1410 South Loop 289, Lubbock, TX 79412-4107, United States of America
#64 of 68 hotels in Lubbock
Guests' ChoiceBased on 118 hotel reviews
4.9Cleanliness
5.9
Comfort
5.8
Location
6.6
Facilities
5.8
Staff
6.7
Value for money
5.9
Free WiFi
2.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 3, 2023
Ginger
United States of Americano toilet paper I ask several times
security
Stayed in February 2023
Reviewed: January 25, 2023
Vanessa
United States of AmericaThe room was super dirty. Piles of dirt in the corners, boogers on the wall, nasty shower and a cockroach in the kitchen. The staff were wonderful but the place I clearly understaffed.
The staff were very kind.
Stayed in January 2023
Reviewed: October 31, 2022
Kaylenn
United States of AmericaThe facilities were worn down and old. The bed sheets smelled clean but had cigarette burns and stains all over them. No coffee pot.
The cost of the room. The Suze of the room was great. The refrigerator and microwave worked great. The shower was good and hot.
Stayed in October 2022
Reviewed: October 31, 2022
Winkler
United States of AmericaThe room we asked for was no smoking all you could smell in that hotel was smoke
The staff was amazing
Stayed in October 2022
Reviewed: September 15, 2022
Nora
United States of AmericaCLEANESS
LOCATION
Stayed in August 2022
Reviewed: September 12, 2022
Timothy
United States of Americano vending machines
great parking
Stayed in September 2022
Reviewed: July 29, 2022
Humberto
United States of AmericaNo ice at all in the water couldn’t deal with it
No ice was available the water stinks and taste terrible
Stayed in July 2022
Reviewed: April 6, 2022
Gonzalez
United States of AmericaThe room was a little hot and the AC took a little while to cool down the room
The location was great not far from where we had to be
Stayed in February 2022
Reviewed: March 22, 2022
Shaquille
United States of AmericaNon smoking room smelled of heavy smoke.
Friendly customer service
Stayed in March 2022
Reviewed: September 13, 2021
Daniel
United States of AmericaThe hotel was run down. Although the entire hallway I was on was non smoking, that was all you could smell. The room was kind of clean, but there were dead smashed bugs on the wall and I noticed that the smoke detector had been tampered with by cramming toilet tissue in it. I did not feel safe at the hotel at all.
It was a place to sleep, but for the price and condition of the hotel it was a complete and utter disappointment
Stayed in September 2021
Reviewed: August 12, 2021
Jessie
United States of AmericaThe bathroom (bathtub had hair all inside)
The front desk clerk was amazing!!!!
Stayed in August 2021
Reviewed: April 20, 2024
James
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 20, 2023
Yvonne
United States of AmericaIt was dirty in the corners of the room and on the floor. The electrical outlet in the bathroom did not work. The room by the elevator we could hear up and down all night. I did request bottom floor. Our room was facing the loop 289 and traffic all night. Just not a pleasant stay. If we kept the air on all night long it did help.
No breakfast on this location
Stayed in November 2023
Reviewed: August 1, 2023
Allen
United States of AmericaGetting woken up two times like my reservation was for a night so I’m staying a night you don’t have to ask me that at 930 am I’m sleeping bitch. And then another knock at 1020 yes I know check outs at 11 I don’t have tism
It was quiet
Stayed in July 2023
Reviewed: May 9, 2023
Brandi
United States of AmericaThe toilet paper was very scratchy and the bathroom could've used more cleaning. Also, a half drank Dr. Pepper was in the refrigerator.
I loved the fact that we had a kitchen we could've used...if we had more time. The bed was simple, but very comfortable. The air conditioner was already on when we arrived and the room was a comfortable temperature.
Stayed in May 2023
Reviewed: March 18, 2023
Linda
United States of Americabeds were a poor excuse. more like a fold out bed
location was good
Stayed in March 2023
Reviewed: November 10, 2022
Meah
United States of Americaold
Stayed in October 2022
Reviewed: October 24, 2022
Raquelccamacho
United States of AmericaTook my money
Absolutely nothing
Stayed in October 2022
Reviewed: September 22, 2022
Scott
United States of AmericaThe staff was really nice.
Stayed in September 2022
Reviewed: September 21, 2022
Ada
United States of AmericaWell to begin the night shift lady was a complete and total horrendous vile puppet of human she treated me so disrespectfully and violate that I will never stay there again I will encourage my friends not to stay as well because people like that are contagious and it's bad for the society she made the entire place horrendous
Shower was great
Stayed in September 2022
Reviewed: September 17, 2022
Curry
United States of AmericaLocation were our room was
Employees were very professional and helpful
Stayed in August 2022
Reviewed: September 12, 2022
Michelle
United States of AmericaNothing I didn’t even stay there went to a different motel it was so dirty not safe and the bed was only full bed not two like we had ask for I don’t recommend this place to anyone
Stayed in September 2022
Reviewed: September 12, 2022
Stefan
United States of AmericaThere was no coffee or anything available in the morning.
The rooms were clean and affordable and inside.
Stayed in September 2022
Reviewed: September 6, 2022
Dee
United States of AmericaOne staff was very disrespectful. She would confront guests infront of other guests. If you upset her in anyway she would nitpick and harass you for any lil thing she didn’t like. She had a problem with my son and said he dressed thuggish so she didn’t want him on property. Then she called me a liar on several occasions. The maintenance man is not honest at all. I went out to run errands and came back an hr and a half later and this lady tells me they have to inspect my room and then they threw a fit over me having my friend in room while I was out to watch my dog. Then said I had to move out the next day by 11 am. So the next day I was asked about the maintenance man talkin to me about fire alarm twice when he had never been in my room since I moved in. But they will be hateful if you don’t follow rules and such but when it comes to staff setting the example they fall short horribly. They are definitely in need of some major help over there and fire the rude worker and let that maintenance worker go. He can’t do a sufficient job at all especially when he is going around lying on people. Also before y’all call the police on people y’all need to be adults and tell people that y’all don’t want them there anymore. Not just call the police. I was in the restroom early one morning and my friend stopped by to pick up some clothes I got for him and since I was using the restroom I could not answer but I asked him to wait and then the lady who was working the office started yelling at my guest saying that he couldn’t loiter in the hallways. When my friend was trying to explain what was happening this lady demanded that he get off property. After my friend left property no one said nothing to me. When I was getting ready to go downstairs to pay rent and smoke a cig there was a knock at the door. So I answered it and there were 3-4 police officers at my door telling me that I had to move out and that I was criminally trespassed from property. Do not rent!
Well the only thing I liked was the quietness at night. I also liked the locked doors especially at night
Stayed in August 2022
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