Reviews of WoodSpring Suites Jacksonville I-295 East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
8341 Dames Point Crossing Blvd, Jacksonville, 32277, United States of America
#157 of 165 hotels in Jacksonville
Guests' ChoiceReview Score
Based on 209 hotel reviews
4.5Score breakdown
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Cleanliness
5.3
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Comfort
5.3
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Location
6.7
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Facilities
5.3
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Staff
6.5
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Value for money
5.4
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Free WiFi
5.2
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Reviewed: April 12, 2024
Figueroa
United States of America1 review5.0Fair- • Business trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The last day they called me and I don't know English and the man made me another reservation that I didn't want, then I called to cancel and they charged me 65 dollars
The ubication
Stayed in April 2024
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Reviewed: February 15, 2024
Antonio
United States of America1 review4.0“Never again”- • Business trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Had to plunge toilet every time I used the restroom had to change room at check in. Came from work and room door was open a/c didn't work on new room
Location
Stayed in February 2024
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Reviewed: February 12, 2024
Terria
United States of America3 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My first night my son found blood on the sheets he said mommy it’s bleed on the bed it was hidden under the pillow .
Location
Stayed in February 2024
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Reviewed: November 8, 2023
April
United States of America1 review6.0“It's was ok”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location close to carnival port
My bed sheets wasn't clean looked like fingernail polish was on the sheets and we found hair in the bed.
Stayed in October 2023
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Reviewed: November 1, 2023
Geryl
United States of America1 review4.0“Stressful”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
The assumption of one particular front desk guy
Never received my deposit for the room back
Stayed in October 2023
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Reviewed: October 21, 2023
Dena
United States of America7 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The staff after we couldn't get our family to pay a bill for us they wanted too put us out
The way I can pay for my stay in
Stayed in October 2023
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Reviewed: July 17, 2023
David
United States of America1 review4.0Disappointing- • Business trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
The rooms smelled
Stayed in July 2023
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Reviewed: July 6, 2023
Christopher
United States of America1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Elevator was not working. Haven't been working for 3 weeks and they do not let you know..
Nothing
Stayed in July 2023
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Reviewed: March 21, 2023
Michael
United States of America1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Had no T.v Was Told By Night Clerk that they discount my room when I Check Out but this didn't happen. NO t.v An My Refrigerator was GROSS WAS TOLD OWNER WOULD RETURN MY call This Didn't Happen Very Very Unhappy Stay
Bad Stay Staff Unhelpful
Stayed in March 2023
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Reviewed: March 4, 2023
Smith
United States of America3 Reviews6.0“it was nice , tv didn’t work I seen two roaches”- • Couple
- • Standard Double Room with Roll-In Shower - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
the people upstairs were nosy stomping all night
Stayed in March 2023
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Reviewed: February 26, 2023
Tryston
United States of America2 Reviews4.0Disappointing- • Leisure trip
- • Couple
- • Standard Double Room with Sofa - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
I didn’t like the constant noise of the place, the room service was every 2 weeks as well
I like the location and staff that’s about it
Stayed in February 2023
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Reviewed: January 18, 2023
Meshahraimanuel
United States of America5 Reviews6.0“Just need more time to further evaluate.”- • Business trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The customer service
It had what I needed.
Stayed in January 2023
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Reviewed: December 5, 2022
Steward
United States of America7 Reviews4.0“horrible”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The hallway smelled like weed. The elevator was dirty and had stains all over the wall. The bathroom in the lobby is always locked trash all over the parking lot.
nothing
Stayed in December 2022
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Reviewed: October 8, 2022
Debra
United States of America32 Reviews3.0Poor- • Business trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room smelled like cigarette smoke. It gave me a head ache
No I tried to contact the property to let them know my change plans that changed. Could not contact them so I went through the agency that I booked them through to let them know that I would be there on Saturday and not Friday. They still charged me for that Friday and cancel my appointment for this Saturday. And did not refund my money. Bad business I do not recommend this property for anyone that's looking for a decent place to stay pthing
Stayed in September 2022
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Reviewed: September 18, 2022
Rosa
United States of America1 review4.0“The elevator need to be working had knee surgery had to climb up to the third floor to the staircase”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The elevator need to be working had knee surgery had to climb up to the third floor to the staircase that wasn’t nice my knee is swollen
Stayed in September 2022
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Reviewed: August 16, 2022
Timothy
United States of America5 Reviews4.0Disappointing- • Business trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Worked The room had a smell. Most of the lights didn't work. The stove ventilation fan didn't work.
They had a bed
Stayed in August 2022
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Reviewed: May 19, 2022
Isaiah
United States of America2 Reviews1 helpful vote3.0Poor- • Business trip
- • Solo traveler
- • Standard Double Room with Sofa and Tub - Disability Access/Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
smell was awful and the roaches were even worse. booked a week and left two days in to stay somewhere else
Stayed in May 2022
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Reviewed: May 2, 2022
Smith
United States of America9 Reviews3.0Poor- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The smell was horrible, the beds were uncomfortable, the toilet was clogged.the price was way to high
Nothing
Stayed in May 2022
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Reviewed: February 7, 2022
Smith
United States of America9 Reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The Is constant smell of marijuana and urine. The bed was the most uncomfortable bed I've ever been in sitting sitting on a metal frame that made all kinds of noise with every move I made absolute worst 2 nights of sleep I've ever had
Stayed in February 2022
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Reviewed: August 30, 2021
Julie
United States of America1 review4.0“The price is good, but you get what you pay for.”- • Business trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 12 nights
The luggage carts are falling apart. The rooms have rusted refrigerators. I am currently in a room that has no garbage pail, no ice trays, hooks sticking out on the walls, filthy blinds, disintegrating faucets, and paint on the floors. I have been here a month, going home on weekends and returning on Sunday night. Every room is an adventure. I try to get the same room, but that does not always happen. The hallways reek of marijuana.
The only thing going for this place is the exceptional staff. Every one of them is willing to help- especially Ivanna. The staff does the best they can with what they have, which is not much.
Stayed in August 2021
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Reviewed: August 23, 2021
Bridget
United States of America3 Reviews3.0Poor- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The AC didn’t work, it had a smell to it no ice trays covers weren’t clean and want a refund back
Nothing
Stayed in August 2021
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Reviewed: August 16, 2021
Stephan
United States of America1 review6.0“Very basic lodging.”- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Arrived at WoodSprings and had to use the bathroom but front desk clerk refused my plea to pee. Ridiculous.
Location
Stayed in August 2021
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Reviewed: August 2, 2021
Kondratowicz
United States of America4 Reviews5.0“A little rough”- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Check in was held off for an hour and a half because morning staff did not clean bedding. Wet carpet, low water pressure, mildew, and cockroaches.
Good kitchen ammenities and refrigerator.
Stayed in August 2021
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Reviewed: August 2, 2021
Bb
United States of America1 review2 helpful votes4.0“You Get What You Pay For”- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Made clear to me by staff/manager this was not a hotel- it was extended stay. Had to argue to get a third towel for the third person in room. No housekeeping for room/towel exchange except every 2 weeks. Must wash towels at laundry mat between. Smoking outside only but most did right at door. Or Vaped inside including in the elevator. LOTS of permanent residents. Room was outdated, dark (not at all bright like the website photos) and patched holes in wall where pictures once were. It had more of a cot for a bed frame, fridge was stained/ dirty on top, kitchen unfurnished (did not know before I went so I had to purchase while there- no pots, pans, dishes), microwave plate was not correct plate and jumped the track every time. If you just need somewhere to lay your head at night or you need somewhere cheap until a more permanent solution- this may be it. Otherwise ignore the word “hotel” in the name.
Convenience to 295, shopping, UNF Housekeeping staff friendly always smiling. Could not hear outside noise.
Stayed in July 2021
