1207 W Expressway 83, Pharr, 78577, United States of America
#11 of 11 hotels in Pharr
Guests' ChoiceBased on 167 hotel reviews
6.1Cleanliness
6.5
Comfort
6.5
Location
7.5
Facilities
6.5
Staff
6.6
Value for money
6.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Cazares
United States of AmericaDirty
.
Stayed in May 2024
Reviewed: January 21, 2024
Manuel
United States of AmericaI stayed til Christmas Day and then left to be with family. No one was at front desk to check out so I left. The following working day I was charged an extra day. I reached out to Dorthy the “manager” I was told, but have not received any call backs. I have reached out multiple times.
Location
Stayed in December 2023
Reviewed: November 24, 2023
Trevino
United States of AmericaThe employees was the cop for towels they don't want to give me more towels they said mines were damaged they were not damaged one had little dirt on it but that's the one that goes on the floor there's dirt in the floor it pissed me off real real bad that they didn't want to give me towels and when I was staying there for a month
No breakfast
Stayed in October 2023
Reviewed: November 20, 2023
Alisha
United States of AmericaThe first few days I heard workers banging and fixing the electrical above my room. Also, I had to wipe down most of all of the surfaces in my room because they were so filthy. The window was also left open for the first night I was there and didn’t notice till the second day. And on my last nights I heard someone who stayed next door screaming and banging on the walls all night long. I was told while I was checking out that this man had epilepsy however it still inconvenienced my sleep/peace the last few days of my stay. The management was so friendly and they let me check in a few hours early so those are the good things.
Lots of parking and easy to get in and out of hotel on streets.
Stayed in November 2023
Reviewed: September 24, 2023
Dave
United States of AmericaKey cards were constantly inoperable.
Reasonable rates. Clean room.
Stayed in September 2023
Reviewed: September 23, 2023
Sanchez
United States of AmericaBed to soft
Price
Stayed in September 2023
Reviewed: August 7, 2023
Rincon
United States of AmericaNo breakfast or coffee service.
Very quite place
Stayed in August 2023
Reviewed: April 14, 2023
E
United States of Americathe room i was first assigned had flushing issues, the refrigerator nasty with lots of corrosion, the microwave with corrosion, and unsanitary to even use. The second room assigned was much better and adapted to my needs. It met ADA regulations. The downside no room service
there is nothing to like. A place without room service, no place to discard trash, clogged toilet, not the best. the only responsible is booking.com for sponsoring this type of venues. I even lost revenue and reservations were a fiasco.
Stayed in April 2023
Reviewed: February 27, 2023
Joe
United States of Americabed to small. no coffee pot in room. no extra pillows. very noise at 2-3am
clean
Stayed in February 2023
Reviewed: May 23, 2022
Martha
United States of AmericaNo one at the deck to check out early this morning Left card keys in room and I ask for extra towel had to leave it there to instead of returning it.
The place was very clean
Stayed in May 2022
Reviewed: March 10, 2022
Veronica
United States of AmericaI didn't like that housekeeping didn't bring us towels since we were there 2 nights, they didn't even bother knocking on our door. Also i at least thought we would have had a coffee maker in our room, but we didn't. Oh yeah there was roaches in our room. The 1st room they put us in 1 of the beds sunk down on 1 side so they moved us across to that room, the beds were better, but there was roaches.
I liked the location, very convenient. The staff was friendly.
Stayed in March 2022
Reviewed: March 7, 2022
Jessica
United States of AmericaI did not like the roaches found in room.
Staff was friendly
Stayed in March 2022
Reviewed: February 28, 2022
Lucio
MexicoNo breakfast included despite the reservation said it was included. The lobby was closed by the time we arrived, 500 number never answered. I believe most of these issues, except the 500 #, are more on the information in the Bookings' site rather than the hotel's but those details had given us a better experience. So, in order to avoid surprises, please remove the breakfast offer and truly encourage to tell the check in time if people is going to arrive after hours. Additionally, this is a long stay hotel, it has a kitchen. You can cook but you have to buy/request your kits to cook and eat and they are available only at business hours.
The location and clean facilities.
Stayed in February 2022
Reviewed: May 15, 2024
Nunley
United States of AmericaEverything other than the location. Only ONE of the front desk employees was great! The others were very aggressive and arrogant. I don't enjoy being met with sarcasm when there is a problem with the room. The room was a MESS, which led my fiance and I to go buy our own cleaning supplies. Overall a horrible stay and hotel. Also the elevator needs to be looked at before someone gets hurt or worse from using it.
The location
Stayed in May 2024
Reviewed: May 6, 2024
Jose
United States of AmericaSuper dirty the they dont wash the sheets the odor
Nothing
Stayed in April 2024
Reviewed: April 30, 2024
Alessandra
United States of AmericaThe staff was very impatient and i was charged an extra night and still haven’t received any word from them.
The kitchen and room were great
Stayed in April 2024
Reviewed: April 28, 2024
Mnrquez
United States of AmericaN|A
The bed, the service was excellent
Stayed in April 2024
Reviewed: April 28, 2024
Tiffeny
United States of AmericaThe first night I had a room with no ac and when I tried to reach the office it was closed so my family and I were very uncomfortable
That they accept pets
Stayed in April 2024
Reviewed: March 17, 2024
Jose
United States of AmericaGet new customers service be
Not a good experience
Stayed in March 2024
Reviewed: March 12, 2024
Ruben
United States of AmericaNot well kept
Price
Stayed in March 2024
Reviewed: March 1, 2024
Navarro
United States of AmericaFirst foremost front desk employee was really never available ,we also were told we couldn’t have towels we was told that we had to wash our own towels to reuse , the water in the shower was nothing but droplets the bed was uncomfortable
Good location only
Stayed in February 2024
Reviewed: February 22, 2024
Miranda
United States of AmericaThe noise the resectionest
The cleanness
Stayed in January 2024
Reviewed: February 1, 2024
Carrillo
United States of AmericaHotel was dirty smell nasty dirty restroom and shower carpet had a bad smell alot of homeless people around not good experience at all
I did not like nothing at all
Stayed in January 2024
Reviewed: January 23, 2024
Adelina
United States of AmericaThat it was more like a live in hotel
Absolutely nothing
Stayed in December 2023
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