171 Waterfront Street, National Harbor, MD 20745, United States of America
#4 of 8 hotels in National Harbor
Guests' ChoiceBased on 968 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
8.6
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 30, 2024
Sonya
United States of AmericaHousekeeping staff were rude and although for the length of time I stayed prompted the room to be cleaned daily, housekeeping had to be asked to do it
Stayed in May 2024
Reviewed: May 27, 2024
Lidandro
United States of AmericaThe bed cloth wasn't that clean Shower leaking The bathroom has no way to lock the door for privacy
Location
Stayed in May 2024
Reviewed: May 25, 2024
Edwin
United States of AmericaI ordered 2 spicy margaritas it wasn’t close to being spicy, overly sweet !
Location was the main reason for the stay
Stayed in April 2024
Reviewed: May 22, 2024
Briscoe
United States of AmericaCarpet in hallways coming up. Kept tripping
Everything.
Stayed in May 2024
Reviewed: May 19, 2024
Bernd
GermanyA real shame is the stuff at the reception. The are do unfriendly and not even able to say hallo. Never ever had such an ignorand stuff in a hotel, also in this price area.
Wie choosed the Hotel becsuse of the central place in NH. Breakfeast was good. In general it seems quite expendive, but it was during and for ITW.
Stayed in May 2024
Reviewed: May 13, 2024
Lytarsha
United States of AmericaFood and drinks are very expensive and the price for parking.
Great location. In walking distance to all the restaurants and attractions.
Stayed in May 2024
Reviewed: April 16, 2024
Jerry
United States of AmericaThe harbor view was amazing!
Stayed in April 2024
Reviewed: April 15, 2024
Stephanie
United States of AmericaNo parking deck, breakfast wasn't included, a little pricey for 1 night stay
Location to everything was great. Staff was super friendly, rooms were nice, clean, smelled good
Stayed in April 2024
Reviewed: March 31, 2024
Shannon
United States of AmericaNothing
Staff and location
Stayed in March 2024
Reviewed: March 24, 2024
Paul
BelgiumHearing the neighbouring room 'enjoying' their bed!
Fabulous bed.
Stayed in February 2024
Reviewed: March 9, 2024
Jasmine
United States of AmericaThe bed was very comfortable.
Stayed in February 2024
Reviewed: February 21, 2024
Erin
United States of AmericaI found long black hair in my sink basin upon entering the room. That told me that the bathroom has not been cleaned up to normal standards.
Location is right in the "thick of it". Restaurant staff and food is great. Front desk staff is always pleasant.
Stayed in February 2024
Reviewed: February 4, 2024
Clayton
United States of AmericaPaid cash for room service, but my card was still charged. I’ve reached out to the stay twice with no results
Great location
Stayed in January 2024
Reviewed: January 15, 2024
Mark
United States of Americanothing
nice
Stayed in January 2024
Reviewed: December 21, 2023
Mohammed
Saudi ArabiaAvoid connecting rooms
Stayed in December 2023
Reviewed: December 13, 2023
Michael
United States of AmericaI didn’t like that there was no microwave in the room, but instead one microwave on the floor for everyone to use. I would rather have one in my room.
Great location very clean and good hospitality.
Stayed in December 2023
Reviewed: December 11, 2023
Too
United States of AmericaThe valet personnel couldn’t drive my car because it was a stick with 700 horsepower. My car was smoking yesterday and I just bought the car last month.. I think one of your drivers was burning the clutch. I might have to take it to my mechanic. That was my only issue.
Location
Stayed in December 2023
Reviewed: December 10, 2023
Monique
United States of AmericaRestaurant didn’t appear crowded, but myself and others were constantly told staff is very busy. All of that tables weren’t even occupied. It took me about 20 minutes to place to go order because I had to wait for a server to do it instead of person at desk doing it.
Location
Stayed in December 2023
Reviewed: December 4, 2023
Yuen
United States of AmericaVery disappointed that the coffee and tea schets in the room was not replenished, resulting in a last morning without a very much needed morning coffee. I was promised that room service would send some more coffee bags, but after 45 minutes of waiting noone showed up.
An excellent location with nearby restaurants. The hotel restaurant is fast and delicious for a quick meal after a long day.
Stayed in November 2023
Reviewed: November 25, 2023
Alice
United States of AmericaThe front desk personnel could be a little friendlier. For example, when I walked into the lobby after a morning of sightseeing, the receptionist (who apparently didn't recognize me as a guest there) greeted me with, "Can I help you?" and it felt awkward, the way she said it felt like she meant, "Why are you coming in here?"
The shower actually had a hand-held showerhead, which is something extremely rare for a hotel! Loved the shower. Even the more expensive hotel next door didn't have such a nice shower. For me, that showerhead made up for a lot! It's just that stationary showerheads are rather sexist... given the female anatomy, it's harder to clean ourselves with a stationary showerhead...
Stayed in November 2023
Reviewed: October 29, 2023
Umjado
United States of AmericaNeed updated and cleanliness.
Location
Stayed in October 2023
Reviewed: October 14, 2023
Keith
United States of AmericaWe was so busy I can't think of anything.
The location was perfect for us,being vegan plenty of places to try different things. We visited the National Afro-American museum.
Stayed in September 2023
Reviewed: October 9, 2023
Joyce
United States of AmericaOver priced.
Stayed in October 2023
Reviewed: October 2, 2023
-
United States of AmericaEverything was great.
We loved the view and the staff was friendly.
Stayed in October 2023
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