Quiet location, small but clean room

Stayed in December 2023

an in room safe would have been a bonus, along with a hand held shower head. Map of the town would have been helpful indicating where the list of restaurants/breakfast/bakery establishments were located.

room was large, beds were comfortable, was glad to have bare floors as I have allergies, staff was very helpful, free morning coffee was appreciated, water pressure in the shower was good, microwave/fridge appreciated. Plenty of covers/pillows in the room.

Stayed in October 2023

Bed and pillows aren't very comfortable.

Good size room and clean.locatuon is good.

Stayed in September 2023

We were told we had to put $100 additional deposit that would be refunded immediately upon check out. It was not. I had contacted them and they told me within 24 hours. It was not. I had contact them again and I was told that it would be 3 to 5 business days. It still has yet to be returned. I will be calling them tomorrow to ask them about the deposit once again. The room itself was already on the more pricey side for two nights and ask for an additional $100 deposit Just seemed like a little overboard.

It was nice. Quiet.

Stayed in August 2023

Really clean and comfortable.

Stayed in July 2023

No extra trash bags for guests staying more than 1 day. Less soap/shampoo supply.

Stayed in July 2023

I did not like the kiosk with the zoom call to talk to the front desk. The quality of the communication was awful, sound was intermittent and I could not understand the person on the other end. We ended up having to type the conversation so it could be understood. I have never seen that before and think it was very unprofessional. The people that I spoke to were very polite, but I believe there should be someone physically in front of you to help you when you check in and if you have a problem. There was also no coffee pot in the room, we only found out after checkout that apparently downstairs somewhere there was coffee available. The electrical system needs to be worked on, when we use the microwave in the room it tripped the circuit breaker. Since I have experience working as an electrician, I did take a little time and chatted with the manager about that to try and help them fix things so it will be better and safer for others in the future.

The room was absolutely exquisite. It was clean I didn't see any spec of dirt. The air conditioner was amazing, it really cranked out the cold air and kept us comfortable the whole time we were there. The hot water heater was wonderful, there was no problem with running out of hot water. I enjoyed great pressure and nice hot showers while we were there.

Stayed in June 2023

The kiosk to check was not a personal feeling. I guess I am not used to that. Hopefully soon they will have someone at the front desk to great you and check you in. They definitely need more comfortable bedding on the beds. A coffee pot in the room would be nice. I am sure they will get there.

.Very nice and clean. Housekeeper was very courteous. You could definitely see they were renovating

Stayed in June 2023

Surprised how clean and up to date it was Nice quiet and clean place to stay.

Stayed in June 2023

The check in was a kiosk and it made it difficult to have a conversation. I asked for an iron and ironing board and was directed to an iron on a desk nearby. I was told they would check in a board and never got back to me. Room was small but looked freshly painted and clean

clean, good Wi-Fi and located right near downtown. Easy access to major roads. large bathroom

Stayed in June 2023

Deadbolt did not work. There did not appear to way to reach the host. The blinds were not sufficient, and the flood light outside the window was really bad.

The bed was comfortable, the floor was clean there was a ton of space. the tv size and location was good. the room was quiet.

Stayed in May 2023

Kitchen was un-expectantly closed for updating with no back-ups in place such as vending, coffee bar, pantry, or even drinking glasses in room, although there was a tiny fridge and microwave. No desk chair, desk mostly taken over by tv. No kleenex in room.

I went in with the knowledge this is a small economy motel, and it met those expectations. The desk clerk was very kind and helpful for my stay. I even called her afterward and thanked her - 1st time ever. Also had new air conditioning unit.

Stayed in November 2022

In major need of repair, room felt gross.

Property location was great and easily accessible.

Stayed in August 2022

A) Holes in floor by air-conditioning, which seemed dirty B) Tags on mattresses and appliance cords (for lamps, hair dryers, televisions, microwaves, and any other electrical equipment) are unnecessary, and should be removed before items are placed into rooms, to prevent hindrance to retractable cord items, and sticky cords C) Although the place was under construction, a small breakfast could have been offered instead of none-at-all D) Window latches seemed rusted or old, and not completely functioning E) Ceiling lighting would be helpful F) Stains on lampshades (perhaps cleanable with sprayable isopropyl alcohol or lemon ammonia) G) Bathroom counters were tape-marked for some reason (may be upgrading to polished stone bathroom counters?)

1) Small, quiet building 2) Attention to cleanliness for reserved rooms by staff-on-duty 3) Well-kept bathrooms 4) Quite descriptive reference notebook about the history of the area in-room

Stayed in August 2022

Primarily the location. Otherwise, the Inn provides good value for the price.

I booked late and the Westborough Inn was the only accommodation available without moving into a much higher price range. Since I was traveling by myself, I thought I would I would chance it. The Inn is clean, pleasant with microwave and fridge in the room. The staff was exceptionally helpful, carrying my luggage up the stairs. The distance from Wooster, MA proved to be the only negative factor. It took me over 40 minutes to get back to Wooster the next day.

Stayed in July 2022

Property was poorly maintained; lawn was over a foot high, old mattresses and other garbage piled on the side of the building. I think this is a converted nursing home.

Low price and good location.

Stayed in June 2022

TV stations.

Price was great since we booked over a month in advance, nice location in 5min walk from 24/7 7-Eleven. Just what we needed

Stayed in June 2022

The facilities are old and dated. The TV didn’t work. The carpet in the room was old and stained. The shower curtain smelled. There were emergency pull cords in the bathroom, shower and above the bed, like maybe it had been converted from an assisted living home into a hotel. The door to our room didn’t close properly, you had to slam it.

The staff was very polite and attentive.

Stayed in May 2022

Dirty stained carpeting in the room.

The price and air conditioning

Stayed in May 2022

Inn is in the process of being updated so the kitchen was not great, and the laundry was not available. However, neither affected our stay and we plan to book again on our next visit to the area. Michelle, who cleaned our room, was friendly and accommodating and made our stay very comfortable.

Stayed in February 2022

Fair amount of space, able to her family a couple of rooms down. Carpet stained.

Pleasant enough room. Decent value. Carpet was stained. Bathroom clean. Fair amount of space, able to her family a couple of rooms down. Late check out.

Stayed in February 2022

broken heater in one room, broken bed in another room, long night time response.

nice staff, good location, easy access, parking.

Stayed in January 2022

My room was 41 degrees when I entered and I booked in advance.

I didn’t know there was a breakfast

Stayed in December 2021

friendly and helpful people

Stayed in December 2021