915 Harrelson Drive, Fort Walton Beach, 32547, United States of America
#102 of 116 hotels in Fort Walton Beach
Guests' ChoiceBased on 130 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
7.1
Facilities
6.1
Staff
7.1
Value for money
6.2
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Alyssa
United States of AmericaThere were really no perks to the room itself aside from the stove top. The remote to our TV did not work properly, and the beds were not very comfortable.
The staff was nice, and when my room was over booked by booking.com, they went out of there way to make sure I got a room since most of the other hotels were either overbooked or over priced. They canceled my room through booking and got me in a different one. Any concerns that I had with cleanliness, the staff addressed quickly and, most importantly, with a smile on their face. There was a little miscommunication with the staff about pricing and how many nights we were staying, but again, they were nice, and the issue was resolved without any further dilemma. The staff exceeded my expectations, although the property itself could use some work.
Stayed in June 2024
Reviewed: June 3, 2024
Ann
United States of AmericaThe oors got my socks filthy
Clean the floors
Stayed in May 2024
Reviewed: May 31, 2024
Toleia
United States of AmericaThe fact that the room details said kitchenware and everything but yet you walk in the lobby and you have a sign that says you have to pay extra for it. False advertisement much? Also I searched on my booking details to make sure there were no hidden fees, well to my surprise you have to pay 100.00 more when you check in, that will be refunded in 3-5 days after you check out. Why not make sure that is noted when you book your room? What if someone booked because they were driving through and they didn't have that extra 100.00? They would have to cancel the booking and they would still end up getting charged for canceling????
I liked how big the room was. And the fact that in order to get into the hotel from the lobby, you have to have your room key to enter.
Stayed in May 2024
Reviewed: May 2, 2024
Rachel
United States of AmericaThe staff was non existent. We waited 30 min to check in and even the ppl at the customer service number sucked
The place was fine.
Stayed in April 2024
Reviewed: November 26, 2023
Sk
United States of AmericaLocation
Stayed in November 2023
Reviewed: November 26, 2023
Sk
United States of AmericaLocation
Stayed in November 2023
Reviewed: November 6, 2023
Sk
United States of AmericaBed
Location
Stayed in November 2023
Reviewed: October 26, 2023
Jan
United States of AmericaThe floor was very sticky and dirty. Not even a cup to drink from or even soap for a shower..
Helpful staff.
Stayed in October 2023
Reviewed: October 12, 2023
Tim
United States of AmericaPretty basic
Good location
Stayed in July 2023
Reviewed: August 21, 2023
Linda
United States of AmericaThis is not a fancy place. There are no dishes, utensils, etc. in the kitchen. No coffee pot. Thin towels. Just a bare minimum place, but it served our purpose.
Cheaper rate. The staff were wonderful. It's ok.
Stayed in August 2023
Reviewed: August 10, 2023
Scott
United States of AmericaThe floor was wet and slippery and I had to throw away my socks. The laminate floor was wet all the time; I assume because it was on concrete and it was very humid.
Stayed in August 2023
Reviewed: August 1, 2023
Tikia
United States of AmericaNo room service because we was staying 14 days or more and had to take out our own trash remind you there was 4 of us
The beds
Stayed in July 2023
Reviewed: July 16, 2023
Richard
United States of AmericaNo hotel lobby at all. So no where to wait for room to be ready. Asked to use restroom and was told they didn’t have one. Only to see one after our room was ready.
The front desk people were competent and pleasant
Stayed in July 2023
Reviewed: June 27, 2023
Veyonce
United States of AmericaThe worker’s attitudes
The cleanliness
Stayed in June 2023
Reviewed: June 8, 2023
Maria
United States of AmericaThe time on check in
No breakfast
Stayed in June 2023
Reviewed: May 16, 2023
Lindsey
United States of Americasmelled potent of two forms of smoke. husband wouldn’t let me out of his sight. no tp upon arrival. had to pay an extra charge.
location great quiet corner room
Stayed in May 2023
Reviewed: March 16, 2023
Joe
United States of AmericaOur first room was dirty. The blinds had something red spilled on them. There was dirty clothes (underware) behind the bathroom door from the previous occupant. The front desk apologized &moved us to a different room. The bathroom faucet in the new room was covered with makeup. All the lights were overhead. I had to turn off the lights to watch TV.
The location.
Stayed in March 2023
Reviewed: March 1, 2023
Patrick
United States of America* Property was not able to check myself and many other guests in at 3:00 pm, instead making us wait 2.5 hours more and outside in our cars. Then, it seems they clean the single rooms last, so they pretty much take your money if you're a solo traveler and don't even check you in on time, but they don't even give you 10% off your first night? * Room had not been cleaned too well * Bed was not the most comfortable
* Wasn't bothered during my stay by staff or noisy neigbors * Better priced option for the area * Pretty low-key overall
Stayed in March 2023
Reviewed: July 25, 2022
Shaquiba
United States of AmericaCouldn’t really sleep because the folks in the room up above me sounded like they was moving furniture all night and morning!! Should have been more considerate to the next
Stayed in July 2022
Reviewed: June 25, 2022
Danine
United States of AmericaThe floors could have been cleaner. The toilet ran constantly and the faucet on the tub would not turn off all the way so the water constanly had a small running stream. It also smelled like cigarette smoke in the hallways for a non smoking hotel.
It was cleaner than most other hotels I have stayed. I liked that it had a laundry facility and a kitchen. The staff was really nice and helpful.
Stayed in June 2022
Reviewed: June 20, 2022
Bo
United States of Americawhen we first arrived and went to check in, the person checking us in, claimed we only paid for the first night and still owed another $800 some dollars. I told them this trip was paid in full the day we booked it. he claimed it was not, even though the money was removed from me account the second I hit the book it button. I showed him the amount taken out of my account and the paperwork stating it was paid in full. he looked at it and said that’s not me. that’s booking.com. so after saying I was going to get a hold of booking.com regarding this issue, all of the sudden, he said he made a mistake and that it was paid in full. this was after arguing with him for a while about it. only when I said I’m gonna get a hold of booking.com is when he figured it out. seemed like he just wanted to make some money for himself real quick. he also stated many many times before giving me the key to the room, that the hotel is a smoke free building and that we would be charged $250 if we smoked in the room. this obviously only applies to cigarettes. weed seems to be ok at this hotel. cause the entire stay there, the first floor smelled like weed. stronger at certain times of the day. staff didn’t seem to mind weed being smoked in the rooms. but don’t dare light up a cigarette. the hotel is definitely not as nice as the pictures show it to be. the outside is dirty. trash around the building, and a lot of shady characters hanging around the building 24/7. especially at night. for a women, I wouldn’t recommend going outside alone after dark. shady people hanging around the cars in the parking lot, including your car. walking through the parking lot, and I’m pretty sure I witnessed atleast two drug deals going down in the parking lot. the room when we got in it, wasn’t very clean. the sink had hair and toothpaste all over it. the floor was very dirty. walking barefoot on it, your feet were dirtier after a few steps, then they would be walking through the parking lot barefoot.
not a whole lot. it was a room to stay at I guess. that’s about it.
Stayed in June 2022
Reviewed: June 13, 2022
Carraman
United States of AmericaI disliked that the room aren’t refreshed daily with clean towels, and a quick cleaning of the rooms and everything is over priced, for instance charging for a extra blanket $30 or fresh towels $10. Also, there was no coffee Sunday morning although the sign in the lobby states fresh coffee daily 7-10 a.m. it was 10:30 when we departed the hotel, and the offices were still closed shut. the floors to my room were filthy. so filthy that my kids socks have to be replaced because they are so black from the bottom. we noticed them dirty the first 5 min of checking into our room. price is great, but I guess we got what we paid for. we went to get a roll of toilet paper and the attendant told us to use our hand! my husband replied “that’s fine, we’ll use our hands then smear it on the walls”, the attendant surprised by his response then agreed to give us a roll of toilet paper! it’s unfortunate, we travel 3-4 times a month due to our kids baseball traveling baseball teams. after my experience with you all, I’ll stick to Best Western Plus for the same price!
I disliked that the room aren’t refreshed daily with clean towels, and a quick cleaning of the rooms and everything is over priced, for instance charging for a extra blanket $30 or fresh towels $10. Also, there was no coffee Sunday morning although the sign in the lobby states fresh coffee daily 7-10 a.m. it was 10:30 when we departed the hotel, and the offices were still closed shut. the floors to my room were filthy. so filthy that my kids socks have to be replaced because they are so black from the bottom. we noticed them dirty the first 5 min of checking into our room. price is great, but I guess we got what we paid for. we went to get a roll of toilet paper and the attendant told us to use our hand! my husband replied “that’s fine, we’ll use our hands then smear it on the walls”, the attendant surprised by his response then agreed to give us a roll of toilet paper! it’s unfortunate, we travel 3-4 times a month due to our kids baseball traveling baseball teams. after my experience with you all, I’ll stick to Best Western Plus for the same price!
Stayed in June 2022
Reviewed: May 31, 2022
Kristal
United States of AmericaNot enough towels.
Last minute availability.
Stayed in May 2022
Reviewed: June 3, 2024
Moncada
United States of AmericaLooked ducked out, but no issues.
Nice and updated.
Stayed in June 2024
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