24275 N 23rd Ave, Deer Valley, Phoenix, 85310, United States of America
#94 of 131 hotels in Phoenix
Guests' ChoiceBased on 238 hotel reviews
7.1Cleanliness
7.9
Comfort
7.6
Location
8.3
Facilities
7.5
Staff
7.8
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Wilma
United States of AmericaRoom had a cooking smell
Modern Good location
Stayed in May 2024
Reviewed: April 30, 2024
Darlene
United States of AmericaThe coffee bar was nice, but the non dairy creamer ruined the whole experience. Oh & single ply toilet paper in the bathroom? Splurge a little & get the 2 ply please!
Renae at the front desk was FANTASTIC & very helpful! The bed & pillows were SO comfortable!!
Stayed in April 2024
Reviewed: April 24, 2024
Kelleroy
United States of America👍🏼
Stayed in April 2024
Reviewed: April 8, 2024
Joseph
United States of Americatub drain stopped up by last day.
clean room
Stayed in March 2024
Reviewed: April 5, 2024
Keith
United States of AmericaFew amenities. Just one tiny bottle of shampoo and one tiny soap. No tissues or lotion. The bedding wasn’t great.
It was roomy and in a good location.
Stayed in April 2024
Reviewed: April 5, 2024
Booth
United States of AmericaStaff was indifferent & alarm clock went off at 12:45am first night.
Convenient, close to family.
Stayed in April 2024
Reviewed: April 1, 2024
Andrea
United States of AmericaToo much noise. Upstairs people sounded like they were moving furniture and stomping around all hours of the night, others were slaming their doors, banging on the walls, and the downstairs people were blaring music all night. I've stayed in Motel 6's for a whole lot less with a lot less noise.
Nice, clean, had a kitchen in the room
Stayed in March 2024
Reviewed: March 27, 2024
Keith
United States of AmericaThe bed
Location
Stayed in March 2024
Reviewed: March 21, 2024
Trish
United States of AmericaRoom lighting.
Stayed in March 2024
Reviewed: March 18, 2024
Mariah
United States of AmericaThe beds were it comfortable, not enough pillows.
It was new and close to shopping
Stayed in February 2024
Reviewed: March 4, 2024
Javier
United States of AmericaOddly enough it did not have breakfast or anything else almost like a mini apartment
Close to cave creek rodeo
Stayed in March 2024
Reviewed: February 20, 2024
Filiberto
United States of AmericaNo breakfast
Easy location
Stayed in February 2024
Reviewed: February 11, 2024
James
United States of AmericaI reserved my room for the week. My flight was delayed several times and finally cancelled on the first night. I called 3 times trying to get the front desk with no success. I left a voice message advising I would be there the next morning and left my number for a return call. The next day when I made it to the hotel, I was told that my reservation was cancelled as a no show and I could rent a room at an elevated cost for the one night but had to vacate the next morning as they were completely booked up through out the week. This caused me to have to search for alternate accommodations at the last minute and considerable inconvenience and expense.
Stayed in February 2024
Reviewed: February 7, 2024
James
United States of AmericaMy flight was delayed and then cancelled. I called 3 times and tried to raise the front desk without an answer. I finally left a message explaining the delayed arrival. When I arrived, my reservation had been cancelled as a "no show" and I was rented a room for one night that was almost double the rate I was already reserved for 4 nights and told they were booked up after the one night and I would have to find another hotel going forward. Terrible customer service for a multi return customer.
Rooms are clean
Stayed in January 2024
Reviewed: January 14, 2024
Nicholas
United States of AmericaThe staff
The location
Stayed in January 2024
Reviewed: January 5, 2024
Ma
New ZealandFloor wasn’t mapped clean. No blow dryer in each room.
Location and room is big
Stayed in January 2024
Reviewed: December 18, 2023
Cathy
United States of AmericaN/A
It’s a nice place love the fridge and stove
Stayed in December 2023
Reviewed: December 1, 2023
Dyson
United States of AmericaThe rooms are a little loud you can hear people walking and chatting through the walls.
Breakfast wasn't included. The rooms are basic but good for a quick trip.
Stayed in October 2023
Reviewed: November 23, 2023
Liethie
United States of AmericaThe staff were not very friendly ...the beds could use more pillows and when you ask for more pillows staff was hesitant to give anymore
I like the room very nice and clean hotel is very accessible... nice and quite .the hotel as a whole was very nice and clean
Stayed in November 2023
Reviewed: November 17, 2023
James
United States of AmericaThe sheets were clean but the bedspread had a big stain on it and the bed was squeaky and not very comfortable.
The place appears almost new and in very good condition.
Stayed in November 2023
Reviewed: November 2, 2023
Joanna
United States of AmericaFloor was dirty, no 24-hour open desk (had to call), no blanket/sheets/pillow provided for pull out bed on sofa (had to call), couldn't get wifi to work (had to call customer support, they eventually just patched us in overnight), too limited on devices for wifi (come on, now...that's just cheap).
Stayed in October 2023
Reviewed: June 24, 2023
Mayra
United States of AmericaWalls are very thin, all the noise its very uncomfortable
Rooms are like a apartment
Stayed in June 2023
Reviewed: May 25, 2023
Suzanne
United States of AmericaThe walls were a bit thin. We could hear noise in the hallway and neighboring room.
Convenient location, very friendly staff, decent amenities.
Stayed in May 2023
Reviewed: May 9, 2023
Lisa
United States of AmericaThin walls, cheap mattress and bed sheets, clientele was diverse, the handling for getting new towels, no hand towels in the room. Overpriced room. Fitness center only had 4 pieces of equipment.
Close to shopping. Away from freeway noise. Kitchenette was great. Staff was nice.
Stayed in May 2023
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