670 White Plains Road, Tarrytown, NY 10591, United States of America
#5 of 7 hotels in Tarrytown
Guests' ChoiceBased on 157 hotel reviews
7.6Cleanliness
8.6
Comfort
8.4
Location
8.4
Facilities
7.7
Staff
8.4
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Alisa
United States of AmericaThe staff wasn't friendly, the water in the shower and sink was not running very well, I never received any internet information when I checked in and for the amount paid for my stay, this information, as well as amenities available to us, was not provided. Appeared the staff was more concerned about the guests that were there for the special events. Parking was horrible.
Location, room renovated
Stayed in May 2024
Reviewed: April 24, 2024
Wayne
IrelandLocation and staff were excellent
Stayed in April 2024
Reviewed: February 22, 2024
Caroline
United States of AmericaThere are NO signs anywhere! I didn't get the breakfast. There were no signs indicating what to do or how to actually access the breakfast. There was no coffee, so I asked about coffee, and someone told me to go to the front desk. I ultimately didn't get any coffee. No signs on the store to tell you where to pay or where to get a cup. No one told me that I'd have to go to the front desk for everything, which isn't fun when there's a long line of people checking in (or asking for coffee, I guess). There was no information about amenities or how to access them; there was no indication as to how to get to the restaurant. There was NO information in the room or TV guide about breakfast or check out or amenities or anything. The coffee machine dripped all over everything, and there was only one T-bag. So the room was comfortable and clean, but the lack of information and minimal amenities or accoutrements was very disappointing.
Location was perfect, hotel was clean and comfortable. Staff was great.
Stayed in February 2024
Reviewed: February 9, 2024
Erin
United States of AmericaThe staff was super helpful.
Stayed in February 2024
Reviewed: January 17, 2024
Joseph
United States of AmericaThey charged me twice even tho 1 room paid for themselves at checkout. Still trying to het a refund to no avail.
Location
Stayed in January 2024
Reviewed: June 29, 2023
Rosi
United States of AmericaThe shower was horrid - no shelf to put anything on no shower bars very dangerous for older people. slick floors easy to slip on. I forsee an accident happening there
Good had excellent coffee. We did not eat breakfast there.
Stayed in June 2023
Reviewed: January 9, 2023
Kate
United States of AmericaNo personality
staff
Stayed in January 2023
Reviewed: January 2, 2023
Rocio
United States of Americathe pool was closed, you pay full price and do not get the 100% of the services
the rooms, location and services
Stayed in January 2023
Reviewed: November 27, 2022
Mara
United States of Americabedroom need renovation
location
Stayed in November 2022
Reviewed: November 27, 2022
Jae
United States of Americano microwave available, did not get enough towel replacements
cleaniess, comfortness
Stayed in November 2022
Reviewed: November 26, 2022
Mary
United States of Americano room service
Stayed in November 2022
Reviewed: September 26, 2022
Joanne
CanadaIt was a great place for us.
Stayed in September 2022
Reviewed: September 21, 2022
Felipe
Ecuadorthe pool area was closed and it was not mentioned in booking.com, would have liked to use the facilities considering it was still summer
Stayed in September 2022
Reviewed: September 4, 2022
Charles
United States of AmericaRoom did not have a microwave or a refrigerator
Stayed in September 2022
Reviewed: July 31, 2022
Da
United States of AmericaThe pool was empty at this time of the year.
Clean and comfortableThe location quiet and the rooms are really
Stayed in July 2022
Reviewed: July 20, 2022
Kristin
United States of Americaseems there are some repairs happening and still under COVID restrictions for some of the amenities.
location was convenient to my daughters college
Stayed in July 2022
Reviewed: July 17, 2022
Gary
United States of AmericaNothing at this time
Good breakfast satisfying eggs to order would be nice
Stayed in July 2022
Reviewed: May 21, 2022
Kathryn
United KingdomPool was shut, breakfast wasn’t free.
Both restaurants were excellent. Amazing food and super friendly staff. Front desk were also very friendly and helpful. Room very comfortable and clean. TV was huge.
Stayed in May 2022
Reviewed: April 21, 2022
Jennifer
United States of AmericaI thought room rate was a little pricey.
Breakfast was good, staff was very attentive,
Stayed in April 2022
Reviewed: April 15, 2022
Gwenda
United States of AmericaAt the prices charged for the room, you could have had hot coffee in the lobby. The coffee that was there was expensive and not really that good. The front desk staff could have told us that we had complimentary coffee in our room, but they didn't. That was upsetting. I don't mind paying for coffee, but to deliberately not say anything felt wrong.
Location was good. Breakfast could have had more hot variety. Our room attendant was really nice and made sure we had everything we needed.
Stayed in April 2022
Reviewed: April 7, 2022
Charles
United States of AmericaNeeds better markings to the restaurants
near the elevator and the ice machine.
Stayed in March 2022
Reviewed: March 12, 2022
Debbie
United Kingdomnothing
it was good to see the facilities were open. we used the bar to get food and a drink. very good. the bed was very comfortable
Stayed in March 2022
Reviewed: March 2, 2022
Caitlyn
United States of AmericaMy stay would have been better if the pool and hot tub were not drained l. I was looking forward to the hot tub. Over all stay was great.
Stayed in December 2021
Reviewed: January 17, 2022
Jonathan
United States of Americaroom temperature control either using working or difficult to understand was set for 75 when I got in the room didn’t sleep much was still hot
Stayed in January 2022
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