Reviews of WoodSpring Suites East Lansing - University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3225 West Road, East Lansing, MI 48823, United States of America
#7 of 8 hotels in East Lansing
Guests' ChoiceReview Score
Based on 35 hotel reviews
8.1Score breakdown
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Cleanliness
8.9
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Comfort
8.7
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Location
8.7
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Facilities
8.6
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Staff
8.4
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Value for money
8.7
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Showing 1 - 25
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Reviewed: May 18, 2024
Sharon
United States of America5 Reviews7.0“My room was very clean and comfortable and close to my venue.”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
Unfortunately, the couple in the neighboring room woke me and kept me awake, I knew it was useless to call the office as there is no one there after nine. To make the experience better a coffee bar in the morning would be great however I enjoyed my walk to Starbucks
This was a new establishment and very comfortable, Check in was easy and fast and the desk person was friendly. parking was good and the neighborhood was safe.
Stayed in May 2024
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Reviewed: May 7, 2024
Emmanuel
South Africa1 review7.0“Okay but not the cleanest”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Wasn't the cleanest, duvet had some stains and there was dust on the floor and bathroom wasn't too clean
Big room for the amount of money charged
Stayed in May 2024
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Reviewed: April 29, 2024
Marcio
United States of America31 Reviews8 helpful votes9.0“A little out of the way but worth it.”- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Tucked away from the highway, it was a bit out of the way.
It was new and clean.
Stayed in April 2024
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Reviewed: April 27, 2024
Xavier
United States of America1 review9.0“Nice place , excellent price , nice location”- • Business trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Maybe small travel toothpaste in the room with the soap . Paper towel .
Location was excellent, comfortable and quiet
Stayed in April 2024
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Reviewed: April 17, 2024
Xavier
United States of America1 review9.0“Stayed for work ( construction) nice quiet secluded area , just blocks away from the main”- • Business trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice quiet area near grocery store . Very clean !
Stayed in April 2024
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Reviewed: March 26, 2024
Cesikkenga
United States of America33 Reviews2 helpful votes7.0“Quiet, comfortable but super basic.”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Fewer amenities than expected. Rooms didn't even come with coffee maker. No USB outlets except in the alarm clock. Made the suite aspect a bit less sweet. Like having a regular hotel room except with a big fridge.
Location was in a quiet neighborhood. Facility was quiet.
Stayed in March 2024
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Reviewed: March 23, 2024
Jacqueline
United States of America7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Barking dog across the hall all night Location Hours of Front Desk
Friendly Staff
Stayed in February 2024
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Reviewed: March 14, 2024
Kevin
United States of America1 review9.0“Excellent stay”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Being on the 3rd floor
Stayed in March 2024
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Reviewed: February 19, 2024
Nancie
United States of America2 Reviews1 helpful vote8.0“It was a very affordable and pleasant stay off the beaten path”- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No coffee maker and blow dryer in room. Without coffeemaker -coffee in lobby would have been great. Had to request extra soap for shower and toilet paper. Uber drivers had difficult time finding the location.
It’s clean and rooms are nicely decorated. The bed was comfortable.
Stayed in February 2024
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Reviewed: December 18, 2023
Lauren
United States of America8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Suite with Two Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We were aware that there was no breakfast provided, but disappointed that there was no coffee available in rooms or lobby. Pillows were a little soft for me which would have been ok if they had extra pillows. No hair dryer (note: this is an extended stay motel so I think the assumption is that you pack everything you need ).
Staff great. Rooms were new and very clean. Beds were comfortable. Large refrigerator with freezer. Also had microwave and mini stove. Had free cookies.Good location.. near shopping and restaurants, however not on a busy road
Stayed in December 2023
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Reviewed: May 26, 2024
Mandie
United States of America1 review10“Review of Hotel Stay”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was pleasant and enjoyable. I would stay again if the price was right.
I liked the full kitchen and the laundry facilities. I also like the large tv
Stayed in May 2024
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Reviewed: May 22, 2024
Melissa
United States of America1 review6.0“Sufficient”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds - Disability Access/Non-smoking
- • Stayed 1 night
- • Submitted from a mobile device
There isn't very accessible staff, you need a key to get inside every door so should you need a new key, you're out of luck.
It's pretty clean and quite.
Stayed in May 2024
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Reviewed: May 19, 2024
Burgese
United Arab Emirates5 Reviews1 helpful vote10Exceptional- • Business trip
- • Family with young children
- • Quadruple Room with Two Queen Beds and Dishwasher - Non Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
We as a family were there to attend my son's graduation ceremony at MSU. The distance from the University is very short from the hotel and the location is very prominent with Krogers and Meijers at walking distance. Even Burger king, PF chang's were at a walking distance too. The staff was very good and very helpful. I had to extend my stay due to flight cancellation and the staff, inspite of the hotel being fully booked managed to extend my stay somehow. The front desk staff were very charming, good to talk and very helpful too. I had lost my Government issued ID and upon checking with the reception they went all their way out to locate the same across the premise inside and outside. Luckily I remember having left that at a superstore from where I managed to get back. The rooms were neat and tidy. The inhouse laundry machine services were excellent. Would surely recommend and love to be there again on my next trip.
Stayed in May 2024
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Reviewed: May 2, 2024
Jonathan
United States of America1 review3.0“Inattentive/nonexistent staff and broken heat, ac, and stovetop marred an otherwise pleasant stay”- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Skeleton crew staffing. Stovetop in the "studio kitchenette" didn't work. Was told morning of our second day handyman would come fix. Never did. NONE of the usb ports in the room for charging phones worked. Most concerning, as it is extremely BASIC to what a hotel is and should provide, NEITHER THE HEAT NOR AC WORKED. I repeatedly informed hotel staff of deficiencies, and when wasn't addressed asked for an adjustment at checkout. Was told Manager would call me about it. Never heard. Don't think I would stay again for these reasons.
Price, beds were comfy, and the full size fridge great as I was able to bring my own food and looking forward to cooking for my son. Unfortunately I wasn't able to take advantage of this due to stovetop not working.
Stayed in April 2024
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Reviewed: April 30, 2024
Marion
United States of America1 review10“Very pleasant hotel clean with comfortable beds.”- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Microwave light interfered with following a sleep.No coffee.
Very pleasant staff eager to help with direction. Very welcoming.
Stayed in April 2024
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Reviewed: April 26, 2024
Jennifer
United States of America1 review5.0Fair- • Leisure trip
- • Family with young children
- • Quadruple Room with Two Queen Beds and Dishwasher - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Unprofessional staff
No where in my booking was there a mention of a deposit. My debit card was charged without my knowledge and the receptionist didn’t seem to care. They didn’t even bother to call me back
Stayed in April 2024
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Reviewed: April 22, 2024
Richard
United States of America12 Reviews10“Nice stay. Definitely be back if in area again.”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nobody around for check out.
Clean and quiet.
Stayed in April 2024
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Reviewed: April 21, 2024
Bostdorff
United States of America2 Reviews1 helpful vote5.0“Extremely basic but clean”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This was very basic. There weren’t hand towels, only two washcloths and two bath towels. Soap and a small bottle of combined shampoo/conditioner were provided. Only two pillows for the queen size bed. No coffee maker. (You could buy one downstairs.) Nothing in kitchenette- again, you could buy them downstairs. The room temperature control was difficult.
It was newer and clean.
Stayed in April 2024
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Reviewed: March 29, 2024
Pelletier
United States of America1 review5.0Fair- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No real accommodations
Convenient, clean
Stayed in February 2024
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Reviewed: March 17, 2024
Sarah
United States of America1 review10“A good value, extended stay motif is very comfortable. Staff was super.”- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No coffee in the lobby or room!
Staff was very friendly and accommodating. The new facility was very clean.
Stayed in March 2024
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Reviewed: March 11, 2024
Sara
United States of America1 review10“A great place to stay, will be back!”- • Leisure trip
- • Family with young children
- • Queen Suite with Bathtub and Sofa - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
The hotel was very clean and comfortable. Great price and will definitely stay there again.
Stayed in March 2024
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Reviewed: February 9, 2024
Kimberly
United States of America8 Reviews1 helpful vote5.0“A little pricey, clean hotel, safe area Get professionals to run the hotel”- • Business trip
- • Solo traveler
- • Quadruple Room with Two Queen Beds and Dishwasher - Non Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Staff unprofessional Management told me about her grandmother hitting her because she wanted to “hit” the cigar which she thought was “a blunt” I couldn’t believe she was so nonchalantly telling me this Why? Staff Speaking very loudly in corridor about nonsense and at times foul language Staff presenting attitudes for no reason Staff Rude Staff Constantly allowing door to office to slam starting early morning despite me informing manager that I worked late
Location Short travel to contractual job Fairly clean Safe area
Stayed in January 2024
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Reviewed: January 27, 2024
John
United States of America12 Reviews10“Clean simple and what every hotel should be”- • Business trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No Kleenex
Clean, simple and staff excellent
Stayed in January 2024
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Reviewed: May 21, 2024
Janna
Canada1 review9.0Wonderful- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
Showing 1 - 25
