245 Front Street, Downtown Key West, Key West, 33040, United States of America
#17 of 51 hotels in Key West
Guests' ChoiceBased on 1083 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
7.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Shawn
United States of AmericaOne of the bathrooms in the room was a little rundown and could use a refresh.
The room was very comfortable for five people, the pool area is nice and there are always plenty of towels, sunscreen etc. They also provide free bottled water which is amazing.
Stayed in May 2024
Reviewed: May 4, 2024
Gina
United States of AmericaThe price was a lot it should have included a little more like complimentary breakfast.
Location, pool.
Stayed in May 2024
Reviewed: May 3, 2024
Eugene
United States of AmericaGreat
Location
Stayed in April 2024
Reviewed: May 2, 2024
Damien
United States of AmericaOn the more expensive side, but worth it for the location
Location is great, close to food, entertainment and shopping. The resort has a nice pool and is steps away from the water. And did I mention sunsets…
Stayed in April 2024
Reviewed: April 29, 2024
Nicole
United States of AmericaCruise ship blocks ocean view
Staff was amazing room was perfect
Stayed in April 2024
Reviewed: April 29, 2024
Ron
United States of AmericaHousekeeping and Front desk and pool attendant service was great and positive experience but were some of Pool Bartenders were not that pleasant to deal with.
Location and views were great. Though the cruise lines docking there would be a downside but actually was kind of neat seeing them come in and go and were always gone by sunset.
Stayed in April 2024
Reviewed: April 26, 2024
Gulchey
United Kingdomsmall pool , broken not closing bathroom door and brocken shower, extra charge for parking £45 per night
perfect location, comfort pillow and mattress, free WIFI, ocean view hotel
Stayed in April 2024
Reviewed: April 24, 2024
Jill
United States of AmericaI had to call 3 times to get a hairdryer
Perfect location. We had an ocean view king balcony. worth the splurge
Stayed in April 2024
Reviewed: April 24, 2024
Douglas
United States of AmericaBeds were very hard and uncomfortable. Situated next to the cruise terminal, we had 3 different giant cruise ships unload all their passengers on our 2 night stay. Very crowded. Parking a car was expensive.
Location was excellent, near all the tourist attractions. View from our window and small balcony was nice. Sunsets were awesome.
Stayed in April 2024
Reviewed: April 23, 2024
Jenna
United States of AmericaLocation was outstanding
Stayed in April 2024
Reviewed: April 22, 2024
Jennifer
United States of AmericaNothing
Staff was excellent
Stayed in April 2024
Reviewed: April 13, 2024
Oscar
United States of AmericaIt was pricey. Key West is expensive but this is the most we’ve ever paid for a night at a hotel but we had stayed here before and enjoyed it, so we bit the bullet
Location, view and everyone was great!
Stayed in March 2024
Reviewed: April 13, 2024
James
United States of AmericaProximity to cruise ships in port.
Staff was friendly, helpful and professional.
Stayed in April 2024
Reviewed: April 12, 2024
Elizabeth
United States of AmericaThe $30 a day parking since we walked the whole week. But understand
On the 3rd floor. balcony with water view Spacious and clean!!
Stayed in April 2024
Reviewed: April 12, 2024
Edward
United States of AmericaNothing
Beautiful location and clean
Stayed in April 2024
Reviewed: April 9, 2024
Brooke
United States of AmericaThe only thing we had trouble with was the bathroom door - since it was a sliding door - it would slide past the bottom door holder to keep it in place.
We were back towards the water/pool area. Beds were great. It was great to be so close to the sunset viewing area. The upper bar was an excellent place to sit. And we rented jet skis that were just a short walk from the hotel. Also, the resort was surrounded by shopping, museums, and restaurants. We wish we could have stayed longer.
Stayed in March 2024
Reviewed: April 5, 2024
Mitsui
United States of AmericaBoth restaurants did not offer a good choice of entrees. Salads are not the only thing vegetarians do. Parking per day is pretty high. if we are staying at the resort, parking should be included.
The location is exceptional, perfectly situated for exploring all the nearby attractions in Key West! Everything is conveniently within walking distance, and the service provided by everyone is outstanding. The only aspect I wish could be improved is the guidance on restaurants – unfortunately, two of the resort's restaurants do not offer vegetarian options. It would be wonderful if they could assist in accommodating vegetarians. Nevertheless, the resort offers breathtaking sunset views, making it an ideal destination.
Stayed in April 2024
Reviewed: April 4, 2024
Cristina
United States of AmericaLocation, services, clean, quiet, everything was great.
Stayed in April 2024
Reviewed: April 3, 2024
Erik
United States of AmericaGreat location
Stayed in March 2024
Reviewed: March 31, 2024
Kurt
United States of AmericaCost
Great room, great view. Awesome stay.
Stayed in March 2024
Reviewed: March 29, 2024
Louis
United States of AmericaLocation was perfect, just a very short walk to Mallory square and the west end of Duval, Landscaping beautiful pool area definitely had a tropical look and feel
Stayed in March 2024
Reviewed: March 26, 2024
Olga
United States of AmericaAmazing location, right next to the water and perfect for watching sunsets, beautiful property and walking distance to all of the action of Duval street.
Stayed in March 2024
Reviewed: March 25, 2024
Michael
United States of Americanothing
location, none better, right at mallory square. it is worth every penny.
Stayed in March 2024
Reviewed: March 22, 2024
Stanisavic
SerbiaIdeal location in Key West. In proximity to all attractions. The pool and the bar were excellent. Hotel and pool staff was kind and very helpful. We hope to come back.
Stayed in March 2024
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