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  5. Reviews of Wingate by Wyndham Erlanger - Florence - Cincinnati South

Reviews of Wingate by Wyndham Erlanger - Florence - Cincinnati South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

605 Viox Road, Erlanger, KY 41018, United States of America

#2 of 8 hotels in Erlanger

Guests' Choice

Review Score

Based on 825 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard and very uncomfortable.

    Hotel was very clean and front desk staff was very nice. Breakfast was good.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed could have been more comfortable. Key card was finicky and a couple of the lamps were broken in our room. Super strong smell of chlorine from the pool which could almost be smelled in the room we stayed in since it was close to the pool.

    Great location, right beside the highway but very quiet. Room was spacious, pool was a nice temperature. Staff was courteous and friendly. Check in and check out was simple. Really enjoyed having 2 tvs in the king suite so I could watch one thing and my kids could watch something else.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    It was better than acceptable
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was clean but the fixtures were a worn i.e the shower controls were loose, the ring around shower control was detached from wall.

    It's in a busy area (near airport and interstate? but this place is insulated beyond all belief. There is no airport or traffic noise in the hotel room whatsoever. Room and bathroom were very clean. Temperature was easy to maintian.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed in 325 needed to be replaced. The side closest to the bathroom had a deep dip. I told the staff at the desk and they said they would tell the appropriate person. You can't tell how bad it was till you lay on it.

    Nice staff. Helpful

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was the only no so great thing, but they did have several options. They were out of a lot of other items though (juices, yogurts, muffins) and what was there was not very tasty (scrambled eggs especially). On a scale of 1-10 for continental breakfast, it was only a 4 in my opinion, and I'm extremely non picky when it comes to food.

    Everything was clean, staff was great and very helpful. The pool was clean. The beds were comfy, the room and bathroom was clean. Noise level was normal. I have no "complaints" at all.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Enjoyed it for the price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the fire alarm went off at 3 a.m.

    Needed some type of breakfast meat.

    Stayed in April 2024

  • Reviewed: March 27, 2024

    8.0
    Great stay. Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Keys did work multiple times.

    Affordable and clean for a last minute stop!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of things in minor disrepair, curtains were torn, handles were all loose.

    Great staff, clean pool area, awesome shower pressure.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    There may have been better choices.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was marginal, compared to other national hotel chains we use. Bathtub had soil in it that made us think it might not drain well. We didn't use it.

    Room was comfortable, and despite being close to an expressway, was quiet. Room was clean.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Overall, I was very satisfied with my room, the rate charged and what I got for that rate.
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    The old Viox Road address is still shown on the web and that caused some confusion in locating the hotel which now has an Atlas Road address. In addition, I was given a room with bathroom setup for a handicap - I am not handicapped. However, I did not realize this issue until I got settled into my room and, therefore, did not request a room change.

    The breakfast included in my room rate offered a good selection of breakfast choices.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    It was close to freeway, easy access, clean and comfortable, would come back.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Probably,my only concern, was the bed feeling on the hard side. Again, thats us with our health issues.

    The room was clean, which was my top concern, decor and lighting were nice. Having some health issues, the bed felt a little hard for my best comfort sleep. But we managed. We were close to front exit and pool, I wish I would have had a swim suit, I would have used it.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Overall great experience. Would book here again.
    • Leisure trip
    • Family with young children
    • King Room- Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was freezing cold & smelled heavily of bleach. There were also no towels in the pool area.

    Beds were very comfortable, the room was clean, & the shower pressure was great. Breakfast was great as well. Staff were very nice.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Decent hotel for price
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very thin blanket on bed, no extras provided in closet. Pool and pool room were frigid. Breakfast sausages not fully cooked.

    Convenient location and reasonable price. Liked that breakfast was included. Room comfortable. Service friendly.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good nothing out standing bad or good. Just kinda run of the mill.
    • Solo traveler
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was good and the morning receptionist said as nice and friendly.

    The front receptionist did not want to be bothered to talk with me. She was over all nice but could use work on making small talk. I was asking questions and she answered but did not smile and seemed annoyed by my checking in.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Good! Reasonable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Good! Reasonable!

    Stayed in November 2023

  • Reviewed: January 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stains on the couches

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area was cold there was also remodeling work I assume going on above my room so at times it was loud. Not much to choose from for breakfast and the coffee cups they supplied was tiny,

    Good location friendly staff

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    It was just okay.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    The ceiling in the bathroom was flaking off. The trim was up and we kept tripping over it to get out of the bathroom. It smelled old.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not restocked promptly.

    The customer service was outstanding and when the thermostat in my room wasn't working, I was immediately given another room.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Decent but there are plenty of other options around
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathtub had a slow drain. Pool room was cold and the pool water was not warm. The exhaust fan in the bathroom did not work. Breakfast began at 7, later than we eat breakfast. Also, appears to be a spot of blood on the bathroom trip above the door.

    Super hot water and high pressure in the shower.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The young receptionist could orient clients better. Where the ice machines are etc.

    The shower pressure, heat and massage head. The breakfast was great as well.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    Our was nice but we had one light did not work an tiles in bathroom we very loose.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My brother said coffee was cold, an eggs had no taste.

    Did not eat breakfast. .

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    Good place to stay
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night

    The breakfast was mediocre and unappetizing. There was a strong flowery smell that irritated my allergies.

    the hotel was clean and comfortable. The bedroom was impressive with it's high ceilings and pretty window treatments. The shower was fantastic.

    Stayed in November 2023

Showing 1 - 25

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