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  5. Reviews of WoodSpring Suites Austin Central

Reviews of WoodSpring Suites Austin Central

8103 Cross Park Drive Building 1, Austin, 78754, United States of America

#49 of 210 hotels in Austin

Guests' Choice

Review Score

Based on 129 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    5.0

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Thanks for a great stay
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Very clean and great front desk staff.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Great Value !!
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee maker in the room and no hairdryer in the facility. Road noise was a little loud in the morning.

    Modern, clean, good location, friendly staff. GREAT VALUE!!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 7 nights

    Nothing.

    I really enjoyed my stay at WoodSpring Suites Austin Central. The room was clean and had all the basic amenities that I needed, fresh towels were available anytime at the front desk, and there was plenty of car parking available on-site and free-of-charge. Most importantly however, all of the staff were exceptionally friendly and helpful, and really went above and beyond to make my stay as comfortable as possible.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 15 nights
    • Submitted from a mobile device

    Location

    Clean

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very helpful.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Facilities were fine. Lack of amenities will keep me from coming back
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No iron. No coffee in room. No breakfast.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    I'd recoomend it .
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 2 nights

    A bit too close to the highway to have a window open if you are in a room at the back. No cooking utensils, I do not know if you can rent/get them from reception - we had our own as we had been camping for most of the holiday. Shower could have been hotter (I like my showers very hot), the water was hotter in the basins.

    Plenty of space, good facilities, including a large fridge & freezer, very clean. Friendly staff. Easily accessible. Modern building.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Nice location if you have a car. Great to have a kitchen. Great price.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 10 nights

    Skimpy on towels. However, you can trade them in any time for new ones.

    The kitchen was great. The staff was great.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Awesome staff! GM was great!
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1. Lack of multiple pillows. Pillows were too thin so there was not enough stuffing in them. We were only provided 2 pillows, the addition of extra pillows may be better. 2. No shampoo or conditioner provided either.

    General manager helped us resolve an accidental booking issue quickly.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Very clean but very few amenities given it's called a Woodspring SUITES.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Tub - Accessible/Non Smoking
    • Stayed 7 nights

    While the room had a full sized fridge, microwave, and two burners, there were absolutely nothing else to cook or serve food on. Yes, you can BUY a kit from them, but it's not worth it. Even one of the counter staff said we would be better off going to a dollar store to get what we needed. So we went to the grocery store and bought bowls, flatware, napkins, food, etc. By the way, there is no maid service, if you stay a week or less, you have to bring your towels down to the lobby to exchange for clean, and no ice machine. There is a coin laundry on premises and a simple workout room.

    The place was immaculately clean. The beds were comfortable, except the pillows, and the price was reasonable. The coffee in the lobby was really good!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    It worked for me as visiting grandson who was 20 minutes from hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 7 nights

    Missed not having a pool or outside area to sit during the day or evening hours when we have down time. Being an older person the crazy highway and speed was interesting for me. Thank goodness for u-turns

    I like the convenient of kitchen and was told ahead of time about bringing my own dishes and pots. Nice to have washer and dryer available.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Great value and comfortable
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Booking.com doesn't sync up with this hotel's system very easily so definitely call in advance to make sure they know you're coming.

    Great little room with kitchenette, fantastic value for money with the week-long rate. Kind and hardworking staff.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We forgot personal documents in the room, I spoke to Angel and he helped me get retrieve them back. Thank you very much Angel for all your help. Gracias Angel por toda su ayuda.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff was super friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    I enjoyed a relaxing worry-free stay in pleasant surroundings in a great location at a great price.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had no complaints regarding the property. I missed the lack of an in-room coffee maker the first morning, but with coffee available 24/7 in the downstairs common room I quickly adjusted.

    The staff was exceptionally helpful and friendly. Terrance & Leeann were available for any questions or concerns that came up & quick to provide answers & solutions. The rooms were good sized and sparkling clean, just what you want in an extended stay hotel. I was grateful for a comfortable affordable room that I was able to easily rebook as my plans changed.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Vending machines didn’t work but very clean and friendly staff. Cool location too
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Vending machines didn’t work (snacks and laundry)

    Location, cleanliness, helpful staff

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    The staff was amazing!!!
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    It was clean and quiet

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    It was very good
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    It was very good

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good, just needed more pillows besides that wonderful stay.

    Amazing customer service and staff,it was super clean and their was always someone to greet you or take your call. Just great stay overall.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Decent stay for a reasonable price
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    Too much noise coming from the highway. Rooms up to 30 facing the highway are very noisy as if you are sleeping in a tent on a highway. I had to change my room to 31 to hear less noise. No hairdryer, no iron (they gave me one upon request), no dishes or anything for the kitchen. If you want to cook, you need to buy your own stuff. The blanket and sheets were cheap and disgusting, so I changed them to my own and slept well. One last thing: the hot water was not hot in the bath tub. It was hot in both sinks but barely warm in the bath tub.

    Very clean rooms, freshly renovated.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    It was great. I would stay here again. Clean, friendly staff, just thin walls. Love that has a small kitchen to cook.
    • Couple
    • Queen Room - Non Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Walls are thin, you can hear everything that was going on outside the room. Some night s was a bit noisy. You can hear thumping and banging and moving furniture around, poeple talking. But, I’m pretty sure that’s how it is leaving in apts. maybe I’m just being extra sensitive with noise bcus I’m not use to it. But that’s it overall everything was good.

    It was clean, friendly staff, had a gym, coffee and kitchen. Was able to cook, but had to buy all the kitchen necessities, but it’s ok.

    Stayed in January 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 2 nights

    Great hotel, especially for the price. Great management. Great staff.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    See you again next minth
    • Leisure trip
    • Solo traveler
    • Queen Room with Roll-In Shower - Disability Access/Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    General Manager Terrance is very good.

    Clean. Good value. Good location..

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Perfect
    • Business trip
    • Solo traveler
    • Queen Room - Non Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Very clean and very nice people. Thanks

    Stayed in March 2024

Showing 1 - 25

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