Reviews of WoodSpring Suites Grand Rapids Kentwood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3090 Lake Eastbrook Blvd., Grand Rapids, MI 49512, United States of America
#28 of 60 hotels in Grand Rapids
Guests' ChoiceReview Score
Based on 196 hotel reviews
8.0Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.9
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Facilities
8.5
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Staff
8.3
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Value for money
8.7
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Free WiFi
7.9
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Reviewed: May 1, 2024
Janine
United States of America14 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite/Disability Acess/Tub - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Couldn't adjust the heat. It was a bit warmer than I like. I didn't call down to the desk so it may be on me. No hairdryer.
The room was pretty clean. Handicap accessibility was great. Nice for an extended stay although I had dinner out with a friend.
Stayed in April 2024
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Reviewed: April 25, 2024
Roberta
United States of America21 Reviews7 helpful votes9.0“the hotel is a brand new one and it is very comfy and clean”- • Leisure trip
- • Couple
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 1 night
I did not get the information within the reservation that there is no counter service for the check-in opened after 5:PM... you have to give a call to someone that has to come downstairs and do the paperwork for your check in... we arrived at 7:00 PM - which was no big deal but I cannot imagine having to call someone in the middle of the night. Perhaps the hotel should be more clear about that or let available a QR code and a key box for a late check-in.
The hotel is spotless - beds are extremely comfy and the size of the room is quite big - 2 queen beds, pillows, blankets, sheets with high quality.
Stayed in April 2024
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Reviewed: April 18, 2024
Gail
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I was on a voucher from American Airlines,for poor gate management at Washington Reagan. The voucher DID NOT COVER FOOD...
Happy hour and restaurant meal. Comfortable bed, nice chair in room.
Stayed in April 2024
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Reviewed: April 14, 2024
Christine
United States of America35 Reviews3 helpful votes8.0“Good for extended stay especially”- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
A little noisy occasionally due to thin walls, no hair dryer, no dishes
Clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom
Stayed in April 2024
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Reviewed: April 8, 2024
Christine
United States of America1 review8.0“Hotel was very clean and the staff was very accommodating.”- • Leisure trip
- • Family with young children
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
They were suites.
Stayed in April 2024
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Reviewed: April 7, 2024
Chloe
United States of America8 Reviews7.0“Unsatisfied”- • Leisure trip
- • Family with young children
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
You're parking at your own risk. There's no piece of mind because after office hours there is no staff there. Staff doesn't explain the parking risk factors and that you are responsible if something happens to your vehicle on their property and that you are parking at your own risk. There are cameras, but that's not good enough, in my opinion, because there's still people lingering around the parking lot at night. I doubt we will come back to this hotel. It's nice and all but there's no staff and no breakfast in the morning.
Very clean. That was a plus
Stayed in April 2024
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Reviewed: April 2, 2024
Jerrry
United States of America2 Reviews9.0“It was great”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Dishwasher - Non Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
Nothing
Great breakfast
Stayed in March 2024
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Reviewed: March 23, 2024
Strickland
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 1 night
Cant complain
Security. Needs to have a breakfast bar.
Stayed in March 2024
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Reviewed: March 21, 2024
Lauren
United States of America1 review8.0“It was nice! The room was clean and spacious and we had easy access to anything we needed.”- • Leisure trip
- • Group
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 1 night
When we got there, nobody was around for check in. I used the phone to call them, but it took 10 minutes for someone to get to us. Once he arrived he didn't seem apologetic at all for making us wait so long, so that was frustrating.
I liked the proximity to the city, so that we could get to wherever we were going pretty quickly. I also liked that the room was clean and I felt like it was put together nicely for our stay. It was overall a good stay!
Stayed in March 2024
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Reviewed: March 18, 2024
Satanna
United States of America11 Reviews1 helpful vote8.0“Ok, clean”- • Leisure trip
- • Family with young children
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Staff knocked on our door 30 minutes prior to the posted 11am checkout to ask if we were staying an extra day. Odd and annoying Only 2 thin pillows on the bed. Bed was uncomfortable
Good location
Stayed in March 2024
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Reviewed: February 22, 2024
Ladonna
United States of America1 review8.0“Great value for the stay I needed.”- • Solo traveler
- • Efficiency Queen Suite/Disability Acess/Tub - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No coffee pot in room.
Was accommodated to early 2’ arrival which was “physically” needed. Asked for extra pillows and got them immediately.
Stayed in February 2024
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Reviewed: February 15, 2024
Noël
United States of America3 Reviews8.0“Quick stay in a nice clean hotel with friendly staff”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It’s fairly bare-bones
Brand new, very clean, front desk staff very friendly. Would be perfect for a longer stay!
Stayed in February 2024
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Reviewed: February 7, 2024
Erickson
United States of America1 review7.0“Good quality for price and clean!”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The walls were pretty thin, there were people arguing in the hallway at around 5 am. They could have been drunk but it still woke my girlfriend and I up.
It was very clean and the staff was friendly!
Stayed in February 2024
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Reviewed: January 24, 2024
Taniqua
United States of America3 Reviews7.0Good- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
No staff available! Lobby phone nobody answered.
Updated and cleanliness.
Stayed in January 2024
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Reviewed: January 15, 2024
Tobin
United States of America1 review7.0Good- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room had no coffee maker or blow dryer
Very clean
Stayed in January 2024
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Reviewed: January 8, 2024
Miller
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No breakfast or coffee early, not until 8am No coffee maker
Clean
Stayed in December 2023
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Reviewed: December 8, 2023
Amy
United States of America17 Reviews9.0“Nice place with a great location”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The walls are thin
It was very clean
Stayed in December 2023
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Reviewed: November 20, 2023
Lori
United States of America1 review7.0“Liked it enough to give it one more chance for the noise level.”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Walls seemed paper thin (maybe because there is no carpet in the rooms?) I could hear neighbors phone conversations and snoring, but I am a light sleeper.
Easy check-in, friendly staff, super clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room.
Stayed in November 2023
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Reviewed: November 9, 2023
Daniel
United States of America3 Reviews7.0Good- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Seemed short staffed and had to wait at the desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not needed
Clean
Stayed in October 2023
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Reviewed: November 8, 2023
Turk
United States of America1 review8.0“We only stayed one night. It was nice and we would go there again but would like to have the typical amenities already”- • Leisure trip
- • Couple
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Does not have staples such as a coffee pot, box of tissue, more than 2 pillows, a hair dryer…
Very clean. Nice staff. Surprised to see a full size refrigerator, stove top, etc. Pet friendly and no exorbitant pet fees (I believe it was less than $22 total for 2 small dogs).
Stayed in November 2023
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Reviewed: November 5, 2023
Benjamin
United States of America1 review9.0“Clean, comfortable, quiet. Nice!”- • Business trip
- • Solo traveler
- • Queen Suite with Overstuffed Chair - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Front desk - very friendly and helpful
Stayed in November 2023
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Reviewed: October 22, 2023
Kit
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Efficiency Suite 2 Queen Beds - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No hair dryer
Location
Stayed in September 2023
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Reviewed: October 22, 2023
Bobbie
United States of America9 Reviews7.0Good- • Leisure trip
- • Couple
- • Efficiency Queen Suite/Disability Acess/Tub - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Didn’t get the room shown in picture at booking. Hallways had a funk smell. For an extended stay there was no dishes or anything. Had to buy everything
Quiet Location Friendly staff
Stayed in October 2023
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Reviewed: October 16, 2023
Diane
USA1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Efficiency Queen Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I couldn't figure out how to work the television so that was a bummer. No instructions anywhere 😔
The cleanliness, location, price all good!
Stayed in October 2023
