7809 U.S. Highway 42, Florence, KY 41042 , United States of America
#26 of 31 hotels in Florence
Guests' ChoiceBased on 896 hotel reviews
5.2Cleanliness
5.9
Comfort
5.8
Location
7.4
Facilities
5.7
Staff
7.3
Value for money
5.7
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Marty
United States of AmericaThe room was very shabby. The bathroom door hit the overhead light. The bathroom door was hard to open and we felt "locked in". We had no bedspreads The breakfast was very disappointing. Too many carbs and not enough protein. (Diabetic)
The pool area was great. I loved the location of our room. The staff was very kind and accommodating.
Stayed in May 2024
Reviewed: May 14, 2024
Amanda
United States of AmericaAir con. Didn't work properly in the room bed was hard as a rock
I loved the pool and hot tub
Stayed in May 2024
Reviewed: May 12, 2024
Bridgette
United States of AmericaThe beds were lumpy as hell. You may as well just been sleeping on the box springs. I understand that you get what you pay for, so one night was fine.. however there would of been no way we could of stayed in room #123 longer than a night.
The room was clean. Down the street from our destination. Friendly staff.
Stayed in May 2024
Reviewed: May 9, 2024
Danielle
United States of AmericaWe had a smoking room and not only did it smell horrible we also had blankets with multiple burn holes. Definitely need to be airing out those rooms more.
The dome area is great. The pool wasn’t freezing and the hot tub was perfect
Stayed in May 2024
Reviewed: May 1, 2024
Patty
United States of AmericaThe beds were worn out ,they need new mattresses!!
The swimming pool
Stayed in April 2024
Reviewed: April 10, 2024
Sharon
United States of AmericaCondition of room. See above
The facility itself was poor. The condition of our room was horribly lacking. The beds had no bedspread, there was one thin sheet and one thin blanket that barely covered the bed. No additional blankets were in the room. One drawer in dresser was nailed shut. Caulking in bathroom was missing in places. It was obviously old with no upkeep.
Stayed in April 2024
Reviewed: April 8, 2024
Regina
United States of AmericaThe pool needs repair the concrete trees and animals needs redone this place. Was amazing at one time
The staff was friendly and the place was clean my grandkids did have fun in the pool
Stayed in April 2024
Reviewed: April 6, 2024
Mea
United States of AmericaWhile the front desks clerk were nice the other staff on the property were rude. The breakfast room was open and when we went in at 9:25 to eat we were kicked out with them telling us they close at 9:30. The beds are hard and feels like boxsprings only. The tub/shower needs updated and the beds should not be on wheels since it’s wood floor. There was a huge cobweb in corners of room. The tv is small, like computer monitor small, the coffee pot did not reach the plug so had to move it to floor to reach plug. In the pool area the pool needs fixed as there is floor coming up, the stuff hanging from ceiling needs to be cleaned and painted. The pool and hot tub could use a good scrubbing as they have mold. Overall the place could use some sprucing up and deep cleaning. Hall needs to be fixed.
Love the pool area, the pool tables, and game room were an added bonus. It was easy to find and has a cute beachy feel. I like the wood floors in the room and the fridge. The front desk clerks we had on evening of 4/5 and morning of 4/6 were very nice and pleasant.
Stayed in April 2024
Reviewed: April 2, 2024
Matthew
United States of AmericaThe pool needs to be fixed, my wife cut her foot on the bottom of the pool. The bottom of the pool has huge broken pieces and holes in it.
It was easy to find.
Stayed in March 2024
Reviewed: March 29, 2024
Amanda
United States of AmericaThe bed was very hard told us it would have a patio and it didn't
Pool and hot tub although it was packed bc of an ongoing birthday party so didn't get to use it.
Stayed in March 2024
Reviewed: March 28, 2024
Rachelle
United States of AmericaPlace really needs an upgrade for how much they charge.. canopy bed was held together with rope and attached to the wall to keep it from falling.. was 2 sinks in the bathroom, I thought "oh cool, his and hers" nope, one was just broken...breakfast was a joke for what we paid to stay there..
Stayed in February 2024
Reviewed: March 19, 2024
Kaleah
United States of AmericaNothing had been updated or maintained from 30 years ago.
Nostalgic as nothing had changed from my childhood stays 30 years ago.
Stayed in March 2024
Reviewed: March 14, 2024
Thompson
United States of AmericaThe bed was very uncomfortable and the geese there was very unpleasant and noisy. We had a geese waking us up before anything. The bed was hard as a rock. The walls need repainted and some fixing too
Love the scenery and the hot tub was great. The design was pretty neat.
Stayed in March 2024
Reviewed: February 10, 2024
Adam
United States of AmericaSee above for explanation.
The lady who checked us in and the other female employees were wonderful. The gentleman who was working the desk rbe morning we departed was OK as well, but due to some issue with the property we were asked to leave that morning when we wanted to stay and while I was trying to see if there were any rooms at all available other then the one we were in the manager got on the phone and began cussing me out and threatening to call the police. I contacted the desk prior to our checkout time that day and the day before to let them know we would be staying and this day for whatever reason due to what he said was maintenance issues he was not extending any guests stays and there were other guests who were put out. Yet instead of apologizing for the inconvenience he cussed me out, insulted, and threatened me. This was very poor behavior especially from the manager or owner of a property and if he isn't the owner and I was and I saw this revues I'd replace him with someone who could help my business grow instead of running customers off and giving them reason to never want to come back and never recommend it to friends.
Stayed in February 2024
Reviewed: February 7, 2024
Bishop
United States of AmericaThere was no breakfast as promised. I was charged 161 for 2 nights very upset.
Great room very relaxing
Stayed in February 2024
Reviewed: January 22, 2024
Brandi
United States of AmericaWe didn't like how outdated the rooms were, they were cleaned decently but very outdated. The beds were awful worst bed I have ever slept in, the springs were pretty much coming through and when you sat or layed on them you sunk in holes,we asked for a different room the second night and those beds were awful as well.
We liked the pool area, that was it.
Stayed in January 2024
Reviewed: January 1, 2024
Hannah
United States of AmericaPool hours suck. Would have never booked this property but they don’t disclose hours until after you book. Our backs still hurt because of the bed. We didn’t even stay the second night due to not wanting to make my back worse than it already was.
Stayed in December 2023
Reviewed: December 29, 2023
Wuest
United States of AmericaThe manager the air hockey table was broke the waterfall in the hot tub was broke there was garbage left down in-between the TV and desk there was a roach on the table when I woke up at 530am need I say more
The pool
Stayed in December 2023
Reviewed: December 25, 2023
Timothy
United States of AmericaRoom was badly out dated due to old Carpet, furniture, beds, T.V.. Toilet barely flushed.
Hot tub and pool
Stayed in December 2023
Reviewed: December 9, 2023
Jerome
United States of AmericaI stayed here many time with wife and it seems like the rooms are going down hill paint chipping beds are breaking down the rooms definitely need to be updated Hallway smelled like weed.
Convenient
Stayed in September 2023
Reviewed: November 28, 2023
Russell
United States of AmericaSome kind of bug ran done the door when I closed it behind me as I walked into the room. Might have been a roach or a box elder bug. Not too sure as it moved quickly out the bottom of the door.
Price was right and location was close to the freeway.
Stayed in November 2023
Reviewed: November 25, 2023
Burris
United States of AmericaPoor mattress and heater didn’t work; also the tv was small.
Room was clean and good location.
Stayed in November 2023
Reviewed: October 23, 2023
Lesa
United States of AmericaRooms were very run down, non smoking but yet every piece of furniture had cigarette burns all over them including sink and fridge and the carpet. Carpet torn up and ceiling tiles damaged and prices hanging. Breakfast didn't offer any fruit or yogurt, just bread items and cereal. When asked about there tropical rooms (we were interested in seeing them), we were told there is a no show, just look at pictures online. Unfortunately we did that for our king rooms and it was a let down. Pictures are all from inside the room
The pool and hot tub
Stayed in October 2023
Reviewed: October 18, 2023
Harry
CanadaNo windows in the room
Alright. Nothing healthy
Stayed in October 2023
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