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  5. Reviews of WoodSpring Suites Naples

Reviews of WoodSpring Suites Naples This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3786 White Lake Boulevard, Naples, FL 34117, United States of America

#46 of 48 hotels in Naples

Guests' Choice

Review Score

Based on 233 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    6.8

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Cleaning staff constantly partially blocking hallway

    Full kitchen, price, location

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee was readily availabe at an early hour...

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    It was fine for what we needed.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    No breakfast.

    The cleanliness. The water was hot.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights

    Soda Machine, Elevator and back door was in need of repair and didn't work.

    Never had breakfast

    Stayed in February 2024

  • Reviewed: August 16, 2023

    7.0
    Other than the ac not working properly, it was a great place!
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ac in the room did NOT work very well. It was hot the entire time, never cooled down.

    Very clean, staff was beyond helpful & polite

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Get help that speaks English
    • Business trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rude maid, doesn’t speak English after locking me out of my room. Forgot to wipe down countertop.

    Stayed in August 2023

  • Reviewed: May 20, 2023

    8.0
    Working man's hotel
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator operational Room door know was broken and we couldn't get out. Phone was not working. Finally called from my phone after wading through all the booking sites and a different hotel location.

    Jennifer was excellent. She was helpful, accommodating and took care of us. Our room was under construction, but Jennifer quickly found us other rooms. She apologized profusely. She was clearly mortified about the situation.

    Stayed in May 2023

  • Reviewed: April 10, 2023

    7.0
    Comfortable and clean rooms
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rate price is too high

    clean and new building

    Stayed in April 2023

  • Reviewed: April 5, 2023

    6.0
    I have nothing bad to say about the staff that work there. They were all pleasant but the room itself was just… eh. Prob
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Definitely not worth the amount of money we paid. The walls were very thin (could hear literally everything), bed was on a metal cot and was uncomfortable, and it was an up charge to have it cleaned even just once for an eight night stay. This room would be more ok for a business trip but definitely not as a family or couples trip.

    The staff were really nice and helpful and I liked having a full size fridge in the room.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Very disappointing but it was a place to stay in a convenient spot
    • Leisure trip
    • Solo traveler
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Lots of hairs in shower had to wipe out whole shower before I could use it. No cooking utensils like most extended stays. Not even paper towels or dish towels. The sink in kitchen area had a cupboard over it so you couldn’t really use it, Tap was difficult to adjust. They don’t even provide hand towels or Kleenex. I had to use a bath mat for a hand towel! Definitely not good value for the money. TV had awful channels, ok if you like sports or news otherwise nothing. I was very disappointed as I stayed in an extended stay in California and it had everything, plates, mugs, towels, saucepans, dish soap, paper towels and I was expecting the same thing and looking forward to cooking my meals. The worst thing about the property is the noise. For some reason the sounds echo down the corridor. Dogs barking, babies crying, doors slamming, and people yelling. Car park not big enough for property so everyone parking on grass and in all sorts of places. Had to park in the “15” min stay spots cos nowhere to park.

    Good location. nice big fridge. Walk in shower. Staff were fantastic

    Stayed in March 2023

  • Reviewed: January 23, 2023

    8.0
    nice location and everything look clean
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    room odor not good; mattress was uncomfortable, no good blanket

    great location

    Stayed in January 2023

  • Reviewed: December 13, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was dangerous for a single woman. No parking near check in and had to park really far from hotel by a bunch of work vans. Did not feel safe. No cameras and poor lighting out there. Not very many TV stations. Bedding not very warm.

    Had a kitchen and a bed. There were many plugs and most had USB outlets. Spacious room.

    Stayed in December 2022

  • Reviewed: August 31, 2022

    7.0
    Good
    • Business trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    restrooms not very clean

    appearance

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Great value and location for the money! Plus a very clean facility!
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the portable shower head in the handicapped accessible room leaked and shot water all over the bathroom. it was a disaster but not the fault of the staff on duty. the night desk attendant was extremely accommodating and brought extra towels so I could dry the bathroom. no exaggeration: the water was EVERYWHERE. But hey, in the grand scheme of things was it really that big of a deal? No especially when I compare it to what the people of Ukraine are going through. we survived, it was only water but management needs to get on top of that. it’s bad. I also know that they’re aware of that because the night attendant even said that this has been a problem in that room. So management knows about this they just haven’t done anything about it yet at least I’m assuming that is the case

    cost, cleanliness and location

    Stayed in August 2022

  • Reviewed: July 25, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    but i don’t recomend this hoyel if u traveling with ur Family.

    Front Desk was Great!

    Stayed in July 2022

  • Reviewed: July 4, 2022

    7.0
    Just Good enough
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the front desk welcoming…not even a “please” when asking for credit card or other things…

    location and cost

    Stayed in July 2022

  • Reviewed: May 2, 2022

    8.0
    I was not please upon arrival but after a couple of days, I grew to enjoy this stay.
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The lack of items. Hairdryer, coffee maker, extra towels, these were provided upon request.

    The roomwas clean. We didn't ask for a disabled room but ended up in one.

    Stayed in April 2022

  • Reviewed: May 2, 2022

    7.0
    Felt like I was staying in a dorm room
    • Leisure trip
    • Solo traveler
    • Queen Room with Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I felt like I was staying in a dorm room. there were two locks on the door which seems odd. stains all over the bathroom wall. the sink in kitchen almost came out of basin and I could here the guys tv next door through the wall

    location

    Stayed in April 2022

  • Reviewed: April 25, 2022

    8.0
    good easy clean up to date
    • Business trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    our room was a room that did not have cleaning yet by housekeeping so it was obvi an internal administration/ computer error. front desk was quick to resolve

    great location rooms have kitchen clean

    Stayed in April 2022

  • Reviewed: March 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    My only complaint was the use of a leaf blower around the parked cars. The employee was blowing the leaves and debris off the sidewalk, onto the cars that were parked next to the sidewalk. She not only cleared the sidewalk once, but continued to walk back and forth on the sidewalk, with the blower, to irritate her husband who was standing next to the door, who was talking on his phone. I understand the hotel wants to keep the area clean, but it shouldn't be at the expense of the guests' cars. I don't know what the solution is (perhaps a leaf vacuum/mulcher would work better, as it doesn't throw the debris onto the cars). I moved my car to the parking lot, away from the sidewalk, but I shouldn't have to.

    This is a nice hotel. The staff was friendly and helpful.

    Stayed in February 2022

  • Reviewed: March 18, 2022

    6.0
    Nice enough hotel to stay for the night but it’s severely overpriced.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was way too expensive for what it was.

    comfy bed

    Stayed in March 2022

  • Reviewed: February 27, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable bed

    Friendly staff

    Stayed in February 2022

  • Reviewed: February 14, 2022

    6.0
    comfortable for single night stay
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    lack of restaurant

    easy to find

    Stayed in February 2022

  • Reviewed: February 7, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Staff

    Stayed in January 2022

Showing 1 - 25

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