3786 White Lake Boulevard, Naples, FL 34117, United States of America
#46 of 48 hotels in Naples
Guests' ChoiceBased on 233 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
7.8
Facilities
6.9
Staff
8.2
Value for money
6.8
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 7, 2024
Stephen
United States of AmericaCleaning staff constantly partially blocking hallway
Full kitchen, price, location
Stayed in March 2024
Reviewed: March 22, 2024
David
United States of AmericaCoffee was readily availabe at an early hour...
Stayed in February 2024
Reviewed: February 28, 2024
Susan
United States of AmericaNo breakfast.
The cleanliness. The water was hot.
Stayed in February 2024
Reviewed: February 7, 2024
Bruce
CanadaSoda Machine, Elevator and back door was in need of repair and didn't work.
Never had breakfast
Stayed in February 2024
Reviewed: August 16, 2023
Amanda
United States of AmericaThe ac in the room did NOT work very well. It was hot the entire time, never cooled down.
Very clean, staff was beyond helpful & polite
Stayed in August 2023
Reviewed: August 10, 2023
Patricia
United States of AmericaRude maid, doesn’t speak English after locking me out of my room. Forgot to wipe down countertop.
Stayed in August 2023
Reviewed: May 20, 2023
Janet
United States of AmericaNo elevator operational Room door know was broken and we couldn't get out. Phone was not working. Finally called from my phone after wading through all the booking sites and a different hotel location.
Jennifer was excellent. She was helpful, accommodating and took care of us. Our room was under construction, but Jennifer quickly found us other rooms. She apologized profusely. She was clearly mortified about the situation.
Stayed in May 2023
Reviewed: April 10, 2023
Bruno
United States of Americathe rate price is too high
clean and new building
Stayed in April 2023
Reviewed: April 5, 2023
Rebekah
United States of AmericaDefinitely not worth the amount of money we paid. The walls were very thin (could hear literally everything), bed was on a metal cot and was uncomfortable, and it was an up charge to have it cleaned even just once for an eight night stay. This room would be more ok for a business trip but definitely not as a family or couples trip.
The staff were really nice and helpful and I liked having a full size fridge in the room.
Stayed in April 2023
Reviewed: April 3, 2023
Carol
United States of AmericaLots of hairs in shower had to wipe out whole shower before I could use it. No cooking utensils like most extended stays. Not even paper towels or dish towels. The sink in kitchen area had a cupboard over it so you couldn’t really use it, Tap was difficult to adjust. They don’t even provide hand towels or Kleenex. I had to use a bath mat for a hand towel! Definitely not good value for the money. TV had awful channels, ok if you like sports or news otherwise nothing. I was very disappointed as I stayed in an extended stay in California and it had everything, plates, mugs, towels, saucepans, dish soap, paper towels and I was expecting the same thing and looking forward to cooking my meals. The worst thing about the property is the noise. For some reason the sounds echo down the corridor. Dogs barking, babies crying, doors slamming, and people yelling. Car park not big enough for property so everyone parking on grass and in all sorts of places. Had to park in the “15” min stay spots cos nowhere to park.
Good location. nice big fridge. Walk in shower. Staff were fantastic
Stayed in March 2023
Reviewed: January 23, 2023
Benjamin
Puerto Ricoroom odor not good; mattress was uncomfortable, no good blanket
great location
Stayed in January 2023
Reviewed: December 13, 2022
Jessica
United States of AmericaParking was dangerous for a single woman. No parking near check in and had to park really far from hotel by a bunch of work vans. Did not feel safe. No cameras and poor lighting out there. Not very many TV stations. Bedding not very warm.
Had a kitchen and a bed. There were many plugs and most had USB outlets. Spacious room.
Stayed in December 2022
Reviewed: August 31, 2022
Roberto
United States of Americarestrooms not very clean
appearance
Stayed in August 2022
Reviewed: August 6, 2022
Cameron
United States of Americathe portable shower head in the handicapped accessible room leaked and shot water all over the bathroom. it was a disaster but not the fault of the staff on duty. the night desk attendant was extremely accommodating and brought extra towels so I could dry the bathroom. no exaggeration: the water was EVERYWHERE. But hey, in the grand scheme of things was it really that big of a deal? No especially when I compare it to what the people of Ukraine are going through. we survived, it was only water but management needs to get on top of that. it’s bad. I also know that they’re aware of that because the night attendant even said that this has been a problem in that room. So management knows about this they just haven’t done anything about it yet at least I’m assuming that is the case
cost, cleanliness and location
Stayed in August 2022
Reviewed: July 25, 2022
Melvin
United States of Americabut i don’t recomend this hoyel if u traveling with ur Family.
Front Desk was Great!
Stayed in July 2022
Reviewed: July 4, 2022
Luis
United States of Americathe front desk welcoming…not even a “please” when asking for credit card or other things…
location and cost
Stayed in July 2022
Reviewed: May 2, 2022
Hernandez
United States of AmericaThe lack of items. Hairdryer, coffee maker, extra towels, these were provided upon request.
The roomwas clean. We didn't ask for a disabled room but ended up in one.
Stayed in April 2022
Reviewed: May 2, 2022
Elena
United States of AmericaI felt like I was staying in a dorm room. there were two locks on the door which seems odd. stains all over the bathroom wall. the sink in kitchen almost came out of basin and I could here the guys tv next door through the wall
location
Stayed in April 2022
Reviewed: April 25, 2022
Nina
United States of Americaour room was a room that did not have cleaning yet by housekeeping so it was obvi an internal administration/ computer error. front desk was quick to resolve
great location rooms have kitchen clean
Stayed in April 2022
Reviewed: March 18, 2022
Karen
United States of AmericaMy only complaint was the use of a leaf blower around the parked cars. The employee was blowing the leaves and debris off the sidewalk, onto the cars that were parked next to the sidewalk. She not only cleared the sidewalk once, but continued to walk back and forth on the sidewalk, with the blower, to irritate her husband who was standing next to the door, who was talking on his phone. I understand the hotel wants to keep the area clean, but it shouldn't be at the expense of the guests' cars. I don't know what the solution is (perhaps a leaf vacuum/mulcher would work better, as it doesn't throw the debris onto the cars). I moved my car to the parking lot, away from the sidewalk, but I shouldn't have to.
This is a nice hotel. The staff was friendly and helpful.
Stayed in February 2022
Reviewed: March 18, 2022
Adam
United States of Americait was way too expensive for what it was.
comfy bed
Stayed in March 2022
Reviewed: February 27, 2022
Allen
United States of AmericaUncomfortable bed
Friendly staff
Stayed in February 2022
Reviewed: February 14, 2022
Laurie
United States of Americalack of restaurant
easy to find
Stayed in February 2022
Reviewed: February 7, 2022
Campbell
JamaicaStaff
Stayed in January 2022
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