2270 North Germantown Parkway, Memphis, TN 38016, United States of America
#114 of 185 hotels in Memphis
Guests' ChoiceBased on 1379 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.3
Facilities
7.4
Staff
7.8
Value for money
7.4
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Jerry
United States of AmericaThe hotel was clean and great value.
Stayed in March 2024
Reviewed: May 6, 2024
David
United States of AmericaLamp beside bed was not working. Toilet seat would not stay up - awkward for a man. Highest security fee I have ever been charged.
Clean room; quiet. Breakfast was adequate and help was good. Would have appreciated something other than pork sausage.
Stayed in April 2024
Reviewed: April 29, 2024
Kokelia
United States of AmericaYou can all the traffic zooming up and down the street. Very loud traffic.
Didn’t eat breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Deanne
AustraliaWas a bit noisy
Stayed in April 2024
Reviewed: April 11, 2024
Karen
United States of AmericaNoisy at times (cleaning staff)
Location was great
Stayed in April 2024
Reviewed: March 26, 2024
Michael
United States of AmericaSome electrical outlets were inoperable.
Clean facilities , friendly staff
Stayed in March 2024
Reviewed: March 18, 2024
Dee
United States of AmericaA little run down- very loud from guests above
Convenient
Stayed in March 2024
Reviewed: March 18, 2024
Christian
United States of AmericaStaff wasn't friendly at all, in fact the lady at check in was kind of rude.
Room and facilities were clean.
Stayed in March 2024
Reviewed: March 18, 2024
Jose
United States of AmericaLeak in the bathroom sink
Breakfast lady was very helpful
Stayed in March 2024
Reviewed: March 11, 2024
Kristian
United States of AmericaThe parking
It was in a great location, located right by the express way, the mall and food restaurant
Stayed in March 2024
Reviewed: March 4, 2024
Anthony
United States of AmericaDidn't have no breakfast meat
Everything was okay
Stayed in March 2024
Reviewed: February 26, 2024
Todd
United States of AmericaYou can tell it’s been spruced up, but not a full remodel.
Property is good. I stay here every two weeks. It’s been good so far.
Stayed in February 2024
Reviewed: January 9, 2024
Evelyne
United States of AmericaWe stayed only one night , so it is not easy to say something negative .
This hotel is good and clean. The breakfast was ok . The bed was confortable. Good quality/price .
Stayed in January 2024
Reviewed: January 1, 2024
Ashley
United States of AmericaToilet wasn’t working properly.
Location
Stayed in December 2023
Reviewed: December 3, 2023
Carlos
United States of AmericaPhone customer service did not make a reservation right
Friendly personell (Front desk lady and breakfast lady are excelent!)
Stayed in December 2023
Reviewed: December 1, 2023
Brenda
United States of AmericaIt wasn’t a 4 star,pictures on websites very deceptive.
It was quiet.
Stayed in November 2023
Reviewed: November 29, 2023
Spruill
United States of AmericaThe toilet was too low to the floor and there was no rail near the toilet to assist elderly lodgers.
Location
Stayed in November 2023
Reviewed: November 28, 2023
Ms_shaunta
United States of AmericaThe walls are kind of thin, so I heard the TV from upstairs and the extra curricular activities a little too clearly. When I checked in, the receptionist wasn't the warmest person, but not particularly rude.
I was pleasantly surprised! After coming off the road last at night... I didn't necessarily feel pleasantly received, but otherwise my stay was great! The room was spacious and clean. The bathroom and tub was very clean, and the water was hot. The bed and pillows was comfortable. The work space was sufficient. Breakfast was plentiful for what was offered. Location was superb!
Stayed in November 2023
Reviewed: November 21, 2023
Margaret
United States of AmericaGreat friendly staff. Clean facility.
Stayed in November 2023
Reviewed: November 13, 2023
Genesis
Costa RicaInternet. There was no internet in the 3rd floor
The room was fine but no internet. The cleanliness was really good.
Stayed in November 2023
Reviewed: October 27, 2023
Billet
United States of AmericaThe bed and the breakfast.
Stayed in October 2023
Reviewed: October 27, 2023
Michelle
United States of AmericaThere was a lack of housekeeping. Rooms were not touched in the four days we were there. We emptied our own trash and had to request towels when needed. Staff was notified three times that the lobby restrooms were out of paper towels, and were not refilled.
The hotel was in great location, especially for someone who wasn't familiar with the area. It was also a really good value.
Stayed in October 2023
Reviewed: October 21, 2023
Matthew
United States of AmericaBreakfast was supposed to be ready at 6:00 AM. It only met that time once. When I tried to extend the desk employee did not get it setup. When I came in the desk clerk acted as if it was my fault. I asked why notes were not added. He made sure to gouge my price to 130 a night and mentioned that I had booked earlier with booking. I guess he got his money back. He was mad that they couldn’t reach me because they had my phone number input incorrectly. They only cleaned my room once with my stay. Need to add on their profile they do not clean daily.
Comfortable bed
Stayed in October 2023
Reviewed: October 18, 2023
Antanas
LithuaniaA little bit old school
Room was quite big and clean. Good breakfast:)
Stayed in October 2023
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