroom outlet wouldn't work unless light was on

    Scenery as always

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Great location! Staff was very helpful and friendly!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    Pool and Jacuzzi were under construction, which was no biggie but it would've been nice to do that. There was a pretty large spider in the closet inside the restroom, but we understand that sometimes bugs are inevitable.

    We arrived a little earlier than expected and the front desk was extremely helpful. She had said she would try her best to have our room ready, we went out to grab a bite and our room was ready within the hour. The rooms were great, very clean and spacious, the kitchen table in the room was perfect as we had taken our poker set to play, kitchen fully equipped we found everything we needed even a bottle and wine opener! (which we had forgotten to take) Parking right in front of the room was a plus! There are little porch swings at the entrance of your room, that was perfect my daughter loved it! Location of the hotel is perfect as you can walk up the street and head to downtown.

    Stayed in March 2024

Showing 1 - 25

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