14700 State Highway 121 , Frisco, TX 75035, United States of America
#27 of 28 hotels in Frisco
Guests' ChoiceBased on 1481 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.3
Value for money
7.9
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Juan
United States of AmericaNo change for the washing machine
Cleaned room early.
Stayed in May 2024
Reviewed: May 25, 2024
Crystal
United States of Americalocation
Stayed in April 2024
Reviewed: May 18, 2024
Angel
United States of AmericaThe cleanliness of the rooms; especially the bathrooms could have been a little better. I ended up having to go grab some cleaning supplies and tidy up a bit. Rooms a bit outdated.
Breakfast was perfect! The bed was also comfy for us. Best things we found during our stay. Front desk was amazing as well. My 4 year old son had gotten a toy from Target earlier that day and we forget batteries. I ended up having to order some via DoorDash because it was getting late & I was too tired to drive. When they delivered the batteries they didn’t even work in the new toy. I went to front desk where the gentleman assisted me with new batteries & a screwdriver to open the toy. Very thoughtful of him. Most importantly, I had a satisfied kiddo haha
Stayed in April 2024
Reviewed: May 3, 2024
Muhammad
United States of AmericaFront desk staff My door key never worked each time we left had to go back to reactivate multiple times during every single day They gave us different reasons why it won’t work but never fix the problem Coffee was always cold and breakfast was mediocre
Good
Stayed in April 2024
Reviewed: April 24, 2024
D
United States of AmericaYou have a beautiful pool area, but it is in need of corrosion control. The bathroom is especially in need of care. The broken lock on the door made for a rather embarrassing experience between another guest and me. Please let it shine to its full potential. Also, the fitness room should either be locked and out of service or fix the equipment. As it is it is dangerous.
Enjoyed our stay. Came for the Eclipse and couldn't have had a better location to watch it. Your facility was clean, and your staff was very friendly and helpful. The room served us very well. The breakfast was delicious, well prepared and presented. Your staff kept the dining area clean and food copious.
Stayed in April 2024
Reviewed: April 16, 2024
Melissa
United States of AmericaI think they could of done a better job in cleaning the rooms.
Stayed in April 2024
Reviewed: April 15, 2024
Elizabeth
United States of AmericaBed was hard, pillows were small. The rooms and carpet need more cleaning.
Breakfast was good and location was great.
Stayed in April 2024
Reviewed: April 15, 2024
Barbara
United States of AmericaSpots on sheets and carpet needed cleaning. Also children without parents should not be allowed in fitness center. Treadmill and elliptical wasn't working properly
It was close to where we were visiting and breakfast was goid.
Stayed in April 2024
Reviewed: April 15, 2024
Jason
United States of AmericaPrice was a little high. Didn't appreciate getting 2 phone calls asking for credit card information over the phone. After I explained the 1st call I was on my way and would present my card in person. Floors were dirty. Room had a small odor in it.
Location and availability
Stayed in April 2024
Reviewed: April 15, 2024
Nekettia
United States of AmericaThe hotel needs to be updated and the pool water did not look clean. It was green in color.
Complimentary breakfast
Stayed in April 2024
Reviewed: April 10, 2024
Julie
United States of AmericaWould like to have coffee in the rooms. If toiletries are provided as mentioned on the booking site, then they should at least provide body wash and not just teeny tiny soap that is as big as what you would normally throw away at the end of a bar of soap. Need tv guide on tv remote so that we don't have to skip through every channel to see whats on tv
Coffee in the lobby was always hot. Room maids came by to empty trash and provide towels without us having to ask, Good job there.
Stayed in April 2024
Reviewed: April 4, 2024
Darryl
United States of AmericaEverything was great
Rooms was very nice and clean location was excellent
Stayed in March 2024
Reviewed: March 25, 2024
Samantha
United States of AmericaKey didn’t work first time or next day
Clean and affordable
Stayed in March 2024
Reviewed: March 24, 2024
Veronica
United States of AmericaPool
Stayed in March 2024
Reviewed: March 23, 2024
James
United States of AmericaCleaner working pool and workout room. Needs More fruit on the breakfast bar.
Breakfast was the same everyday and it was ok-good. My Room was clean and close to the pool and work out room. The pool was not at all in good shape. The work out room needs lots of work on the equipment and cleaning.
Stayed in March 2024
Reviewed: March 22, 2024
Dominguez
United States of AmericaIt was a good stay. I really appreciated maintenance taking care of clogged sink right away. Front desk was kind. Breakfast was good and the lady there was so kind and great at refilling the breakfast items and keeping everything so clean. Thank you.
Stayed in February 2024
Reviewed: March 21, 2024
Tina
United States of AmericaSausage was lacking but the rest was fine
Stayed in March 2024
Reviewed: March 17, 2024
Luis
United States of AmericaMy room the sheets were stained. I think that's the only complaint.
Nice location. Only about 6 miles from the mall and 8 miles from the ferris wheel where there are a lot of restaurants. Lots of families with small children were having fun in the pool.
Stayed in March 2024
Reviewed: March 11, 2024
Christy
United States of AmericaThe guy at the front desk checking people in having a conversation on his AirPods.
Good location & clean.
Stayed in February 2024
Reviewed: March 5, 2024
Carolyn
United States of AmericaThe cleaning service team didn’t come at all during my stay.
Location
Stayed in February 2024
Reviewed: March 5, 2024
Angie
United States of AmericaWe went down multiple times for breakfast and it was always gone. We ended up having to go out to eat. We always choose hotels with breakfast for convenience and saving on eating out so we were very disappointed.
Stayed in March 2024
Reviewed: February 28, 2024
Panner
United States of AmericaGym equipments were broken and we couldn’t use it
All good
Stayed in February 2024
Reviewed: February 27, 2024
Ivy
United States of Americanothing
The comfort of the room
Stayed in January 2024
Reviewed: February 20, 2024
Jackie
United States of AmericaNeeded to be updated & furniture was old.
Water in shower was nice & hot.
Stayed in February 2024
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