The housekeeping was I adequate this visit - they only came once and didn’t even make the bed or give us new kitchen towels

The property is beautiful- we love the pools and the restaurants and bars - the walk around the grounds and the accommodations

Stayed in February 2024

Patio was too shady and too close to pickleball courts.

Quiet, well designed and close to everything

Stayed in February 2024

We arrived on Monday and didn't have towel service (changed) until Thursday. It was okay as we had extra but it would have been nice if this was done perhaps a day earlier. I was also very disappointed that there was a $25/day fee for parking. I am guessing 95% or above people have cars there so thought this was an extra that didn't need to be charged. We didn't realize that before we checked out.

Room was nice, the pools were lovely and very clean. Good variety of activities. Staff was friendly and helpful.

Stayed in February 2024

Toilet kept refilling throughout the night.

Very nice pools. Staff was very friendly.

Stayed in February 2024

The coffee in the unit was really awful and I’m not a Starbucks lover at all!!

Beautiful

Stayed in February 2024

The jacuzzi’s water wasn’t hot enough. The kitchens would be helpful if there were more casserole dishes and cookie sheets.

Beautiful grounds and activities. Beautiful rooms and comfortable beds.

Stayed in January 2024

The washer in room 6104 had the hot and cold mixed up so I did a load of darks put the dial to cold, but it was actually hot water.

We are not fussy people, everything was just perfect, the room the pool, the grounds We loved it. And hope to come back in one year!!

Stayed in January 2024

The property needs to have dedicated pickle ball courts. The pickle ball courts were always inise and the tennis courts were rarely used. Our room was a bit tired and it had stains on the couch.

The property has lots of pools and lots of seating for everyone. All the staff we encountered were fantastic.

Stayed in January 2024

n/a

Everything! Staff friendly, helpful went out of their way to make sure you were happy

Stayed in January 2024

Pools, room facilities, landscaping, great for families, quiet

Stayed in January 2024

Staff, no restaruants on site.

It was a great resort, but just not what we were expecting in terms of amenities on the grounds. The staff at check-in was behaving very odd, and generally not super friendly.

Stayed in January 2024

We arrived after dark. There must be some kind of anti-lighting law observed in the area because everything was DARK, including the main entrance. What there was of the directional signage was completely inadequate. Even in daylight it was hard to see the building numbers driving through. At night, it was impossible. We finally got an employee in a golf cart to lead us to our building. The few signposts were totally unlit, as were the stop signs at golf cart crossings. Extremely frustrating after a long drive. Just a few well placed lights illuminating directional signs would have been massively helpful and wouldn't have any offended any black sky enthusiasts in my opinion. Also, $20 a night for parking is a bit unreasonable given the lack of any realistic alternative. Unless you're going to Uber in and stay at the resort the entire time, you need a car. The vast majority of people staying there probably drive there, so just build it into the room rate. They must realize a ton of revenue from parking.

The One Bedroom Villa with Balcony we had was very comfortable - plenty of space, nicely furnished, and a basic kitchen which was useful for breakfast. We enjoyed the view from the balcony over the golf course toward the mountains. We really didn't use the facilities much as we concentrated on driving around the Coachella Valley area. The building we were in was quiet for the most part. I can imagine in high season that might not be the case, given the proximity to the pools.

Stayed in December 2023

Clean facilities, friendly staff, all around very positive experience.

Stayed in December 2023

Check out at 10am: this is getting ridiculous. You can’t check in before 4pm and you have to check out at 10am (even if you can use the facilities for the rest of the day). The stress of checking out so early if you are there to relax….and do they really need 6 hours (10am to 4pm) to prepare rooms? You basically pay a day for nothing (and if you just have 1 day not worth even considering it). Honestly I won’t go back there just for this reason.

Clean, spacious suite, pool view, good gym, very nice pool.

Stayed in December 2023

The suite and the setup was great, felt like home away from home.

Stayed in August 2023

I been staying here for the past 9yrs I totally relax when I'm here.

Stayed in August 2023

Showers in pool area were not working. I wouldn’t use your pools again if showers Are not working

Comfortable villas

Stayed in July 2023

The Mirage Pool waterslide was down for maintenance the entire time of our stay Thurs-Sunday and that made the Ironwood pool extremely crowded. I would have been ok with just going to the Mirage Pool and not having the slide had the shuttles ran as expected. When we checked in we were told they ran every 10 minutes, that was not the case we waited 15+ each time in the heat or ended up texting the front desk for them to send one. I would have rated the facilities a 10 if the shuttle ran as expected.

I love the cleanliness of the room and facilities. The staff always exceeds my expectations of hospitality. The rooms are large and if you get a two-room villa you also get two pullout couches since it is a grand villa and standard with an adjoining door. The Drinks at the Mirage Pool were great and the lifeguard staff at the Ironwood Pool were great.

Stayed in August 2023

Missing coffee pot and spatula, but they came in 2 min. for anything needed!! So not really an issue. Just a suggestion; a small shelf for a “pantry” area next to the table since there is space, little hooks on the walls to hang the oven mitts or towels. To make it perfect, a restaurant in the Villas (or food service) for the families who want to go out and eat after a long tournament.

I liked that there was a pool close by with a water slide even if it wasn’t the main pool area. Liked the covered parking lot. Close to GC. My favorite was the easy texting if I needed anything and at your service quick shuttle to the course. Best part. AC&fan a +. Staff was the nicest. Kitchenettes are helpful for golfers how compete in tournaments. Equipped with even a washer/dryer. Tee times are early and practice is late. Need breakfast made and sometimes late to eat. Great location

Stayed in August 2023

Only king beds and sofa beds. Would be nice to have the option for double beds. Sofa bed not very comfortable!

Everything was great!!!

Stayed in August 2023

Our room was not ready when we got there.

Well maintained and the staff are very professional and friendly.

Stayed in August 2023

Plenty of pools to choose from (I believe they had 7 at this location). The staff was very friendly and helpful.

Stayed in July 2023

Staff was friendly and accommodating during our stay. Rooms were nice and clean. The pool was fun for the kids and enjoyed having a bar at the pool.

Stayed in July 2023

Everything

Stayed in July 2023