333 Rainbow Blvd., Niagara Falls, NY 14303, United States of America
#26 of 44 hotels in Niagara Falls
Guests' ChoiceBased on 2073 hotel reviews
7.0Cleanliness
7.3
Comfort
7.5
Location
8.7
Facilities
7.3
Staff
7.8
Value for money
7.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Ronald
United States of AmericaThe room was not very clean yes it had fresh sheets and towels. At first glance it looked very good, but the baseboards were extremely filthy. The safe didn’t work. There were no chairs to sit on just the desk chair and the beds.
Location
Stayed in May 2024
Reviewed: May 10, 2024
Katsmeow_85
United States of AmericaThe room was nice and clean, the bed super comfy. We had an issue the first night with the guests above us, I think they were wearing cement sneakers and moving furniture,,,,at 3 am. I mentioned this to the front desk staff. Our second night was blissfully silent. They moved the guests from above us. I was very impressed. The front desk staff and manager were all very pleasant and smiley...Oh and the bathroom sink was draining slowly so I mentioned that as well and a maintenance worker came and fixed it toot sweet. Very professional and friendly! All in all it was an excellent stay.
Stayed in May 2024
Reviewed: May 8, 2024
Rena
United States of AmericaThe pool area was too steamy.
Perfect location. Rose at the front desk was so friendly and helpful! The front lobby was very modern and spacious. Will stay again when in the area!
Stayed in April 2024
Reviewed: May 7, 2024
Mariya
United States of AmericaVery dirty hotel, breakfast didn’t have many choices
Location
Stayed in May 2024
Reviewed: May 7, 2024
Amindzhon
United States of AmericaThe idea of serving breakfast starts at “ 7 am” to me doesn’t look good. I mean cmon some people wake up early and gotta go do their daily tasks and need breakfast early. They should start giving breakfast at least 6 am.
Very affordable and location is very good.
Stayed in May 2024
Reviewed: May 7, 2024
Anthony
AustraliaGreat location.
Stayed in April 2024
Reviewed: May 3, 2024
Kimberly
United States of AmericaPaper thin walls
Free full breakfast
Stayed in May 2024
Reviewed: April 30, 2024
Robert
United States of AmericaThe parking lot felt a little scary at night twice seen people out in the lot hanging around and smoking pot
The location was great the staff was outstanding, breakfast was good only problem was you wanted to get there before the foreigners got there they took everything plus
Stayed in April 2024
Reviewed: April 27, 2024
Paul
AustraliaFor our top rated hotel, on this holiday so far, it was surprising our room wasn't serviced.
The location was great. Nice walking distance from the falls. The room was huge and well equipped with a great shower, too. Beds were very comfortable too. Large selection for breakfast and a heated indoor pool looked inviting however we were so busy sight seeing we didn't get time for a dip.
Stayed in April 2024
Reviewed: April 27, 2024
Margaret
United States of AmericaIt was all good
Location was great, staff were friendly
Stayed in April 2024
Reviewed: April 25, 2024
Jackye
United States of AmericaBeds/Pillows were not as comfy as expected.
American breakfast was good
Stayed in April 2024
Reviewed: April 25, 2024
Wendy
United States of AmericaI really like everything
Love it
Stayed in April 2024
Reviewed: April 25, 2024
Marijana
United States of AmericaThe walls were paper thin, so you could hear EVERYTHING in neighboring rooms and in the hallway. Now, Niagara being the honeymoon capital of the world… it might not be related, but it’s a G-rated way to describe the situation. One in our group had VERY ENTHUSIASTIC ‘honeymooners’ next door and got literally no sleep (they went for hours, and excessively loudly, both nights). The breakfast area is too small for the size of the hotel, so plan on that possibly being an issue. Front desk staff could be friendlier - they were ok, but not the epitome of hospitality, more like ‘fine, since you’re already here, I’ll do my job, but don’t expect me to pretend I’m happy about it’.
The location was amazing, rooms were clean, beds were comfortable (with a large selection of pillows of various firmness - can’t go wrong!)
Stayed in March 2024
Reviewed: April 24, 2024
Luis
United States of AmericaN/A
Good location. Walking distance to the falls .
Stayed in April 2024
Reviewed: April 18, 2024
Carla
CanadaThe dining facilities are too small
Very close to the Rainbow Bridge and good value
Stayed in April 2024
Reviewed: April 16, 2024
Beatrix
CanadaI could hear my floor mates often... walls are thin. I would like more fresh fruit and veggies at the breakfast table. The pool was dirty (lots of hair in pool). Our keys didn't work on the last day... we had to go to front desk.
Love complimentary breakfast, price of hotel. Front desk staff was lovely and cleaning staff was friendly too.
Stayed in April 2024
Reviewed: April 12, 2024
Chinedum
NigeriaBreakfast was abysmal! No other word for it. Tasteless eggs, tiny pancake long line for toast, cereal and that was it! A bit of hair on the bathtub and behind the toilet. No shutter blinds in room
It was extremely spacious, clean to an extent and quite modern. About 10mins walk to the Falls. Good ambience. Definitely comfortable and won't mind staying again if breakfast is improved or maybe scrapped as not okay at all
Stayed in April 2024
Reviewed: April 1, 2024
Jenn
CanadaWe were in a ground floor connecting room and we could hear everything happening in the room next to us - even regular conversation level noise. Would recommend asking for a room on a higher floor that doesn't have the connecting room.
Clean, friendly staff, very conveniently located
Stayed in March 2024
Reviewed: March 30, 2024
Tomasz
CanadaYou can hear people walking in the room upstairs- they must have been elephants actually- they were so loud. Breakfast was served on paper plates! Unbelievable! Waste of paper or laziness ? I think that is only possible in US.
Good location, comfortable beds
Stayed in March 2024
Reviewed: March 22, 2024
Gloria
CanadaSafe didn't work, desk clerk hung up on me because she was "busy" and couldn't get near the breakfast. No muffins etc.
Location
Stayed in March 2024
Reviewed: March 17, 2024
Cheryl
United States of AmericaThe one lady at front desk had additude...other than that everything was great
Clean, friendly,
Stayed in March 2024
Reviewed: March 9, 2024
Daniel
United States of AmericaThe pool was closed both days. Car got broken into in the parking lot.
The staff were all friendly. The breakfast was good and fast bringing out more food for the buffet. Very clean hotel.
Stayed in March 2024
Reviewed: March 3, 2024
Emmanuelle
FranceThe breakfast was not so good: coffee not strong enough, no cheese, no fruit….
Close from the falls easy to go both side on foot .
Stayed in March 2024
Reviewed: February 29, 2024
Wood
United States of AmericaOver chlorinated pool/ made kids eyes throat Hurt/ dyed my niece green bathing suit yellow
Staff was amazing
Stayed in February 2024
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