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Reviews of Extended Stay America Select Suites - Louisville - South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6310 Commerce Park Court, Fairdale, 40118, United States of America

#1 of 1 hotels in Fairdale

Guests' Choice

Review Score

Based on 173 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.2

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.6

  • Free WiFi

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    5.0
    You get what you pay for
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not a cozy atmosphere. There had not been a comforter just sheets. The bed did not have a fitted sheet. No complementary shampoo. The wifi was not free. There was a request for payment of services after signing in.

    It had a full-size fridge. A tv with great service.

    Stayed in April 2024

  • Reviewed: July 9, 2023

    6.0
    Clean facility, friendly staff, but very skimpy on the necessities!
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee pot in room or on site. Had to go buy coffee pot and supplies. Only 3 pillows on bed. Had to go buy pillows. Only a sheet and a cover on the bed was the same thickness as a sheet. Had to go buy a quilt. As far as linens you get exactly 2 towels and 2 washclothes. According to the sign at the front desk if you needed more, you had to pay extra. Would have been cheaper to stay somewhere else. Also it is a non-smoking facility, but was very “herbal” smelling inside.

    Quiet area. Front desk staff very helpful!

    Stayed in July 2023

  • Reviewed: May 6, 2023

    5.0
    needs housemen needa cleaning crew needs to be more strict on the property and the rudeness
    • Leisure trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    dirtiness lack of working for a company needs potential also the guy manager was rude as hell don't care about the property just cares about the money and people paying, when a person like thatt lacks the meaning of careless the employees well act the same way . the lady manager sems to really care for the property and they dont have housemen's cleaning the property management is rude ask just like the owner the lady's there have more respect and care for the please needs some strict rules and new supplies to cleaning and items for the rooms like towels hygiene etc.

    nice staff for the most part of the stay the ladys or nice some or just work and can care less but i wouldnt mind taken the spot of cleaning the building and maintaining the cleanig ness . fyi i was the one that cleaned up the batthroom and the front lobby area. your welcome

    Stayed in May 2023

  • Reviewed: April 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2023

  • Reviewed: December 18, 2022

    6.0
    BullCrap
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't tell me until I arrived and spoke to get twice coming in and out the office that I had to pay with a card so they made me walk all the way to the nearest Walmart to put money on my card n walk back then pay on to of that she couldn't find my reservation for like twenty min making me wait n be out in the cold it was not right at all..

    Very clean convenient with full kitchen..

    Stayed in December 2022

  • Reviewed: September 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    front desk is not staffed over night. was locked out of my room for 2 hours and on hold with customer service for 45 mins until k was able to get access to the hotel.

    Stayed in September 2022

  • Reviewed: August 10, 2022

    7.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived around 7:30 pm after day of touring, only to be told the elevator is broken and your room is on the 3rd floor. Not the best news for a 63 and 70 year old. What was worst was the security door at the end of the building which was designed to allow a key entrance also was not working. So could only be used to exit.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    6.0
    Didn’t even stay the second night I was very uncomfortable
    • Business trip
    • Couple
    • Queen Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Doors being left propped open

    the location was okay

    Stayed in August 2022

  • Reviewed: April 17, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price rooms towels cleanliness laundry plumbing you name it and it was a mess

    Didn't really like it and no I actually gave it a chance but no won't go back

    Stayed in March 2022

  • Reviewed: January 25, 2022

    7.0
    Good
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    1st room we got was dirty the bed and floors were full of dog hair. They did change our room but thought they would of gave us a discount for next day but did not

    The bed was comfortable and the staff was friendly

    Stayed in January 2022

  • Reviewed: January 15, 2022

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1st room was dirty, they changed my room immediately 2nd room toliet issue quickly fixed Now staying a week Nice room, comfortable bed Overall a decent hotel

    Stayed in January 2022

  • Reviewed: December 13, 2021

    6.0
    Good for the price
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The people next to was letting their kids scream and kick the wall starting at 7am. Right when we were putting our coats on to leave and check out, the lady from the front desk started knocking on our door at exactly 11:00am with clip board in hand to see if we were ready to leave, and if not, was going to charge us $25. I've stayed at countless hotels in my life, and this was the 1st time I've EVER experienced anything like that. I thought that was absolutely ridiculous.

    The price was great and close to the highway.

    Stayed in December 2021

  • Reviewed: October 14, 2021

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is no breakfast and no ice machines

    Stayed in October 2021

  • Reviewed: September 23, 2021

    5.0
    I was not pleased with the price I paid for the upkeep was not the quality I expected.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our first room had mold all over the HVAC unit. It was nasty. I alerted the front desk that someone spilled a shake in the elevator. Someone jumped up immediately and went and mopped it. It was just smeared around the elevator and it was really hot so the elevator was sticky and smelled.like spoiled milk.

    The gentleman that checked us in and helped us check in was helpful and kind.

    Stayed in August 2021

  • Reviewed: August 16, 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    Elevator stinks used COVID as an excuse for not giving fresh towels or cleaning

    Roma are cheap and short distance from work

    Stayed in August 2021

  • Reviewed: July 25, 2021

    5.0
    1st & last time staying here.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Only gives 2 face towels & drying towels during stay (have to pay for extra). No coffee maker, iron/ironing board, staff is at front desk for limited time (7 am to 3 pm) There was no TV remote control in room, had to call for one to be brought to room. Elevator was dirty/smelly.

    Nice bed. Room was clean.

    Stayed in July 2021

  • Reviewed: June 29, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    My room was in the third floor and it smells like Cigarettes smoke through out even my clothes smells like cigarette. The bathtub drain was plugged, the water wasn't draining at all and horrible towels. The room was clean but the smells of cigarette 🚬 and bed was comfortable.

    Stayed in June 2021

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I would've liked a few more pillows and towels, and breakfast, but everything else was just fine.

    The staff was courteous, friendly, helpful, and professional. The room was very spacious and the bed was comfortable. I would've liked a couple more pillows and towels, but everything else was great. A great value for a last minute decision to get a hotel for the night, instead of trying to travel home to Clarksville TN when I was tired. I was able to get the much needed rest and I made it home safely the next morning.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    1.0
    Very Poor
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was dirty checking in was okay because the front lady was nice but the place has roaches checking out experience was horrible

    Stayed in April 2024

  • Reviewed: April 9, 2024

    1.0
    N/A
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not stay on property

    Stayed in March 2024

  • Reviewed: April 4, 2024

    10
    Very excellent great staff
    • Business trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Just the Wi-Fi

    The staff is extra friendly. They make this hotel safe and there are many friendly people at this hotel. They have a kitchen in the room, which is excellent for your stay.

    Stayed in April 2024

  • Reviewed: February 19, 2024

    10
    Good
    • Business trip
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Yes

    Ok

    Stayed in February 2024

  • Reviewed: January 6, 2024

    3.0
    Go somewhere else
    • Solo traveler
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All the Gnats in the room and they told me to go to dollar general to buy fly traps. A tonight 1-5-24 I killed a damn roach. I wasn’t expecting this spending 408 a week to stay here.

    Close to work

    Stayed in December 2023

  • Reviewed: November 18, 2023

    1.0
    Motel Hell
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Blood stains on the mattress, hair everywhere. Will never stay at an extended stay again

    Got a refund. Roxanne working the desk was nice

    Stayed in September 2023

Showing 1 - 25

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