The jacuzzi area was dirty. My husband and I went to the jacuzzi a little after 9am, we saw the staff cleaning the pool area well before, and there was so much trash around the jacuzzi that had not been bothered to be cleaned, gross!. The jacuzzi itself could also have been cleaned. The pool was super cloudy, and did not look normal or inviting.

Stayed in May 2024

The shower in my room was a bit odd, not sure if it is the same in other King rooms. It was a step up and the shower head was chest height. The surfaces in the bathroom + nightstand could have been more thoroughly sanitized, a little tacky. There was also a small gap below the door that let the hallway noises in.

I loved the location of the property + the easy access to The Green Lady. Room was spacious + had a fridge + water kettle. Bed was comfortable.

Stayed in May 2024

Too much noise from outside guests visiting the indoor club. Patrons from the indoor club were Yelling and screaming and running down the hallway past my room at 1.00am in the morning and woke my husband and myself. When I complained to the staff nothing was done and the disturbance continued. I expected some sort of compensation but received nothing so I’m not happy and will not stay at White Sands again. There is an outdoor bar in the pool area and anyone is allowed to enter the property and use the pool and sit at the bar. The hotel guests including myself did not have a chance to sit at the bar and have a drink & order food. This is so disappointing. I was a paying guest at White Sands hotel but my husband, my family and myself were unable to use the bar area at all not on any day or night as outside guests were given precedence over paying hotel guests. Even though I complained I was dismissed and again no compensation was offered. I will not stay at White Sands again.

The location of the property was ok. The pool area was good. The room was good too. The check in staff were polite and friendly.

Stayed in May 2024

The only issue I had was not being able to stay longer to explore all of what O‘ahu had to offer.

A great night stay at the White Sands. If you are looking for a reasonably priced (relative to the high quality) stay in Waikiki, look no further than the White Sands. My room was spacious and clean, while the bed was super comfortable! It's easy to say that you'll good night's sleep after a full day of island festivities! You can relax by the pool, having a great time with live music and an onsite restaurant/bar. It's also only a short walk to the beach (I went many times in my short 2-day stay)! There are many restaurants within walking distance and a mall nearby, to find anything else you may need. The staff will also go above and beyond for you! I arrived well before the check-in time, but I was able to store my bags safely for the day allowing me to get out and explore in the meantime. The same after my check-out, as I didn't need to be at the airport until the late evening, but I was able to store my luggage for the day without any issues. A big shoutout to Tony for making my stay a memorable one! The man deserves a raise, going above and beyond for me during my short stay. Mahalo Tony! A bittersweet short layover on the island, but I'm glad I chose the White Sands for my night. I would, without hesitation, stay at the White Sands again!

Stayed in May 2024

Initial room we were provided had a smell a moisture so decided to upgrade to other room with additional cost

The 2nd room we received was very nice, the bed was comfy, nice view on the pool Location in Honolulu very good, just few minutes from bus stop to airport, walking distance from Ala Moana and Waikiki beach Possible to get beach chair for free

Stayed in May 2024

Great bar and food! Nice pool

Stayed in May 2024

The walls are so poorly isolated that you can hear EVERY conversation from the next room. It is very disturbing especially if the room next to you is occupied by children who cry. It felt like lack of privacy because that meant if we can hear them, they can hear us too. Somewhat strange, I have never experienced that in a hotel. The shower smelled weird at first but we got used to it.

We like the location and the hotel amenities such as the pool, the pool bar, free ice tea during the day and so on. The staff was very friendly and helpful.

Stayed in April 2024

The only thing I don't understand is that I booked this hotel almost a month before my arrival, when I made the reservation I indicated that I would be staying with my wife and five-month-old child. But no one paid attention to this information and we were given a room on the third floor... There is no elevator in this hotel. When I asked for a room on the first or at least the second floor, they had no rooms available. And in the neighboring rooms, repairs were made in the rooms, which prevented the child from sleeping during the day, and us from staying in the hotel. The strange opening hours of the pool and jacuzzi, only until 9 o'clock in the evening, must have been deliberately designed that way...

In general, I liked everything. The hotel and service are excellent. The location is also good.

Stayed in May 2024

NO ELEVATOR and staff are not that helpfull

Nice and clean room

Stayed in April 2024

My room took two hours after check in time to get ready. I’ve never seen that in my life. The check in is already very late at 3pm and I needed to wait until 5pm to get in. The staff was very polite and offered me some voucher to use at the bar. I don’t drink so was useless. Some rooms are that kind of family room that have a door linking two rooms. That was a nightmare. I was very unlucky with my neighbours and they used to do online meetings at 8am and it felt like they were inside my room. The shower is very small and low, i dont know how a talk person can shower on that.

Good location, big and clean rooms. The swimming pool area is really nice.

Stayed in April 2024

My room looked a little drabby, I was definitely feeling like this was an updated motel. And the hallways to the rooms mirror that same effect, which lowered its visual appeal. and I don’t know if this was similar in other rooms, but our bathroom smelled like sewer, water, or is if there were pipe issues. There was a very strong stench in our bathroom.

I like the small boutique style of the hotel. The location was great although it’s off distressed street. The staff were great, very helpful, very pleasant. The pool and bar area were nice. And although I didn’t go, they had a hidden adult lounge after hours and I thought that was unique.

Stayed in April 2024

The bed slopes more on one side than the other and you could hear your neighbors through the vent, which in my case was in the bathroom.

It’s a great location, close to everything. International Marketplace is right across the street, and shopping the next block over. Easy walking distance to all eateries like Marugame Udon, Maguro Brothers, Musubi Cafe and more.

Stayed in April 2024

The room was a little rundown and the “city view” balcony looked over an alley directly into another building.

Great location, cute pool and bar, friendly staff

Stayed in April 2024

The walls are thin and could hear the next rooms conversations. In addition, the room we had was towards the front of the property and due to the proximity of the DJ/front area, the music seeped through into the room until 12:30/1am.

The beds were comfortable, the location was 10/10 and the rooms were clean.

Stayed in April 2024

Great staff, great location, great bar

Stayed in April 2024

Showers could use an upgrade

The front desk staff was excellent. Everyone that worked there was very helpful & friendly! Room was so cute and the pool bar is an instagram moment !

Stayed in April 2024

In our room, it smelled like a lot of humidity, since the bath has no vent, you needed to run the AC to dry the air, the shower was weird, and uncomfortable for me as a 6‘1 tall person, since the shower head was like at 5‘8

The location was great, the rooms have decent side, the pool area was really nice

Stayed in March 2024

Cute boutique hotel and closer to everything. Best location..we stayed in the deluxe double bedroom with pool view..was comfy and spacious for 3 people..having a small kitchen amenities was a bonus..microwave was handy for late night snacks...at night there's a small street hotdog truck when feeling peckish ..and a bar/club playing great music downstairs in the hotel for drinks🍸 👌

Stayed in February 2024

Great staff, fun retro vibes! Good choice for central Waikiki

Stayed in March 2024

Seemed some people by the pool in the evenings were not guests. We were delayed for a day due to weather (beyond our control) and management only refunded the resort fee.

Decor, authentic 1960s Hawaiian feel

Stayed in March 2024

The rooms with view to street are realy loudy, from the truks in the morning, but rspecially from bellow bar, whic we believe was not from the hotel.

The pool area and location

Stayed in February 2024

Rather loud between rooms. Outside rooms have some street noise.

Stayed in February 2024

Since the pool area and pool bar are very retro and cute their was always a lot of local people and tourists popping in to either sit by the pool or hang out at the bar, which in turn left the hotel patrons always looking for lounge chairs and chairs at the bar.

Front hotel staff were excellent! A very cute retro boutique hotel in the middle of Waikiki. Location to the beach was a short 2 blocks away. Rooms not fancy, but clean

Stayed in February 2024

Great, friendly vibe. Small secret oasis.

Stayed in February 2024