4535 Commerce Street, Virginia Beach, VA 23462, United States of America
#12 of 135 hotels in Virginia Beach
Guests' ChoiceBased on 279 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 28, 2024
Doug
United States of AmericaModern, many amenities all close together, very friendly.
Stayed in March 2024
Reviewed: March 28, 2024
Cheryl
United States of AmericaA little over priced
Clean and comfortable room
Stayed in March 2024
Reviewed: February 1, 2024
Andrew
United States of AmericaBreakfast included
Stayed in January 2024
Reviewed: December 31, 2023
Zena
United States of AmericaLocation
Stayed in October 2023
Reviewed: December 28, 2023
Rita
United States of AmericaThe second bad in the room was right in the pathway of the A/C / heat. The room temperature was set at 70, which was nice. The A/C blower was blasting ice cold air on me the whole night. Very Poor design. I had 3 blankets on me. Though I love sleeping in a cold room, I don’t like cold air blasting on me.
Location is downtown Virginia Beach
Stayed in December 2023
Reviewed: October 10, 2023
Byron
United States of AmericaWater wasn’t hot
It was beautiful atmosphere. Great customer service. Nice room
Stayed in October 2023
Reviewed: August 21, 2023
Lavaughn
United States of Americano continental breakfast option
location, room, parking, bed and professional staff
Stayed in August 2023
Reviewed: August 20, 2023
Stokes
United States of AmericaThe price keeps going up. One night stay was $350, and all I did was sleep. With nothing included, I'm finding it hard to justify the value anymore.
Clean, large room, and friendly staff.
Stayed in August 2023
Reviewed: August 19, 2023
Peariso
United States of AmericaParking was not as convenient, but we only had trouble finding a space once during our week.
Great location- convenient to everything. The staff were welcoming and went out of their way to make my 6 yo feel welcome, too.
Stayed in August 2023
Reviewed: August 17, 2023
Edward
United States of AmericaEverything was nice and clean, I expected more because of the name, I wasn't disappointed but I wasn't awed either
Stayed in August 2023
Reviewed: August 11, 2023
Christopher
United States of AmericaFirst day in ask to have my room made and was hung up on. Didn’t feel very professional for the cost of my stay.
Stayed in August 2023
Reviewed: July 24, 2023
Kourtney
United States of AmericaParking limited to garages , 2 hr city parking.
Loved the gym and indoor pool.
Stayed in July 2023
Reviewed: June 15, 2023
Janneke
SurinameOn arrival I was promised that a microwave would be provided the next day, but I never got it. No bellhops in sight.
The cleanliness, friendly staff.
Stayed in May 2023
Reviewed: February 27, 2023
Lakita
United States of AmericaWait time for housekeeping to bring extra towels
Convenient to location
Stayed in February 2023
Reviewed: February 27, 2023
Angie7900
United States of AmericaPool was closed :(
Stayed in February 2023
Reviewed: September 10, 2022
Latoya
United States of AmericaRoom service schedule isn’t effective. Didn’t get service during my stay due to the room service time frame.
Stayed in August 2022
Reviewed: August 18, 2022
Jeanine
United States of AmericaToo far from the beach. I wanted something closer to the beach.
The room was nice . The staff was very nice. The gym and pool were very nice.
Stayed in August 2022
Reviewed: August 2, 2022
Allia
United States of AmericaRoom was nice and very clean. Bed was super comfy.
Stayed in August 2022
Reviewed: July 3, 2022
Susanna
United States of AmericaJust lacks a bit of ambience in the restaurants.
Usual quality expected from a Westin. Great facilities onsite including a restaurant, gym and pool.
Stayed in July 2022
Reviewed: April 11, 2022
Shari
United States of AmericaThe rooms are comfortable but are showing signs of age. cracked paint, rusting fixtures, and the collection of dust on the furniture. I would think for the price and location, the rolls would be as well maintained as lobby.
The location. It is very central and a plethora of things are within walking distance.
Stayed in April 2022
Reviewed: April 10, 2022
Mark
United States of AmericaAll was great. Staff was friendly and committed to making my stay very enjoyable.
Had a great time. The hotel was quite, clean and relaxing.
Stayed in April 2022
Reviewed: February 23, 2022
Traci
United States of AmericaI wish there had been a bathrobe and I could not find a switch for the tall floor lamp next to the window. I would have liked a bit more light.
room was clean and the bed was comfortable.
Stayed in February 2022
Reviewed: February 4, 2022
Anna
United States of AmericaDifficulty with access key in elevator.
Nice facility. Clean room. Good room temperature.
Stayed in February 2022
Reviewed: February 4, 2022
Anna
United States of AmericaSheets on beds were ripped. Wash clothes had holes. Room key didn't not work properly in the elevator the morning of check in
Staff was able to provide us with our request of adjoining rooms. Facilities was very nicely decorated. Parking was nice in conjunction with lobby and chexk in.
Stayed in February 2022
Pittsburgh, USA
Enterprise, USA
Imerovigli, Greece
Anjuna, India
De Pere, USA
Dunakiliti, Hungary
Bari, Italy
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content