Reviews of WoodSpring Suites Nashville Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
515 Metroplex Drive, Nashville, TN 37211, United States of America
#164 of 198 hotels in Nashville
Guests' ChoiceReview Score
Based on 460 hotel reviews
6.8Score breakdown
-
Cleanliness
7.3
-
Comfort
7.2
-
Location
7.4
-
Facilities
7.1
-
Staff
7.9
-
Value for money
7.2
-
Free WiFi
6.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 2, 2024
Allen
United States of America4 Reviews6.0“Decent”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bed could be more comfortable, woke up every morning with back pain, but he pillows could be more firm. The Wi-Fi needs an upgrade
I like the full size fridge, the range stove and microwave.
Stayed in April 2024
-
Reviewed: April 10, 2024
Trice
United States of America5 Reviews1 helpful vote8.0“I love the staff there's only one employee there that's rude the rest of them I love. Very clean.”- • Leisure trip
- • Group
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A lot of folks over dosing in cars smh
Stayed in March 2024
-
Reviewed: March 29, 2024
Robert
United States of America110 Reviews9 helpful votes8.0“Perfect Nashville long term stay hotel”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 12 nights
I feel like there is no caffeine in their complementary coffee. I liked that they had this non-the-less.
This hotel has great staff and the rooms are clean. This is a good long stay hotel, and I really like that they have a smoke free hotel. Lots of parking. Its easy to get to most places, by car.
Stayed in March 2024
-
Reviewed: March 27, 2024
Domingo
Peru3 Reviews1 helpful vote7.0“it was OK.”- • Leisure trip
- • Group
- • Standard Queen Room - Non-Smoking
- • Stayed 4 nights
could have been cleaner overall.
convenient location, free parking available at all times, low cost, has bare essentials but thats what i needed at a low cost.
Stayed in March 2024
-
Reviewed: March 24, 2024
Guerrero
United States of America1 review1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Standard Queen Room - Non-Smoking
- • Stayed 14 nights
- • Submitted from a mobile device
Housekeeping never came to my room, so I had to do the cleaning l. i never got a change of towels or sheets. Doors were heavy so unless you were conscious of letting it close gently, you could hear door slams through the wall.
The staff are super nice. Rooms have everything you need. Laundry on site is definitely a plus. I stayed for 2 weeks while I was on a job/apartment hunt and it was perfect for a lengthier stay.
Stayed in February 2024
-
Reviewed: March 22, 2024
Lanier
United States of America1 review7.0“Clean,”- • Business trip
- • Solo traveler
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Additional training at the time of check in
New program when checking. Check in person could not find reservations Or how to look it up. Reentry all information
Stayed in March 2024
-
Reviewed: March 21, 2024
Kayla
United States of America2 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Tub - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Blonde lady could have been easy nicer than she was
Very homie
Stayed in February 2024
-
Reviewed: March 16, 2024
Hooi
United States of America1 review7.0Good- • Leisure trip
- • Group
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Location is conveniently near the airport
Stayed in March 2024
-
Reviewed: March 11, 2024
Jéssica
United States of America2 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Strong smoke smells all over the facility. The towels and bed sheets were not clean. The bathtub was clogged.
Good location, friendly staff
Stayed in March 2024
-
Reviewed: February 29, 2024
Dixon
United States of America2 Reviews7.0“good stay”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
i didnt like all the security measures just to open the door.
i liked the room. I liked the elevator.
Stayed in February 2024
-
Reviewed: February 19, 2024
Mrsjones1119
United States of America8 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It was pretty noisy, but we also didn't realize that it was an extended stay facility when we booked our room. It wasn't bad though
It was clean and the staff was nice. There were lots of places to eat close by
Stayed in February 2024
-
Reviewed: February 8, 2024
Crystal
United States of America3 Reviews1 helpful vote6.0Pleasant- • Couple
- • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I paid for a handicap queen room and received a regular room with full size bed. There were roaches in the room upon arrival. Good thing it was just an overnight stay.
Stayed in February 2024
-
Reviewed: February 6, 2024
Tammy
United States of America8 Reviews1 helpful vote8.0Very Good- • Business trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
The steep hill you had to go up and down in the snow and ice.
Loved the kitchen
Stayed in January 2024
-
Reviewed: December 13, 2023
Rachell
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Secure, friendly staff
Stayed in December 2023
-
Reviewed: December 3, 2023
Shannon
United States of America1 review7.0Good- • Business trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The fact that the rooms only get cleaned once a week.
The staff, Polly specifically. She was very helpful.
Stayed in December 2023
-
Reviewed: November 19, 2023
Cody
United States of America1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 15 nights
- • Submitted from a mobile device
Floor was sticky and dirty. Had to be mopped twice
Refrigerator and microwave were useful
Stayed in November 2023
-
Reviewed: November 1, 2023
Hoskins
United States of America2 Reviews7.0“It's ok”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Only 2 pillows which were so soft they went completely flat, beds were pretty hard
Friendly staff, clean facility
Stayed in October 2023
-
Reviewed: October 18, 2023
Gghall
United States of America20 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The guy working the front desk clearly didn't want to be there. He didn't even want to take his headphones off to help a customer. I've never seen someone so bothered by doing their basic job functions.
The room was clean and the bed very comfortable.
Stayed in October 2023
-
Reviewed: October 12, 2023
Benjamin420
United States of America5 Reviews6.0Pleasant- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
If I need to do an extended 2 week or longer medical recovery stay for a surgical procedure I would be having in the area I was either refused or the price quality was outrageous.
Everything
Stayed in September 2023
-
Reviewed: October 9, 2023
Deneen
USA1 review8.0Very Good- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
When I first got there I didn't like the idea that someone had got hurt in the hotel
The customer service that Miss Rowena she made us very welcome in the hotel and that's what I really liked about it but she had very good hospitality
Stayed in October 2023
-
Reviewed: October 3, 2023
Erin
United States of America16 Reviews6.0“Clean, dog friendly, lack of after-hours support”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 5 nights
We were going to give this a really good review. Unfortunately, the last night the fire alarm went off after a hot shower around 8-9ish. It would not go off after fanning. Called the after hours number (anything after 7 is considered after hours) with no answer. Husband went down to use the phone that guests checking in after hours with. No answer. Finally had to call the fire department after no responses for over 30 minutes. Fire department showed up and couldn't do anything because of the front desk being closed. Finally when the fire department was about to leave b/c they couldn't do anything, the front desk person showed up. This is a bit of red flag for what could have been a real emergency and lack of response. It was obviously also super annoying that our dogs, us and any neighboring rooms had to listen to the loud alarm for almost an hour. It was a rough last night to say the least. The front desk guy did say that it happens a lot so maybe this is something that should be addressed?
The room was big and clean. The staff was mostly friendly. The facility was also very clean. We always saw them cleaning the floors and it smelled clean.
Stayed in September 2023
-
Reviewed: September 30, 2023
Tanayah
United States of America6 Reviews8.0“clean & comfy”- • Business trip
- • Solo traveler
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
they do allow pets, so please consider that if you want to avoid barking during the day & the random smell of wet dog
clean rooms and friendly staff
Stayed in September 2023
-
Reviewed: September 18, 2023
Ray
United States of America10 Reviews2 helpful votes7.0“It was ok.”- • Leisure trip
- • Solo traveler
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled musty and it was noisy.
Location to the airport.
Stayed in September 2023
-
Reviewed: July 16, 2023
Denise
United States of America4 Reviews8.0“Good would stay again”- • Leisure trip
- • Couple
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
You have to pay for clean towels
Location
Stayed in July 2023
