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  5. Reviews of Extended Stay America Select Suites - Fayetteville - I-49

Reviews of Extended Stay America Select Suites - Fayetteville - I-49 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2638 West Old Farmington Road, Fayetteville, 72704, United States of America

#29 of 29 hotels in Fayetteville

Guests' Choice

Review Score

Based on 77 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    7.2

  • Facilities

    5.3

  • Staff

    6.2

  • Value for money

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 26, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unclean

    Clerks were very kind

    Stayed in October 2023

  • Reviewed: August 15, 2023

    6.0
    Stuck
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The poor customer service nobody was at the desk

    It was surrounded by decent places to eat

    Stayed in August 2023

  • Reviewed: September 5, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were 3 roaches in our room.

    The rooms were clean.

    Stayed in September 2022

  • Reviewed: August 26, 2022

    5.0
    horrible rude staff but great price
    • Business trip
    • Family with young children
    • Standard Queen Room - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    staff

    good location

    Stayed in August 2022

  • Reviewed: July 1, 2022

    5.0
    Never again.
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non Smoking
    • Stayed 4 nights

    If I had known that there was no cooking implements for the kitchenette (and perhaps that is tribal knowledge for those who stay at extended stay hotels a lot), I would have stayed elsewhere. I have really learned my lesson here, in seeing what the amenities are before booking and reading other reviews. I guess I take for granted a coffee maker, a toaster, shampoo for the shower, dishes and utensils. It may have been the cheapest in town, but I got exactly what I paid for.

    Location was OK for what I needed. I liked the full size refrigerator (even if it was extremely noisy). The hot water was almost instantaneous in the shower bathtub and was really hot. There is throttled free wifi, good for email and general internet surfing, not so good for streaming. I had good 5G cellular connection at this location for streaming.

    Stayed in June 2022

  • Reviewed: April 26, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee maker or cups. No amenities.

    It was close to the University.

    Stayed in April 2022

  • Reviewed: February 23, 2022

    4.0
    Stay was so-so. Think we will try somewhere else next time.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    The receptionist that checked us in was extremely rude and set the atmosphere for the whole stay. Brenda that came in later was entirely different and was very nice. Also the remote control did not work. We only could get the Disney channel. Brenda tried to help us but we never got the tv to work. the shower was also difficult to operate. low pressure. Dog next door barked quite a bit during the stay.

    Cleanliness, accessibility. Brenda the receptionist was very personable and helpful.

    Stayed in February 2022

  • Reviewed: April 25, 2024

    1.0
    My money wasn’t good enough for them.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Even if you clean your room, don’t have guest and keep to your self this company finds an unknown reason to not rent to you any more. It has happened twice but no one can tell you why you’re on the “no rent list”. Poor customer service. How can you be a VIP GUEST at holiday inn but your not good enough for them.

    Nothing

    Stayed in March 2024

  • Reviewed: April 8, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Queen Room with Tub - Accessible/Non Smoking
    • Stayed 2 nights

    This property was extremely disappointing. Even though I had paid in full, I ended up leaving after being in my room about 10 minutes. I walked in and the window was open (to air out the horrible smell, I guess). The entire room had 2 canned lights in the entrance, but no other lamp or light. The toilet was filthy and stained.

    Stayed in April 2024

  • Reviewed: March 2, 2024

    1.0
    It sucked
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    More mature staff

    Staff was rude and not helpful. I asked for them to inquire about asking a guest to try to keep their dog a bit quieter. I was told I could move rooms or leave.

    Stayed in March 2024

  • Reviewed: November 12, 2023

    1.0
    Not a good value for price.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Holes patched in wall but not painted to match. Bed not comfortable. No amenities, not enough towels, no shampoo or kitchen supplies, microwave so small couldn’t fit coffee cup in it to heat. Construction in parking lot so everything torn up. Elevator extremely slow such that it was faster to just take stairs. Floor of room was faux wood but not swept clean under bed. Air conditioning unit could not be controlled.

    Location was convenient to person we were visiting.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Customer service

    Stayed in October 2023

  • Reviewed: October 23, 2023

    1.0
    Do not recommend
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was so bad we didn't end up staying there. There was roaches in the room spiders..smelled really bad. and was just going to over look all the bad things already just because it was so late but we turned the TV on and only the cvc channel would come on nothing else would work we called and we were literally laughed at.. this was the worst experience of a hotel like I said we demanding our money back and will NEVER recommend this place to anyone..

    Stayed in October 2023

  • Reviewed: October 23, 2023

    1.0
    Sucked
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It stunk so bad, very uncomfortable. Nasty. Crack heads everywhere.

    Location

    Stayed in October 2023

  • Reviewed: October 22, 2023

    1.0
    Call the health department, better business bureau or someone to close that place down.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The foyer smelled. The doors wouldn’t operate properly. The hallway floors were sticky. And the rooms were the nastiest rooms I’ve ever seen in my life. I’ve stayed in Hotels in 3rd world countries that didn’t have indoor plumbing that were cleaner than the room I stayed in. There was black caked up dirt between the floor tiles. I won’t even go into the bathroom. This place should be shutdown.

    Sorry but I didn’t like anything about the property.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Me and my family Love it.
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff very friendly.

    Clean but seen dead bugs.but it was nice.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    1.0
    Horrible! I do not recommend staying here and will never be back
    • Leisure trip
    • Couple
    • Queen Room with Tub - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all

    The property was very dirty and disgusting inside and out. There were roaches in the room the smell would knock you out the hole place reeked. I do not recommend this place at all. Thankful I only booked for one night.

    Stayed in September 2023

  • Reviewed: April 18, 2023

    1.0
    Awful
    • Leisure trip
    • Couple
    • Queen Room with Tub - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in March 2023

  • Reviewed: October 24, 2022

    1.0
    Nastiest place I had ever been in
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was nasty. Cockroaches, food in microwave, hair on the bed, soap scum in tub. The place had a bad vibe, looked like and smelled like a hook up joint. We did not stay there.

    Location that's it

    Stayed in October 2022

  • Reviewed: October 17, 2022

    1.0
    Stay AWAY from this!
    • Business trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a motel for swingers, not even cheap.

    Location

    Stayed in October 2022

  • Reviewed: September 29, 2022

    1.0
    Very Poor
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I was in an abusive relationship with my ex and had my 2 children with me and during my stay here he beat on me and the police were called… we were kicked out the room and they didn’t even give me my money back , knowing we were homeless and trying to find get away and they still refused to give my money back… I slept in the car for 4 days until I found shelter at the Salvation Army a few days ago….

    I

    Stayed in September 2022

  • Reviewed: September 19, 2022

    7.0
    Good
    • Solo traveler
    • Standard Queen Room - Non Smoking
    • Stayed 30 nights
    • Submitted from a mobile device

    too many dogs. Rude ladies clean the rooms. Don’t think mine was ever cleaned for the month my son was there

    close to college

    Stayed in September 2022

  • Reviewed: September 17, 2022

    7.0
    Worthy It
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    No good outside space to relax. Allowed pets which made me uncomfortable

    There was space for cooking It has free internet connection

    Stayed in September 2022

  • Reviewed: September 15, 2022

    3.0
    Won't be back
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are terrible metal frame with no box springs, and dog hair all over one of the beds. No coffee maker in room. No continental breakfast. TV didn't work.

    Close to razorback stadium Close to Walmart

    Stayed in September 2022

Showing 1 - 25

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