Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Texas hotel reviews
  4. Lubbock hotel reviews
  5. Reviews of Extended Stay America Select Suites - Lubbock - South

Reviews of Extended Stay America Select Suites - Lubbock - South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1410 South Loop 289, Lubbock, TX 79412-4107, United States of America

#64 of 68 hotels in Lubbock

Guests' Choice

Review Score

Based on 118 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.8

  • Location

    6.6

  • Facilities

    5.8

  • Staff

    6.7

  • Value for money

    5.9

  • Free WiFi

    2.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no toilet paper I ask several times

    security

    Stayed in February 2023

  • Reviewed: January 25, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was super dirty. Piles of dirt in the corners, boogers on the wall, nasty shower and a cockroach in the kitchen. The staff were wonderful but the place I clearly understaffed.

    The staff were very kind.

    Stayed in January 2023

  • Reviewed: October 31, 2022

    5.0
    You get what you pay for.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities were worn down and old. The bed sheets smelled clean but had cigarette burns and stains all over them. No coffee pot.

    The cost of the room. The Suze of the room was great. The refrigerator and microwave worked great. The shower was good and hot.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    6.0
    Pleasant
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room we asked for was no smoking all you could smell in that hotel was smoke

    The staff was amazing

    Stayed in October 2022

  • Reviewed: September 15, 2022

    5.0
    GOOD PRICE NOT GOOD QUALITY
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    CLEANESS

    LOCATION

    Stayed in August 2022

  • Reviewed: September 12, 2022

    4.0
    great place to stay but something’s could be better
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no vending machines

    great parking

    Stayed in September 2022

  • Reviewed: July 29, 2022

    4.0
    Not the best but OK
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice at all in the water couldn’t deal with it

    No ice was available the water stinks and taste terrible

    Stayed in July 2022

  • Reviewed: April 6, 2022

    5.0
    My stay
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little hot and the AC took a little while to cool down the room

    The location was great not far from where we had to be

    Stayed in February 2022

  • Reviewed: March 22, 2022

    4.0
    Customer service was great, however, it did not offset the heavy smoke smell of the room.
    • Business trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Non smoking room smelled of heavy smoke.

    Friendly customer service

    Stayed in March 2022

  • Reviewed: September 13, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was run down. Although the entire hallway I was on was non smoking, that was all you could smell. The room was kind of clean, but there were dead smashed bugs on the wall and I noticed that the smoke detector had been tampered with by cramming toilet tissue in it. I did not feel safe at the hotel at all.

    It was a place to sleep, but for the price and condition of the hotel it was a complete and utter disappointment

    Stayed in September 2021

  • Reviewed: August 12, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom (bathtub had hair all inside)

    The front desk clerk was amazing!!!!

    Stayed in August 2021

  • Reviewed: April 20, 2024

    1.0
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 20, 2023

    3.0
    Won't stay again. The room at midnight when we checked in spelt like food. Which I understand !
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    It was dirty in the corners of the room and on the floor. The electrical outlet in the bathroom did not work. The room by the elevator we could hear up and down all night. I did request bottom floor. Our room was facing the loop 289 and traffic all night. Just not a pleasant stay. If we kept the air on all night long it did help.

    No breakfast on this location

    Stayed in November 2023

  • Reviewed: August 1, 2023

    1.0
    It was nice other than getting woken up the first time I wasn’t asleep the second time they knocked
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Getting woken up two times like my reservation was for a night so I’m staying a night you don’t have to ask me that at 930 am I’m sleeping bitch. And then another knock at 1020 yes I know check outs at 11 I don’t have tism

    It was quiet

    Stayed in July 2023

  • Reviewed: May 9, 2023

    9.0
    Simple and efficient
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet paper was very scratchy and the bathroom could've used more cleaning. Also, a half drank Dr. Pepper was in the refrigerator.

    I loved the fact that we had a kitchen we could've used...if we had more time. The bed was simple, but very comfortable. The air conditioner was already on when we arrived and the room was a comfortable temperature.

    Stayed in May 2023

  • Reviewed: March 18, 2023

    3.0
    everything wasn’t clean. only two towels for three people
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    beds were a poor excuse. more like a fold out bed

    location was good

    Stayed in March 2023

  • Reviewed: November 10, 2022

    1.0
    over booked
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    old

    Stayed in October 2022

  • Reviewed: October 24, 2022

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Took my money

    Absolutely nothing

    Stayed in October 2022

  • Reviewed: September 22, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was really nice.

    Stayed in September 2022

  • Reviewed: September 21, 2022

    3.0
    Horrendous nightstaff
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Well to begin the night shift lady was a complete and total horrendous vile puppet of human she treated me so disrespectfully and violate that I will never stay there again I will encourage my friends not to stay as well because people like that are contagious and it's bad for the society she made the entire place horrendous

    Shower was great

    Stayed in September 2022

  • Reviewed: September 17, 2022

    7.0
    I enjoyed my stay
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Location were our room was

    Employees were very professional and helpful

    Stayed in August 2022

  • Reviewed: September 12, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing I didn’t even stay there went to a different motel it was so dirty not safe and the bed was only full bed not two like we had ask for I don’t recommend this place to anyone

    Stayed in September 2022

  • Reviewed: September 12, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no coffee or anything available in the morning.

    The rooms were clean and affordable and inside.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    1.0
    This place needs new staff who aren’t cop calling pussys
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One staff was very disrespectful. She would confront guests infront of other guests. If you upset her in anyway she would nitpick and harass you for any lil thing she didn’t like. She had a problem with my son and said he dressed thuggish so she didn’t want him on property. Then she called me a liar on several occasions. The maintenance man is not honest at all. I went out to run errands and came back an hr and a half later and this lady tells me they have to inspect my room and then they threw a fit over me having my friend in room while I was out to watch my dog. Then said I had to move out the next day by 11 am. So the next day I was asked about the maintenance man talkin to me about fire alarm twice when he had never been in my room since I moved in. But they will be hateful if you don’t follow rules and such but when it comes to staff setting the example they fall short horribly. They are definitely in need of some major help over there and fire the rude worker and let that maintenance worker go. He can’t do a sufficient job at all especially when he is going around lying on people. Also before y’all call the police on people y’all need to be adults and tell people that y’all don’t want them there anymore. Not just call the police. I was in the restroom early one morning and my friend stopped by to pick up some clothes I got for him and since I was using the restroom I could not answer but I asked him to wait and then the lady who was working the office started yelling at my guest saying that he couldn’t loiter in the hallways. When my friend was trying to explain what was happening this lady demanded that he get off property. After my friend left property no one said nothing to me. When I was getting ready to go downstairs to pay rent and smoke a cig there was a knock at the door. So I answered it and there were 3-4 police officers at my door telling me that I had to move out and that I was criminally trespassed from property. Do not rent!

    Well the only thing I liked was the quietness at night. I also liked the locked doors especially at night

    Stayed in August 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: