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  5. Reviews of WoodSpring Suites San Antonio South

Reviews of WoodSpring Suites San Antonio South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7958 IH 35 South, San Antonio, TX 78224, United States of America

#242 of 317 hotels in San Antonio

Guests' Choice

Review Score

Based on 768 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    7.3

  • Value for money

    6.9

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 4, 2024

    7.0
    It was okay.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 30 nights
    • Submitted from a mobile device

    There were bugs in our room and people would smoke weed in the elevator and leave beer cans.

    The hotel was pretty quiet for the most part.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    6.0
    Good location for solar eclipse.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very high price because of the solar eclipse.

    Gated parking area.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise / No cleaning service

    Fine

    Stayed in March 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Mold in the rooms

    Great customer service even though they were short staffed

    Stayed in April 2024

  • Reviewed: March 29, 2024

    7.0
    My overall stay was good.
    • Business trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights

    Rooms are dated. Need explanation of early checkout when no employee is available.

    Not too far from many restaurants. Close to the expressways.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    5.0
    Really bad experience
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were really bad and roaches everywhere told front desk moved us to another room and still saw roaches during the night roaches were on the bed slept outside in the truck for the remaining night just came in to take a shower

    Nothing bad rooms and beds

    Stayed in March 2024

  • Reviewed: March 8, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Stayed in January 2024

  • Reviewed: March 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We try to stay there at least 4 or 5 days out of the week and in the past we've had good service and no complaints anything. But this last time I was highly upset when I was bluntly asked if we smoked in the room when the staff clearly on camera when we go outside to smoke. I've never ever smoked in the rooms but for the manager to just believe another staff without investigating really really upsets me. Then the manager states she will be inspecting our room right after I extended another and paid for it. After I stated we know better than to smoke in our rooms, I went to my room and stayed their all day because the manager said she would be inspecting our room. I wanted to make sure I was there when they inspected our room and to ask why would the other staff member assumed we smoked in our room and what proof did that staff member have that we smoked in the room. Other than being pinpointed about us smoking in our room things have been good, well at least I thought they were good until this last issue.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    6.0
    1 day stay
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Expect 2 small flat pillows, light coming in at night due to no curtains, rough top sheet, no carpet, and noise from highway when trying to catch them zzz.

    The price was amazing. Convenient for 35N ramp once exiting from property. Room space meets expectations for useful Kitchenette.

    Stayed in January 2024

  • Reviewed: November 6, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Saw a roach climbing on the wall and the refrigerator was all rusty

    It looked clean and very reasonable

    Stayed in November 2023

  • Reviewed: November 2, 2023

    5.0
    I should have read the reviews before my stay
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell and it needs some refurbishing. The tv didn’t work and only had two pillows.

    The staff was good.

    Stayed in October 2023

  • Reviewed: August 10, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room wasn't that clean there was hair all over the floor

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    it had a kitchen, so I would stay again
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    I was put in a handicap room that I didn't reserve

    the location

    Stayed in July 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Stayed in July 2023

  • Reviewed: July 24, 2023

    5.0
    Pest control is available all over town maybe try contacting someone.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The roaches all over the room.

    Location

    Stayed in July 2023

  • Reviewed: July 3, 2023

    5.0
    It was ok I didn’t expect much but didn’t know it would be that uncomfy.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too many roaches one almost got in my bed they need to be exterminated before selling rooms, and also I had to go buy a blanket because the ones on the bed was tiny and not comfortable.

    Stayed in June 2023

  • Reviewed: April 18, 2023

    6.0
    ok for the price
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    not enough towels, stove but nothing to cook with

    Fridge, microwave

    Stayed in April 2023

  • Reviewed: April 16, 2023

    7.0
    it definitely need’s attention to detail but for the price I couldn’t be more happy
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms smelled weird and the cleanliness could be improved but I was still satisfied with my stay

    great parking friendly employees that were professional

    Stayed in April 2023

  • Reviewed: April 10, 2023

    6.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of the hotel was of smoke even though its a non smoking hotel and it could be a little more cleaner

    You get what you pay for, so that stay was okay.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was very uncomfortable with all the roaches everywhere! They were on the walls on my pillow in the bathroom! I killed like 7 of them from baby roaches to big daddies! And in the bathroom on the ceiling there is mold. This was room 311.

    Comfy beds nice furniture and space

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    Enter at your own risk!!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell in the hallways reaked of weed everyday, the elevator was dirty all 3 days smelled like wet dog, nasty fish, the highway noise was horrible, sliding chairs was annoying from other rooms, no carpet in rooms, shades did not block out street lights was very hard to sleep, you only got 2 towels for your entire stay unless you went to front desk, (there were 2 of us with long hair) only 1 tiny bar of soap period, no shampoo, maid would not give you any towels, and it was the first motel I ever stayed in where there was NO ice for the guest, the fridge was like a hundred years old had rust on it, there was mold on the ceiling in the bathroom and the floors were dirty. Would not recommend to anyone and will not ever stay there again!

    Location, due to it was close to an airbnb we had friends staying at

    Stayed in March 2023

  • Reviewed: March 20, 2023

    7.0
    But it was ok for the price I got on booking.com
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No condiments, no restroom door handle

    Cleanliness

    Stayed in March 2023

  • Reviewed: March 19, 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn't like the fact it smelt like an "herbal" essence while traveling with my kids but didn't complain. I would've recommended putting them residents on a floor above and away from visiting guests that may have had an issue or allergy.

    Loved the friendliness of the staff!!

    Stayed in March 2023

  • Reviewed: March 9, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We waited awhile at the check in counter to be helped

    We like the cleanliness and quiet atmosphere

    Stayed in February 2023

Showing 1 - 25

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