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  5. Reviews of WoodSpring Suites Cincinnati Fairfield

Reviews of WoodSpring Suites Cincinnati Fairfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6816 Fairfield Business Center Drive, Fairfield, OH 45014, United States of America

#6 of 6 hotels in Fairfield

Guests' Choice

Review Score

Based on 152 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.4

  • Location

    6.9

  • Facilities

    5.3

  • Staff

    6.3

  • Value for money

    5.4

  • Free WiFi

    4.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa-Bed - Accessible/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door key wouldn't work battery was dead couldn't leave the room, remote control had no battery. No blanket on bed, only 2 towels.wash cloths were strained. Had roaches

    Staff was helpful and friendly

    Stayed in December 2023

  • Reviewed: December 7, 2023

    3.0
    Never again
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot. mamagment is horrible

    price

    Stayed in December 2023

  • Reviewed: September 28, 2023

    4.0
    Disappointing
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 28 nights
    • Submitted from a mobile device

    I we did not like the cockroacyes and the Staff there, they charged us extra money when we had paid for a month of it The wifi sucked we had To pay $20 for 3 electronics to use People stomping upstairs, making noises. Around 3 for 5 o'clock in the morning.

    Stayed in September 2023

  • Reviewed: July 13, 2023

    4.0
    Disappointing
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Bugs an people was going by trying to open doorrs

    Location

    Stayed in July 2023

  • Reviewed: June 25, 2023

    6.0
    Over all the stay was decent
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Once we entered the floor, all I could smell was marijuana . The room that I was given looked like it was being renovated .

    The staff was polite, and the location was great.

    Stayed in May 2023

  • Reviewed: June 21, 2023

    3.0
    Disappointed
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    Staff barely greeted me, the toilet rocked literally when we sat on it, shower did not have HOT water, side of refridgerater was dirty

    Location

    Stayed in June 2023

  • Reviewed: May 21, 2023

    3.0
    Didn't get to stay
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That I paid for a room and didn't get to stay in because key cards didn't work then when I tried to get it fix front desk attendant was gone then they have a on site off duty attendant to call at ext 500 but that didn't work then I had to sleep in car

    Nothing

    Stayed in May 2023

  • Reviewed: March 12, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The roaches

    Location

    Stayed in March 2023

  • Reviewed: February 16, 2023

    4.0
    Would never stay again.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    Room looked like it hadn't been cleaned at all. No remote for TV. We didn't stay the night.

    The staff was friendly

    Stayed in February 2023

  • Reviewed: February 9, 2023

    5.0
    My stay was expensive and didn't happen.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I arrived at the check in desk at 11:50 pm for check in, but when I arrived the check in desk was closed, even though it was listed on booking.com and on the hotels website that checkin was available until 12 am. The hotel did not pick up any calls that night or the following day, and it is listed that charges for the rental will still be applied to my bank account.

    Stayed in January 2023

  • Reviewed: September 19, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Security and cleaning

    Was not aware there was breakfast

    Stayed in September 2022

  • Reviewed: August 28, 2022

    3.0
    No
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    Where should I start; the overwhelming smell of marijuana when I walked in, the cigarette burns on the tub, the cockroaches on the bathroom wall or the missing clerk at checkout. The bed was adequate, barely. This is a no frills, take your life in your hand's establishment and there are 2 hotels next door that I'm sure are superior. You'll pay more but I'd recommend that option before I'd stay here.

    I liked that it was a place close to sleep near my destination.

    Stayed in August 2022

  • Reviewed: July 14, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa-Bed - Accessible/Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Found roaches in the bathroom. The staff wasn't very friendly

    I liked how big the room was. Laundry was good.

    Stayed in July 2022

  • Reviewed: June 25, 2022

    4.0
    not a fan
    • Business trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    dirty, bugs, stinks, hard bed, took 2 days to unplug shower

    cold air

    Stayed in June 2022

  • Reviewed: May 30, 2022

    3.0
    The overall stay was ok for the moment but I would not stay again.
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It did not smell that great and there was a few things messed up in the room. the light in the bathroom was short circuited and did not turn off. The sink in the front room nozzle was broke. Someone also tried to enter my room which was attempted to be double booked by the front desk. I had my kids in there made me feel a little unsafe.

    location and the bed was really comfortable

    Stayed in May 2022

  • Reviewed: May 21, 2022

    3.0
    never stay there again
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    cockroaches no coffeemaker baggie of gabapentin in the nightstand flat pillows drug dealer in the parking lot random people hanging around outside loud train thin towels no iron or ironing board no shampoos or toiletries

    conveniently located

    Stayed in April 2022

  • Reviewed: May 4, 2022

    5.0
    I would not recommend if you don’t have pets, the room started to smell of dog urine and someone dog took a leak on the
    • Leisure trip
    • Travelers with friends
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    we waited 20 minutes at front desk calling the number and no answer. finally someone showed up and said he had to clean room. Also , after the room deodorant faded the room smelled of dog urine.

    location near where I was working

    Stayed in May 2022

  • Reviewed: April 21, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not what I thought it would be. Room was nice size but didn't feel cozy.

    It wasn't to far from the freeway

    Stayed in April 2022

  • Reviewed: January 30, 2022

    3.0
    The staff was friendly, the room was gross.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were cockroaches running around in the kitchen area and beside the bed. There were many of them. Also, there was a dead fly in the bathtub and a little bit of blood on the wall.

    The staff was friendly and were able to switch us into a different room when we saw the bugs.

    Stayed in January 2022

  • Reviewed: November 22, 2021

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches crawling up the wall

    Nothing special about them really

    Stayed in November 2021

  • Reviewed: July 15, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled of smoke and smoke alarm was missing.

    The location

    Stayed in July 2021

  • Reviewed: May 8, 2024

    9.0
    Nice
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The comfort

    Stayed in May 2024

  • Reviewed: May 6, 2024

    1.0
    I didn't get to stay, at all!
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was entirely Wrong! And I did not get to stay! I had to get an entirely different hotel! I am very disappointed! When I got to the hotel I scheduled online! I was given the wrong address in my confirmation email, and the office was in fact closed!

    Nothing at All! The location was entirely Wrong! And I did not get to stay! I had to get an entirely different hotel! I am very disappointed! When I got to the hotel I scheduled online! I was given the wrong address in my confirmation email, and the office was in fact closed!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    1.0
    There was no stay; there were zero staff. My children slept in the car in below-freezing weather.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There were no staff available to check in me and my children after midnight. A troupe of young men were barrelling through the tiny, oppressively odorous lobby. The phone on the wall connected to an off-site staffer who was unable to reach any night staff to provide us a key to our reserved room, even after contact with the hotel's GM and district manager. This was unacceptable, and my family had to sleep in the car on a very cold night because other hotels in the area don't have any way to initiate a reservation for rooms after midnight. This was the worst experience with a hotel I have ever had. What kind of management is not nearby enough to come to the property on short notice, and has no substitute personnel able to do so in case they are indisposed?

    I did not like anything about this place. You could smell the characteristic "non-smoking" but used-to-be smoking hotel smell from the parking lot. The lobby was way-too-heavily fragranced with cheap toilet air freshener.

    Stayed in April 2024

Showing 1 - 25

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