Reviews of Best Western Plus Birmingham Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
800 Corporate Ridge Drive, Birmingham, AL 35242, United States of America
#94 of 94 hotels in Birmingham
Guests' ChoiceReview Score
Based on 445 hotel reviews
7.9Score breakdown
-
Cleanliness
8.4
-
Comfort
8.4
-
Location
8.7
-
Facilities
8.2
-
Staff
8.7
-
Value for money
8.1
-
Free Wifi
9.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: June 1, 2024
Carol
United States of America1 review8.0“I called the hotel with questions and got them answered fast.”- • Leisure trip
- • Family with young children
- • Queen Suite with Kitchenette- Non-Smoking
- • Stayed 1 night
Our bathroom had a hair dryer that was falling apart and dirty.
good service, room size was nice, polite staff staff
Stayed in May 2024
-
Reviewed: May 19, 2024
Dawn
United States of America11 Reviews1 helpful vote9.0“Very Pleasant inspit of the cold ham will return”- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The second day at 7:16 am for Breakfast was disappointing Cold ham slices were served for breakfast where as I was expecting a hot over all breakfast the cook did try to make up by bringing potatoes out
The property was nice staff at desk was nice the gym was used it was clean as were everything else
Stayed in May 2024
-
Reviewed: May 5, 2024
Matthew
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Had some lights not working and walls were in rough shape.
Very comfortable bed, EV chargers were great and blocked off waiting on us!
Stayed in May 2024
-
Reviewed: April 29, 2024
Robert
United States of America1 review9.0“Good stay but poor quality breakfast.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was horrible. Wated down juice. The food was very low quality.
I liked the clean rooms and I felt safe.
Stayed in April 2024
-
Reviewed: February 16, 2024
Marcelo
Brazil1 review7.0Good- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 5 nights
Dear Sir/Madam, Good morning. During the week between February 4th and February 9th, 2024, I stayed at the Best Western Plus Birmingham Inn & Suites, for 5 nights in Birmingham. The room charges were paid in cash at the time of check-in, and I have noticed that my credit card is being charged for the amount that was paid in cash at the hotel, totaling $606.90. Could you please investigate the reason for this charge on my credit card? Sincerely, Marcelo
Dear Sir/Madam, Good morning. During the week between February 4th and February 9th, 2024, I stayed at the Best Western Plus Birmingham Inn & Suites, for 5 nights in Birmingham. The room charges were paid in cash at the time of check-in, and I have noticed that my credit card is being charged for the amount that was paid in cash at the hotel, totaling $606.90. Could you please investigate the reason for this charge on my credit card? Sincerely, Marcelo
Stayed in February 2024
-
Reviewed: December 10, 2023
Amy
United States of America1 review7.0“It was average”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Smell - smelled like marijuana on our floor
Breakfast, location
Stayed in November 2023
-
Reviewed: November 13, 2023
Michelle
United States of America12 Reviews8.0“I recently stayed at this hotel over the weekend and had a positive experience overall. The staff was knowledgeable and”- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Water pressure
The staff was knowledgeable and very helpful
Stayed in November 2023
-
Reviewed: November 9, 2023
Nigel
United Kingdom11 Reviews8.0“Ideal for a short stay or passing through”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Room needed airing, smelt a little stale.
Room was a good size, clean and comfy bed, with adequate facilities.
Stayed in November 2023
-
Reviewed: October 30, 2023
Rainer
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Little pricy for 2 nights
Beds and staff
Stayed in October 2023
-
Reviewed: October 23, 2023
Melissa
United States of America1 review7.0“Great staff and great location.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Door handle was a little backwards for operation.
Hotel was clean, easy to feel comfortable and completely at ease.
Stayed in October 2023
-
Reviewed: October 9, 2023
Ronna
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The carpet was shredded at the entrance in room. Wear and tear through our the room.
The staff was great. They went out of their way to help.
Stayed in October 2023
-
Reviewed: October 2, 2023
Daniel
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pillows were not comfortable for me but that is just me.
Everything was good. The pool was small.
Stayed in October 2023
-
Reviewed: September 27, 2023
Trent
United States of America3 Reviews1 helpful vote9.0“Comfortable and convenient just outside Birmingham proper”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
No real complaints here! Only small suggestion would be to put a bell on the front desk counter, since we had a couple instances where we stood around waiting for help.
We were in town for Furnace Fest at Sloss Furnaces in the city. The location of this hotel was great for that event; it took less than 20 minutes to drive there each day and being outside the main city meant the location was nice and quiet so no disturbances at night. The room itself was spacious and clean with a comfortable bed. Some signs of aging around the property, but nothing that negatively impacted our stay. The included breakfast was also great. They had a few hot items each morning (including a waffle maker) as well as your standard coffee, juice, cereal, fruit, etc. Overall, it was a comfortable and convenient stay at a reasonable price for the area. Oh, and the staff were very friendly as well.
Stayed in September 2023
-
Reviewed: September 26, 2023
Justin
Canada1 review9.0“Clean hotel, good breakfast, and excellent value. Would come again!”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 4 nights
Nothing.
Beds were comfy and clean, staff were friendly and helpful. The continental breakfast was quite good. Overall, the value was outstanding.
Stayed in September 2023
-
Reviewed: August 21, 2023
Simmons
United States of America1 review8.0“It’s a good weekend getaway and we enjoyed the pool and peace and quiet. The view was beautiful and the place was clean”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The inside of the painting was peeling and water spots in the ceiling.
The viewing at night to see the city’s hills, and lights
Stayed in August 2023
-
Reviewed: August 3, 2023
Britt334
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The only issue I had was the tub wouldnt drain & held water during our showers..otherwise everything was great!
Nice building, clean rooms & clean pool, decent breakfast, quiet location.
Stayed in August 2023
-
Reviewed: July 29, 2023
Reiseberichterstatter
Austria28 Reviews1 helpful vote7.0“Ok”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast: a lot of items with a lot of sugar The air in the room wasn‘t pleasant, due to the old ac
Stayed in July 2023
-
Reviewed: July 22, 2023
Kira
United States of America4 Reviews8.0“Would stay here again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The only thing that could have changed in my opinion was the quality of the food for breakfast.
The location and views were amazing
Stayed in June 2023
-
Reviewed: July 7, 2023
Vallery
United States of America3 Reviews8.0“Comfortable, safe and a good value.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Location and breakfast service
Stayed in May 2023
-
Reviewed: May 30, 2023
Rose
United States of America4 Reviews1 helpful vote7.0“Beds comfortable”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom floor dirty around bathtub and toilet, tile’s dirty. Room key didn’t work - had to be rekeyed twice!!
Beds comfortable
Stayed in May 2023
-
Reviewed: May 22, 2023
Mary
United States of America1 review7.0“My stay was good with only minor setbacks.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The toilet seat slid a bit and I couldn’t figure out the TV remote. Also, I thought a bottled water or two should have been in the room.
I liked how clean it is and the staff was nice.
Stayed in May 2023
-
Reviewed: May 22, 2023
Shumaila
United States of America8 Reviews8.0“it was a comfortable stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the blue paint. they didn’t change our room but they sent the maintenance immediately to fix the refrigerator and lamps that wasn’t working.
good location.
Stayed in May 2023
-
Reviewed: May 15, 2023
Richard
United States of America39 Reviews8.0“Good location for passing through.”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
High cost, but seems all Birmingham hotels are expensive.
Location was good.
Stayed in April 2023
-
Reviewed: May 9, 2023
Mary
United States of America1 review7.0“This was a nice hotel that offered breakfast and good room accommodations at a fair price.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The TV channels were jacked up. There was a TV guide channel but it matched nothing amd the actual channel description that popped up when turning to a channel was also wrong. The opposite end of our hallway always smelled like pot. Also the room was muggy and weird smelling when first arriving.
Room was in good repair. Staff was friendly. Breakfast provided was nice. Hotel was quiet. Good location with nice view.
Stayed in May 2023
Guests also reviewed these properties:
-
H+ Hotel Frankfurt Airport WestHofheim am Taunus, Germany
-
Chambres d'hôtes Château de JonquièresNarbonne, France
-
Kiwi Hotel MRT Wenxin Branch (Feng Chia Branch 1)Taichung, Taiwan
-
Dok Ban HotelLuang Prabang, Laos
-
Cow CottageChurchill, UK
-
InterContinental Lhasa Paradise, an IHG HotelLhasa, China
-
Apartment AngelinaDubrovnik, Croatia
-
DOORS HostelMoscow, Russia
