Poor breakfast options , the cleaning lady showed up at 3:55 and told us she only have 5 mins before her shift ends so room wasn’t cleaned properly on our second stay.

The decoration is very cute and have a very relaxing atmosphere

Stayed in April 2024

Bathroom was compact

I really like the bathroom and the restaurant was my favorite

Stayed in December 2023

they promised and charged for river view but instead was agley big wall.

Very good

Stayed in October 2023

no breakfast included

Stayed in October 2023

My purchase of room stated free breakfast, but when we tried to get it, they said no, it did not come with breakfast. They did give it to us, after showing the receipt stating it. You also must PAY to have your car parked. You cannot park it yourself, so Valet parking is expensive.

We were on the River side, and it had a nice little deck to sit outside and watch the river. Lots and lots of spiders all over the deck. Luckily, I don't mind them, but most people would not like that. Beds were comfy, had a nice fridge in room. Nice staff too.

Stayed in September 2023

only valet parking

breakfast was too expensive

Stayed in September 2023

Its an older property…rooms need a refresh

Location

Stayed in June 2023

Construction was going on outside. If it wasn’t for levee construction, my view and stay would have been great!

The staff and facilities were exceptional.

Stayed in July 2023

Riverside view is partially blocked by a wall.

Friendly service and spacious room.

Stayed in June 2023

Room service breakfast option or healthier breakfast choices at your walk up breakfast. Also would have preferred a smart tv.

There was no room service & breakfast was bad coffee & unhealthy muffins or bagels.

Stayed in May 2023

no in room movies available

location

Stayed in March 2023

rooms were a bit dated. curtains were dingy. hotel smelled heavy perfume.

Property on the outside very nice, nice amenities: fire pit, pool, hot tub, on-site bar and restaurant.

Stayed in March 2023

I had a room that overlooked the river and it was a great view with a nice room

Stayed in February 2023

disappointed that parking is now valet only and $40+. I would not have stayed here knowing this was required. I have stayed here 3-4 times and unfortunately this might be the last because of this.

Stayed in November 2022

close to the river and I-5. beautiful view of the river

Stayed in December 2022

The only issue I have with Westin is I booked my hotel through Booking.com where it states NOTHING about mandatory Valet which is posted at Westin. In fact, it states valet as optional on the site. Being forced to pay 135.00 in valet fees wasn't within my budget nor was I told I would be charged either by booking.com NOR by Westin. Even though the staff was absolutely amazing and naturally it would be presumed a fee for service would be required and these young men deserve the money. I just feel if you are going to demand I use this service then charge me for it, then, I should be told by both booking.com AND at Westin. ( BEFORE making these accommodations so I can choose if I can afford the extra charge) As it occured, feels like false advertising. I truly felt I should have the option to choose this service nor given the surprise to the added charges.

The staff was amazing. Always kind and helpful. Numerous times staff would go the extra mile to help. For example, helping unload the car, opening doors, or we needed scissors they helped us with that issue. Room service whether food or refreshing our room was amazing. They were sensitive to our privacy yet took care of our needs. The restaurant was a pleasant experience too. The staff really made our stay enjoyable. I would recommend it to anyone based on the staff's attentiveness alone.

Stayed in October 2022

Staff outstanding and very customer service driven. Rooms cool during the extreme heat in Sacramento. The location is stunning on the river. Dinning and being served by bar staff exceptional. Hat tip to Ryan at the bar.

Stayed in September 2022

non-valet parking is a hike from the hotel.

nice riverside location

Stayed in August 2022

Valet parking, with no option other than to release the Westin for all liability for damage to your car even if it is their fault. The cost for the valet parking also went up 100% in the last 6 months.

The room was very comfortable with nice touches such as the aromatherapy for sleep. The tub is wonderful.

Stayed in July 2022

TV sound could not be set below a certain level so had to mute it at night. Hallway carpets need attention. Wish Scott's restaurant opened earlier during the week.

Very nice room with great view of the river.

Stayed in July 2022

The room curtains are gawdy and the interior curtains were stained by people touching them. Not enough TV channels. Breakfast should be included in the room price.

Nice, peaceful, and safe location for weary travelers. Loved the river view, fire pits, and beautiful star jasmin was in full bloom. Scott's Seafood Restaurant is conveniently located across the way.

Stayed in May 2022

Valet parking

Service and bathroom

Stayed in March 2022

Had wished for a River view

Stayed in April 2022

The bathroom shower needs some attention. It was dirty looking from mold or something. It was not inviting. Other than that the room had some spots on the carpet. But everything else was excellent.

Stayed in April 2022