5534 University Heights Blvd., San Antonio, 78249, United States of America
#176 of 318 hotels in San Antonio
Guests' ChoiceBased on 41 hotel reviews
7.8Cleanliness
8.2
Comfort
8.0
Location
8.9
Facilities
8.4
Staff
8.7
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 29, 2024
Fred
United States of AmericaNothing
It was close to San Antonio But far enough out to get a better price hotel. It had a kitchenette but we had to supply our own kitchen stuff or pay a 32.00 fee for a kitchen kit
Stayed in April 2024
Reviewed: March 19, 2024
Lyla
United States of AmericaEnded up having to pay $160 instead of $140? Other than that it was good.
Stayed in March 2024
Reviewed: January 20, 2024
Fisher
United States of AmericaRoom could have used a few more amenities-Kleenex/tissues, paper towels, coffee mug(s), hand towels and liquid hand soap dispensers at sinks! Finally, external garbage was overflowing and nasty needed to be emptied and/or cleaned up.
Courteous, professional yet casual staff; made me feel very welcome. Price was exceptional; I’ll not complain, just caught me unaware and next time I will be better prepared. Room was very clean and comfortable; not cozy, I did not need to use gym or laundry but appreciated their presence and cleanliness.
Stayed in January 2024
Reviewed: December 15, 2023
Marcos
MexicoStaff and the cleaning of common areas
Stayed in December 2023
Reviewed: August 8, 2023
Steven
United States of AmericaBed made too much noise
Stayed in August 2023
Reviewed: May 26, 2024
Andrew
United States of AmericaBed and shower .
Cable tv.
Stayed in May 2024
Reviewed: May 13, 2024
Roldan
United States of AmericaThey changed $116 just to allow a pet for one night.
Nice parking lot
Stayed in April 2024
Reviewed: March 21, 2024
Elizabeth
United States of AmericaHairs everywhere
Stayed in March 2024
Reviewed: March 11, 2024
Kelly
United States of AmericaHotel staff very nice ☺️
Stayed in March 2024
Reviewed: March 10, 2024
Elisa
United States of AmericaIt was disgusting and filthy. The sheets on the beds smelled old and musty. You could see the dirt on them. I don’t think they change sheets in between customers. The manager states she makes sure they are changed in between customers but she was not on the property for seven days. She didn’t return my calls and when she FINALLY did she told me she had two properties to run and was too busy to return my calls
Location
Stayed in February 2024
Reviewed: February 27, 2024
Maria
United States of AmericaThe bed, the aroma
The location was great, but the room itself stunk like wet dog. The smell lingered in the halls as well. Also the bed was uncomfortable.
Stayed in February 2024
Reviewed: February 26, 2024
Cynthia
United States of AmericaI killed three roaches while I was there. One in the bathroom my 1st night then on day 3 killed another one in the bathroom. On the last night killed another roach crawling on the wall behind the television. Walls are thin. I heard the person next door snoring loudly. The room above me heard loud walking until 12am to 4am. Just pacing back and forth. Of course couldn't complain to no one because the front desk closes at 10pm. Okay for the money but probably won't stay again.
Room looked fairly clean. Bed was okay, not particularly comfortable but not uncomfortable. Coffee was very good.
Stayed in February 2024
Reviewed: December 2, 2023
Louis
United States of AmericaThe hotel would not honor a confirmed reservation, the most basic expectation in the hotel business. Terrible customer service at the front desk. Incapable of answering simple questions about charges, rates, amounts.
Stayed in November 2023
Reviewed: October 8, 2023
Maria
United States of AmericaEverything was great
Reservation guy was great and very helpful. Excellent accommodations
Stayed in October 2023
Reviewed: September 25, 2023
Mayshelly
United States of AmericaThe location was great & the staff was awesome! Definitely would stay again.
Stayed in September 2023
Reviewed: September 5, 2023
Yvonne
United States of AmericaThe bed was so uncomfortable and towels were limited and pillows to soft
Very clean and the location
Stayed in September 2023
Reviewed: June 17, 2023
Matthew
United States of AmericaMy only complaint is that I could not sleep at all. The fire alarm to the building was set off numerous times (each one being a false alarm) from 11:30pm and 7:30am. If I remember correctly it was about 6 different occurrences, it took about 5-10minutes each time to have it deactivated. And by the time they got it off the fire dept was pulling in with their sirens. If it wasn't for this happening consistently throughout the night it would be a perfect score
The room, the bed, and everything was extremely clean and very comfortable, especially for the price. The front desk man during the night was awesome, energetic and very charismatic.
Stayed in June 2023
Reviewed: April 9, 2023
Daniel
United States of AmericaFor a 1 star. Definitely the cleanest and nicest
Stayed in April 2023
Reviewed: February 22, 2023
Allison
United States of AmericaNo coffee in the room, no hairdryer in the room, beds are on cot frames, elevator worked on and off. I do not recommend this for a family.
This is not a hotel. It is an extended stay that people live in. Pillows were soft., AC worked well
Stayed in February 2023
Reviewed: October 9, 2023
Anonymous
United States of AmericaI didn’t realize it was a extended stay hotel so there was no breakfast.
Staff was friendly and room was clean
Stayed in October 2023
Reviewed: May 2, 2024
Jennifer
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: April 15, 2024
Rk
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 11, 2024
Melissa
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: March 18, 2024
Maricella
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Showing 1 - 25
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