Before May 24th, lots of stores are closed. Go the first week of May.

The location was wonderful as were the details of service. The raffle for the BMW X7 was terrific. We won four hours and drove everywhere. The rooms were a real surprise. It feels more like a home than a hotel. The half bath along with a full bath was great for my wife to get ready.

Stayed in April 2024

The grounds and hotel building were lovely

Stayed in April 2024

Location was excellent, loved that the hotel offers bikes to get around town, we stayed at the cottages very spacious.

Stayed in October 2023

Not a thing!

A beautiful property - much changed and expanded since I was last here(over 30 years ago!)

Stayed in October 2023

Staff hands down the best! Clean! Great location

Stayed in September 2023

I liked everything!

Stayed in September 2023

Carpet needed cleaning

We loved the city, the staff, and the facility.

Stayed in September 2023

Pool could be on the property instead of at the neighboring property. Outside lounge area could have more shade / umbrellas for lounging in the heat. Not many lounge areas. Bed in the room was very uncomfortable.

Staff was great. Very clean. Food was good. Location was great.

Stayed in September 2023

Only thing is some of the pre-arranged items did not happen. However, the staff made every effort to make up for it.

The hotel is absolutely stunning, with fantastic facilities and amenities. The staff are absolutely incredible, and everyone was so helpful. Specifically, Devan at the front desk helped us out a lot.

Stayed in August 2023

There are many families with kids and there is no no-kid spaces. I think there should be two different pools and places to be more peacefully.

The resort is beautiful. I love the location, closed to the town but not much. You can walk to excellent beaches too.

Stayed in August 2023

Beautiful hotel very well located in the ritzy Brant Point area. Excellent service, food, and rooms. But unquestionably expensive,

Stayed in August 2023

Like everything on the island, very expensive!

Excellent location

Stayed in August 2023

We stayed in a room (suite) in the main building that is by the side road. It was abutting a utility room / area that had a constant high pitched noise that was so uncomfortable we had to close doors to avoid hearing it. We should have asked to move in hindsight (the room was not cheap!!!) AND the shower leaked all over the floor every single time, to the point of saturating an entire towel (dripping!). I did mention it to the front desk upon checkout so they would know - they didn’t volunteer a discount ; )

Staff and property itself and location were fantastic … bikes, etc. Just had two issues with our individual room (suite) that wasn’t.

Stayed in July 2023

We are WAITING on refund for first night on property because our flight was diverted to DC the first night please refund ! Otherwise fabulous

Loved it

Stayed in July 2023

Quality of wait staff,food and physical location

Excellent

Stayed in June 2023

Nothing

I liked the exceptional staff. The hotel was beautiful and very well maintained. The view was excellent!

Stayed in May 2023

the free continental pastries were cheap commercial and tasteless. the nice of a hotel should feature local made foods.

new and spacious and spotless. the staff were well trained friendly and eager to help. the beds were luxurious. the new BMW curtesy cars were immaculate and a classy touch

Stayed in May 2023

Nothing

Everything

Stayed in May 2023

always wanted to stay again , honey mooned there 45 yrs ago. The service was perfect, brought us champagne and strawberries by surprise for our Anniversary, so Special and thoughtful

Stayed in May 2023

There is nothing that we didn’t like

Every aspect of our stay was special. The hospitality, the luxury, the quality is above and beyond

Stayed in May 2023

Reno was going on at The Wharf and while we had an excellent dinner at The Brant Point Grille, the paint fumes were a negative. The entire property should have been closed.

Liked the location, offerings at breakfast, snack and dinner cheese crackers and grapes. Gift shop was nice. Need larger sizes in stock.

Stayed in April 2023

*Our room refrigerator inside a cabinet tilted forward, and every time we opened the door, something would roll out onto the floor. Also, having a large carpet stain was surprising in light of being such a lovely suite otherwise. Both observations easily fixable:-) My cousins' only negative was having a loose shower door handle in their suite..again, easily correctable. *Our only disappointment was the daily 4:00 "wine and cheese" social that lasted one hour in the library. The only offering set out was one half of a bottle of red port wine--yes, it is technically a fortified wine (often served after dinner) but not one you see served exclusively at this type of afternoon event--along with one small tray of cheese, crackers, and one handful of grapes. Consequently, I asked a restaurant/bar staff member if anyone planned to serve a red or white wine, and he said he would ask his manager. The answer was no, and that I could buy a glass of wine at the bar! Not surprisingly, I did not see anyone participate in this offering.

*During our 3 night visit, the friendliness of every staff member we encountered in the "main lobby" was truly exceptional. Attention to the little details for training housekeeping staff is evident, too. When walking through our hallway, a staff member turned off the vacuum that was being used until we were out of the area. *Since we chose to not take a car or rent one, this property is within a reasonable walking distance to the town. *L'Occitane toiletries were much appreciated! *Gas fireplace was wonderful for our chilly evenings.

Stayed in October 2022

Staff very helpful! Super comfortable!

Stayed in October 2022

There is a variety of rooms, cottages, etc and I would have appreciated learning more about the options before booking. No a big deal but certainly worth noting for future stays. The gym is inadequate. Otherwise, not much to complain about... White Elephant is a marvelous destination.

The White Elephant is an elegant, charming, sprawling hospitality center very near the heart of Nantucket. It oozes style and is ideal for those seeking luxury and comfort. The Brant Point Grill is an asset to the overall property.

Stayed in September 2022