1033 Wisconsin Dells Parkway South, Wisconsin Dells, WI 53919, United States of America
#12 of 73 hotels in Wisconsin Dells
Guests' ChoiceBased on 528 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Zoe
United States of AmericaThere’s only a few critiques. The hand soap, body wash, shampoo, and conditioner were all pretty much empty. Luckily, I had packed my own soap, but the hand soap would have been nice to use at the very minimum. The bathroom lighting for the toilet and shower area is awful in my opinion. It’s like a blueish hue and it’s a dark light, like I am in a warehouse at midnight with a dull light. I don’t know how to describe it, but brighter lighting would have been nice, so I could see a little better showering with better vibes, but for a night, it was no biggie. Lastly, the WiFi sucked. My phone would not stay connected and it made it very difficult to look up restaurants, activities, etc near me.
The staff was very polite and on top of their stuff. The room was clean when we arrived. The continental breakfast was very good. In fact, they kept running out of food, but they refilled quickly. The pool was AWESOME. For the $100 I spent for this place, it was 100% worth my money. There’s a hot tub, basketball hoops, kid area, slides, outdoor area. It was nice. I wish we stayed more than a night to hang out at the pool during the day. The pool was warm at night too when it was 60 some degrees outside. Moving along, the room had LOTS of bright lighting and several different switches to turn on lamps/room lights, which is a huge plus for me. I hate hotel with poor lighting or dark yellow lighting. The bathroom mirror was separate for the toilet and shower and it was very bright and nice too. Lastly, the hotel was like 4 min from everything we had planned to do, which was really convenient.
Stayed in May 2024
Reviewed: May 29, 2024
Sandra
United States of AmericaWe had a king-size room where the sink was in the bedroom and not in the bathroom. I am not a fan of brushing my teeth etc. in front of everyone else.
The pools were great! The size of the room was good. Modern furniture too. The pancake machine at breakfast is great.
Stayed in May 2024
Reviewed: May 23, 2024
Gerald
United States of AmericaBreakfast could have been better. The juice wasn’t cold. The eggs were cardboardy.
Almost everything.
Stayed in May 2024
Reviewed: April 29, 2024
Baum
United States of AmericaGroup of baseball boys disrespecting the pool area, no parents or staff were monitoring the behavior. Several other little kids around that it was taking the fun away for them. * our reservation through booking.com did not show up in the system at Holiday when we checked in. Luckily had confirmation # but took almost 30 mins for them to start a whole new reservation for us. Probably won’t use booking.com again
Great for kids!! Clean and good location!
Stayed in April 2024
Reviewed: April 3, 2024
Jasmeka
United States of AmericaThe room smelled like dirty feet could have been vacuumed better. Room was better after house keeping came the next day. Also my room card deactivated the day before check out which left us wet and in the cold at risk of getting sick. Worst part they tried to run my card for a deposit when I selected pay at hotel. This made me very uneasy.
Pool, breakfast, staff, and beds were amazing
Stayed in April 2024
Reviewed: March 31, 2024
Alisha
United States of AmericaThe walls and doors are paper thin. You could hear everything from other rooms nearby, the hall way and we unfortunately had a family above us that must have been running and wrestling in their room until about 10pm each night and there wasn’t anything that could be done about it since quiet time was 10pm (the staff indicated that they could ask them to quiet down but couldn’t actually do anything about it until after 10pm.) I also felt that breakfast could be longer during the weekdays. It is open until 9:30a on the dot and the staff was very on top of it and ensured that the door for breakfast was closed off at exactly that time. I personally would have liked to see it open until 10am like it was on the weekends.
The property was clean. There was ample parking.
Stayed in March 2024
Reviewed: March 31, 2024
Fish
United States of AmericaThe stairs need vacuuming. The pools had kids running up the slide, going like 2-4 down at a time, kids eating in The pool and people being rude. I think there could be more staff doing walk throughs and keeping an eye out for safety and I know you can't do nothing about the rude kids but if you hear or see something, say something. I really also don't think food or drink(only allowing closed waterbottles) should be permitted in the pool areas. They can go swimming without that.
The staff was amazing, it was very clean, and the breakfast is awesome. I did love the pool areas for the amount of stuff to do for all ages. Slide, basketball, swimming, hot tub, kiddie area and outdoor area for the summer.
Stayed in March 2024
Reviewed: March 30, 2024
Sarah
United States of AmericaThe pool area is awesome my kids just love it! The breakfast is always very good with lots of variety! Also love the location of the hotel it's next to everything!!!
Stayed in March 2024
Reviewed: March 12, 2024
Siebers
United States of AmericaWifi was weak in my room
Stayed in March 2024
Reviewed: February 27, 2024
Tim
United States of AmericaThe building seemed a bit dated...the breakfast was underwhelming-for instance the juice machine was mostly broken so there were not really any options, the oatmeal was gone and never replenished, stuff like that.
Breakfast was ok...i thought it would be better. Room was clean but the facilities seemed dated. Pool was good and the kids did enjoy that.
Stayed in February 2024
Reviewed: February 18, 2024
Patricia
United States of AmericaCoffee pot gave us gits, remote control shades were a mustery
Best complimentary breakfast I've ever had. Terrific staff
Stayed in February 2024
Reviewed: February 5, 2024
Haylee
United States of AmericaOur bathroom had black mold on the ceiling which caused the bathroom to smell like mildew. The beds were very uncomfortable.
The staff was wonderful and the property was located in a great area. The pool had a lot to offer and the rooms were spacious. We would definitely visit here again.
Stayed in February 2024
Reviewed: January 15, 2024
Erika
United States of AmericaNo blinds
Location
Stayed in January 2024
Reviewed: December 23, 2023
Christy
United States of AmericaThe lobby was on the 2nd floor and we were on the 1st floor, felt like we were put in the basement.
We book the room only to spend the night as we were traveling through WI to MN for Christmas. It was booked as we were approaching Wisconsin Dells in our travels. Only spent the night and left early the next morning so we didn’t have time to use the amenities. Breakfast before we left was satisfactory.
Stayed in December 2023
Reviewed: December 11, 2023
Amy
United States of AmericaThe pool and hot tub are wonderful! Breakfast was great 👍
Stayed in November 2023
Reviewed: November 20, 2023
Frederick
United States of AmericaOur toilet was an issue
Pool and location
Stayed in November 2023
Reviewed: November 14, 2023
Stacey
United States of AmericaThe hidden fees
Breakfast. Pool.
Stayed in November 2023
Reviewed: November 10, 2023
Jonathan
United States of AmericaButter offered for the toast. A float tube for the pool. Long walk to our room.
I liked the breakfest. The pancakes and syrup were very good. The sausage was very good. I liked that the pool was not crowded and the room was warm. The room was very clean.
Stayed in November 2023
Reviewed: November 7, 2023
Camila
CanadaThe property is outdated.
The best part about the property is its staff! They are friendly, kind, and eager to help!
Stayed in November 2023
Reviewed: October 24, 2023
B
United States of AmericaMattresses and pillows could be comfier. Breakfast was very poor. Not a lot of options. Didn't taste good.
Very clean and pretty. Loved the pool for my kiddo. Perfect location away from business and yet close enough to drive to all parks.
Stayed in October 2023
Reviewed: October 9, 2023
Jacy
United States of AmericaThe beds must be new, they were rather firm with little give. And the duvet covers were rather crinkly every time you moved. The toilet is rather low.
The staff was amazing from the moment we walked in. The location is center to a ton of restaurants and shops. The breakfast was better than expected! The Cinnamon rolls and biscuits and gravy were wonderful! The pool had so much room! And the princess tower in the toddler pool was perfect for our little girl to play on!
Stayed in October 2023
Reviewed: September 28, 2023
Cassandra
United States of AmericaIf the sink was in the bathroom.
Breakfast was ok, not the best I've had at HIE.
Stayed in August 2023
Reviewed: September 23, 2023
Debra
United States of AmericaCouldn't use pool,floor very slick and didn't want to fall being elderly
Breakfast was good however biscut gravy would be a plus. Kering coffee a huge plus
Stayed in September 2023
Reviewed: September 23, 2023
Wilkerson
United States of AmericaBathroom smelled funny when arriving
Good location
Stayed in September 2023
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