208 North Eagle Drive, Ruidoso, NM 88345, United States of America
#15 of 132 hotels in Ruidoso
Guests' ChoiceBased on 538 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.4
Facilities
8.3
Staff
8.7
Value for money
8.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Mary
United States of AmericaThe room didn't have any soap for the shower, but there's a grocery store close by, so we just bought our own.
Brisa was super helpful and accommodating to us when we wanted to switch to a larger room. She was friendly and amazingly helpful. She is an asset to your company. The accommodations were located within walking distance of everything. Very quiet area, surrounded by wildlife. We were lucky enough to watch the elk roaming around. We would definitely stay here again.
Stayed in April 2024
Reviewed: April 22, 2024
Katie
United States of Americathe shower is pretty tiny, and I was extremely disappointed that the pool and hot tub were not available. it looks like it's been a while since they were worked on. also the sliding door that closes off the bathroom just doesn't close very well and isn't the greatest for privacy
excellent location. very prime to the main street that's great walking distance and near the little river. room was cozy. bed was comfortable and everything seemed very clean
Stayed in April 2024
Reviewed: April 19, 2024
Sandra
United States of AmericaYou could use a mattress topper to make the bed more comfortable. Wasn't awful but it could be better. That is the only thing that crossed our minds that would've made our stay more comfortable.
Economical, clean, and felt safe.
Stayed in April 2024
Reviewed: April 19, 2024
Melissa
United States of AmericaQuiet
Stayed in March 2024
Reviewed: April 16, 2024
Brenna
United States of AmericaThe bathroom had an accordion style door that was a little hard to close all the way and wasn't in the best condition, so did not have very much privacy using the restroom
Good location, the bed was extremely comfortable, and the self check-in process was simple and efficient
Stayed in April 2024
Reviewed: April 16, 2024
Virginia
United States of AmericaIt was rather dated. The room could use a power strip next to the bed to charge phones, etc. And it would be nice to have a better arrangement for making coffee (like an electric tea kettle). A mini-fridge and microwave would be awesome. I do realize that the new owner is in the process of updating the units.
I loved the peaceful, woodsy location and rustic charm.
Stayed in April 2024
Reviewed: April 16, 2024
Maria
United States of AmericaJust the shower was hard to maneuver. The water temp fluctuated from cold to hot throughout my bath. Everything else was perfect!!
Friendly staff, excellent customer service. The rooms are very comfortable. The location is quiet, and peaceful.
Stayed in April 2024
Reviewed: April 15, 2024
Danial
United States of AmericaNeed better lighting. Especially near both sides of bed. Soap for the shower/bath was needed
Comfortable a nd clean . Easy walk into town
Stayed in April 2024
Reviewed: April 13, 2024
Alexia
United States of AmericaThat it was in the downtown area
Stayed in April 2024
Reviewed: April 9, 2024
Mara
United States of AmericaIt wasn't on the main road so it felt more private and the room was clean, warm and the bed very comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Marco
MexicoEverything was up to great!, just encounter a friendly spider but everything was alright
The location is insuperable, walking distance from downtown, everything is no more than 10 minutes away, the comfort the cleanliness is exceptional, the staff very friendly, speaking spanish or english for better experience of the customer.
Stayed in April 2024
Reviewed: April 6, 2024
Guadalupe
United States of AmericaLittle noisy during the night
Beautiful place
Stayed in April 2024
Reviewed: April 3, 2024
Gloria
United States of AmericaN/A
I like the area it was so peaceful
Stayed in April 2024
Reviewed: April 1, 2024
Gayle
United States of AmericaI didn't like the wall heater. There was a small gap at the bottom of the door so chilly air came into room. Room was a little cramped. Sliding door to bathroom was extremely hard to pull closed and made a lot of noise.
Easy to get to. Quiet.
Stayed in March 2024
Reviewed: March 27, 2024
Amanda
United States of AmericaNothing to report at this time. The place was great.
The room was very clean. It was a quaint room, very cozy. The bed was comfortable. It was just the right size for my husband and me. I really like the self-check in and check out. I appreciated the call I received from the staff to let me know my room was ready. We were very happy with West Winds Lodge and will definitely stay there again.
Stayed in March 2024
Reviewed: March 25, 2024
Michael
United States of AmericaOne thing that would have made this place a 5 star rating for us… the beds were hard as a rock!! If the beds were more comfortable we would have loved this place more!! But other than that great place!
Great location, great rooms and very clean and updated.
Stayed in March 2024
Reviewed: March 23, 2024
Annette
United States of AmericaToo much noise didn’t get enough sleep not sure if we had noisy neighbors or staff was up early cleaning you could hear everything outside to water pipes or washing machines or someone showering
Location was great!
Stayed in February 2024
Reviewed: March 19, 2024
Angel
United States of AmericaN/A
The front desk was exceptional!!! My stay was very comfortable breakfast was good!
Stayed in March 2024
Reviewed: March 18, 2024
Breena
United States of AmericaThe shower had low water pressure
Stayed in March 2024
Reviewed: March 18, 2024
Liliana
MexicoLeaky fawcett.
Great location, clean little kitchenette, comfortable beds.
Stayed in March 2024
Reviewed: March 18, 2024
Robledo
United States of AmericaLike that we are in walking distance an it not jammed packed
Stayed in March 2024
Reviewed: March 12, 2024
Sylvia
United States of AmericaFridge was a bit noisy so we unplugged it and problem was resolved.
The location was convenient, bed was comfortable, very quiet evening.
Stayed in March 2024
Reviewed: March 11, 2024
Laura
United States of AmericaThere was only 1 available electrical outlet and the plug for my phone charger did not fit snug it kept falling out of the outlet so I had to sleep with bathroom light on cause bathroom outlet wouldn't work unless light was on
Scenery as always
Stayed in March 2024
Reviewed: March 7, 2024
Stephanie
United States of AmericaPool and Jacuzzi were under construction, which was no biggie but it would've been nice to do that. There was a pretty large spider in the closet inside the restroom, but we understand that sometimes bugs are inevitable.
We arrived a little earlier than expected and the front desk was extremely helpful. She had said she would try her best to have our room ready, we went out to grab a bite and our room was ready within the hour. The rooms were great, very clean and spacious, the kitchen table in the room was perfect as we had taken our poker set to play, kitchen fully equipped we found everything we needed even a bottle and wine opener! (which we had forgotten to take) Parking right in front of the room was a plus! There are little porch swings at the entrance of your room, that was perfect my daughter loved it! Location of the hotel is perfect as you can walk up the street and head to downtown.
Stayed in March 2024
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