421 Pikes Peak, Cripple Creek, CO 80813, United States of America
#4 of 10 hotels in Cripple Creek
Guests' ChoiceBased on 733 hotel reviews
7.5Cleanliness
8.2
Comfort
8.0
Location
8.2
Facilities
7.9
Staff
8.5
Value for money
7.5
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 20, 2023
Danielle
United States of AmericaShower wasn’t quite as clean as I like.
Very nice and walking distance
Stayed in July 2023
Reviewed: July 7, 2023
Smither
United States of AmericaNo breakfast available
How clean it was
Stayed in July 2023
Reviewed: July 4, 2023
Marlene
United States of AmericaJoe's diner was a joke on Sun am. 1 cook and 1 server. 30+ minute wait. We left. The walk to parking was a bit much for those with some back issues. Too bad they didn't include door from parking lot on the side into registration.
Every thing was new and very clean.
Stayed in July 2023
Reviewed: June 29, 2023
William
United States of AmericaAll good
Clean
Stayed in May 2023
Reviewed: June 19, 2023
Hope
United States of AmericaWould have appreciated a small refrigerator in the room and having the swim pool and hot tub be on site.
Enjoyed the cleanliness and everything being up to date.
Stayed in June 2023
Reviewed: June 7, 2023
Melinda
United States of Americaclean, comfortable room but tv was streaming and kept loosing service
Stayed in June 2023
Reviewed: June 7, 2023
Pamela
United States of AmericaIce machine wasn't on our floor.
Woody's bar was delicious. We also enjoyed Joe's diner. Reasonable prices
Stayed in June 2023
Reviewed: May 26, 2023
Tina
United States of Americamost places provide fresh coffee in their lobby - you don’t - I know it’s in the room but it would be nice to have it there - hotel was clean -comfortable
Stayed in May 2023
Reviewed: April 23, 2023
Powell
United States of AmericaShould have a walkway over to the casino that is covered
Very pleasant staff
Stayed in April 2023
Reviewed: April 21, 2023
Jeanne
United States of AmericaWish it connected doe to weather.
Right next to casino.
Stayed in April 2023
Reviewed: March 20, 2023
Tony
United States of AmericaWish there was a pool and hot tub love casinos but really wished we could have relaxed jacuzzi.
The room was nice love the decor
Stayed in March 2023
Reviewed: March 17, 2023
Justin
United States of AmericaThe room was small for the price I e gotten alot more for the same price in other places
The staff was nice and friendly and the hotel is centrally located
Stayed in March 2023
Reviewed: March 7, 2023
Deneise
United States of AmericaNothing exceptional for the price
Nice being next to casino. Was great to have a shuttle to downtown.
Stayed in March 2023
Reviewed: February 28, 2023
Laura
ColombiaThey have free shuttle, we went on the first weekend of the ice sculpture festival, the shuttle service was ok to get to Main Street but we tried to call around 4 times, tried on different times, to get the shuttle service back to the hotel and they never answer. We understand they're short on staff but we had a couple of problems on both of the restaurants, the night we stayed basically the manager of the restaurant was hosting, serving and almost cooking because they're short staffed, we order appetizers and the appetizers were served at the same time of the main course and even some of the appetizers came after our main course was served, also we asked our burgers and steaks to be medium rare and both came well done, when we said something the answer was that they only had 1 person in the kitchen, at the end of the argument the manager gave us a discount on our meal that night but still wasn't a nice experience; then on the next day we went to have lunch before leaving on the other restaurant and was basically the same, it took forever for them to bring us our food, it seemed the people in the kitchen cooked first the chicken of my salad, then a burger that we order and again was overcooked, so when we got our food the chicken of my salad was cold. Although we don't have kids I think is not convenient to have a cover parking lot were the only way to get to the hotel from the building of the parking lot without going outside is crossing the Casino and families with kids won't be able to do it as kids can't walk through the casino, if you're traveling with kids or underage is better to drop them at the entrance before going to the parking lot, otherwise if is winter time they'll have to walk outside of the building on the cold to be able to get to the hotel. We had a good time, I won't rate my experience as a bad experience but those are things that should be improve.
Location is excellent, the convince of a cover parking lot is great, parking is free, we had an issue of a double charge (one from booking and from from the hotel) but the manager help us immediately to void the charge from the hotel and gave us a free play bonus for the casino, we really appreciate the help and the gesture. Also they have late checkout (12pm) without charge, I really loved an appreciate that!
Stayed in February 2023
Reviewed: February 20, 2023
Dawn
United States of AmericaSpeaking with one of the staff members they made the comment the hotel was cheaply built for such a new building. In the room I understood what he meant. I could hear the room next to me and all the goings on, even the snoring in the middle of the night. The room I stayed in had a wall plate off of it with exposed wires. TV was dam frustrating to work as it was all internet based and never really worked.
I liked that it was a newer hotel, the staff were extremely friendly.
Stayed in February 2023
Reviewed: February 14, 2023
Christiann
United States of AmericaThe bed was ridiculously uncomfortable and the bottom of the shower curtain was lined with 2-3 inches of brown/yellow discoloration - it looked & smelled like it had been peed on repeatedly :(
The location was convenient and the shuttle driver was prompt and responsive to calls
Stayed in February 2023
Reviewed: January 22, 2023
Mark
United States of AmericaRooms need a microwave.
What breakfast?
Stayed in December 2022
Reviewed: December 9, 2022
Jody
United States of AmericaThe room was extremely dusty and the coffee pot was not clean
The decor of the room was very nice and the front desk staff was very friendly
Stayed in November 2022
Reviewed: December 5, 2022
Thoma
United States of Americavery small rooms, front desk staff were not super friendly
newer decor, close to casino
Stayed in December 2022
Reviewed: November 14, 2022
Marlene
United States of AmericaSmall room for the price
Fairly new
Stayed in November 2022
Reviewed: October 30, 2022
Ryan
United States of AmericaLong walk to other places
Room was comfortable
Stayed in October 2022
Reviewed: October 17, 2022
Michael
United States of AmericaLocal TV channels please. 1st time i stated there y'all said you would be getting local channels but you haven't. Not happy bout that.
Stayed in September 2022
Reviewed: October 11, 2022
Lisa
United States of AmericaWe could of been put on a waiting list for a room for the next day- but they didn't tell us that until morning- by then we were second on the list- it all worked out- as we found a room the next day at a neighboring motel.
Absolutely Beautiful Motel- close to Casino
Stayed in October 2022
Reviewed: October 5, 2022
Dolores
United States of AmericaStayed 2night ,didn't get our room clean up and didn't get our condoms 😒
Stayed in October 2022
Reviewed: October 3, 2022
A
United States of AmericaThe walk from an available parking spot to the hotel was horribly distant
Friendly staff and very clean
Stayed in August 2022
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