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Reviews of WoodSpring Suites Merrillville

1500 83rd Avenue, Merrillville, IN 46410, United States of America

#10 of 23 hotels in Merrillville

Guests' Choice

Review Score

Based on 184 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 - 25

  • Reviewed: May 9, 2024

    8.0
    Quick and fine for the price
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Smelled like dogs in the elevator

    I don't think there was a breakfast offered.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    N/A
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    n/a

    Stayed in April 2024

  • Reviewed: March 14, 2024

    7.0
    I’d only stay again if there was nothing else available, staff was nice and friendly.
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls are paper thin , we had to be moved after the first night the neighbors must’ve had a party that lasted till after 2 am, no enforced rules on smoking of any kind, the smell of marijuana was throughout the building and it showed from the likes of the guest.

    Location, close to stores and businesses.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pets owners on the same floor as no pet owners, barking late in the mornings. Kids running over your head n kicking the walls at night. Holes in the doors, frame need to be dust under mattress. Someone beating on ur door complaining ur in their room.Only one set of towels for two people 1/2roll of tissue. No chairs to set n eat should be at least two chairs.Having to pay for cooking utensils.

    The front desk staff was friendly. Responds to your calls in a timely manner.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    I got my $60 worth and nothing more
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The check in process was ridiculous. There was no one working the front desk and we had to wait for home for like 10 minutes to come down from his room lol and while waiting the “maintenance man “ was just standing around up front looking at us weird. then there is no ice machine and the vending machines didn’t work. Pretty much you guys need to focus more on the customer it’s not an apartment complex it’s a hotel you want ppl to stay at it should be inviting and welcoming and it’s far from that

    Cheap and clean

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Fair Stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No available morning coffee.😔 Elevator was very dirty, 😔

    Room was clean and roomy. Front desk staff very friendly

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 pillows on the bed

    Stayed in November 2023

  • Reviewed: September 26, 2023

    8.0
    The room was neat and the bathroom was cleaner then the other hotels around that I've been in in tha
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sink in the bathroom was clogged up it went down real slow and then at the bottom of the toilet was urine, which means someone didn't clean up the room as well as they should have.

    Like how neat the place was and that they allow me to check in early without charging me an extra fee.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    6.0
    The roo was not clean
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean and barking dog

    Nice convenient

    Stayed in August 2023

  • Reviewed: August 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One room had no towels and the office was not open to get any. The other room had zero toilet paper and the office was not open to get any

    Very safe. Also when I walked to the counter to check in the hostess immediately had our paperwork ready and checked in within three minutes.

    Stayed in August 2023

  • Reviewed: June 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cop parked out front. Key access from front desk to rooms? Why? Broken, as in literally flopping around faucet in bathroom. Floor was dirty. Clock didn't work, usb didn't work. Noisy, people up and loud at 3am, in hall and room above us and outside. Would be nice if they did some maintenance. Sliver of soap provided.

    Bed was comfortable. AC worked.

    Stayed in June 2023

  • Reviewed: April 3, 2023

    7.0
    this used to be our favorite hotel, but we will not be returning
    • Leisure trip
    • Couple
    • Standard Queen Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we asked for a late checkout upon check in, but when 10am came, someone kept knocking on our door saying make sure we were out by 11… an entire hour of “reminders” even though we were ok’d on check in to leave at noon. we did tell the person who kept knocking, that we were ok’d at check in to leave at noon, she said no, you need to leave by 11

    this has been our favorite hotel until this visit. the check in staff were nice

    Stayed in March 2023

  • Reviewed: March 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did ask for a sofa bed and didn't get it. Other than that, it was okay.

    Availability and prices were affordable.

    Stayed in March 2023

  • Reviewed: February 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No pillow cases and no batteries in television remote.

    Convenient new location.

    Stayed in February 2023

  • Reviewed: January 28, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sheets didn't appear to be clean. There was hair as soon as I pulled the sheets down. I stay here all the time for work, and this isn't typically an issue. The room needed to be touched up with paint. It just seemed like maybe someone had stayed in the room for a while.

    The location, it is quiet, the price is good.

    Stayed in January 2023

  • Reviewed: October 31, 2022

    7.0
    just a stopover
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    little more expensive

    location

    Stayed in October 2022

  • Reviewed: October 30, 2022

    8.0
    Fine
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no electric iron in room

    accessible

    Stayed in October 2022

  • Reviewed: October 19, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't have towels in my room. 2 wash cloths and the one for the floor. Whoever cleaned the room and stocked I feel just left it how it was after the previous guest's stay. I say this because of having no towels, the shampoo bottle was half used. I stay here weekly and have just noticed this in the past couple of weeks..bc my last stay there were no towels or wash cloths at all.

    Staff is always friendly, excellent rate. The young lady (I should know her name) at the front desk knew my name, she reserved me a room for my upcoming stay for the weekend. The room is spacious and the hotel is overall peaceful and quiet. It is conveniently located and lots of restaurants and stores nearby.

    Stayed in October 2022

  • Reviewed: September 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    STAFF SAID NOTHING ABOUT BREAKFAST.

    Stayed in September 2022

  • Reviewed: September 9, 2022

    7.0
    I was disappointed to say the very least!
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 26 nights
    • Submitted from a mobile device

    I moved in and filled the fridge/freezer for the week. Freezer melted all my prepped lunches and dinners. The guy at desk brought me a new fridge but I had to clean out the old one first. I lost most of my nutrition for the first week. I asked what could be done to make up for this and was told I would be “comped” a night’s stay. Big deal!! Never got that! Then I came back at 10 o’clock at night from a weekend away to a flood in my bathroom- . I had to move all my things to a new room. The key did not work next day to the new room!! AGAIN-NO COMPENSATION!! There was 3 of us in separate rooms staying 5 wks. Just expected more!! Also reported door lock not working day 1-never fixed!! I said we didn’t feel safe. People propping open door all hours of nite! I don’t think I was expecting too much, do you?

    There was no breakfast. Coffee started later than anyone could take advantage of before work at 7am. Our nurse travel web site said good things but not my experience.

    Stayed in August 2022

  • Reviewed: September 4, 2022

    8.0
    I’d definitely stay here again
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was close to everything

    Stayed in September 2022

  • Reviewed: July 15, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is great, conveniently located

    Stayed in July 2022

  • Reviewed: May 17, 2022

    7.0
    Very nice place I will stay here again
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    It’s almost impossible to get housekeeping if you work the night shift

    I love the kitchen

    Stayed in May 2022

  • Reviewed: May 9, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish it had at least a grab and go breakfast

    Location is great. Conveniently located off of the interstate. Lots of restaurants and shopping located within just minutes of the hotel. Clean and quiet

    Stayed in April 2022

Showing 1 - 25

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