Had to re clean the bedroom and kitchen

Was nice

Stayed in May 2024

I thought that not having carpet or rugs was a bit odd, but that made things more sanitary for me. I just asked for additional bathroom floor mats for use. I did not like that items that should be standard were sold ala carte. There were no pots and pans, but you could buy them from the front desk or go to the store and get your own. What am I supposed to do with them when I’m done? I can’t take them on the plane with me and you can’t leave them for the next guest. If you didn’t pay extra for housekeeping, you had to wash your own linen, which isn’t sanitary or a safe option for future guests in this post-pandemic era. How do I as a new guest know that my sheets and towels are properly washed and sanitized for my use during check-in? Why would you leave that responsibility up to another guest at the risk of an optional charge? Guests also had to take out their own trash, which was scary for me since I had a 6am flight to catch and was out there at 3am near a dumpster in the dark. I also did not like the fact that if I wanted anything extra (toilet paper, towels, soap, etc.), I had to ask the front desk instead of housekeeping who was constantly seen on my floor.

Loved the location and how clean it was. The gym wasn’t state if the art, but it served its purpose. The laundry facility was very high tech and nice. Complimentary coffee during the morning was nice. The front desk team and housekeeping team were nice.

Stayed in April 2024

Wifi was a little slow at times. Only one elevator makes it a hassle to go up and down floors.

Good location, process was very easy and simple. Very much enjoyed my room and nice and clean.

Stayed in January 2024

they had roaches

Stayed in November 2023

When I called the office to get some assistance to check out, the staff member told me to just leave my cards and room number at the front desk. I didnt feel comfortable doing so because what if another person would come in and just grab the room cards and use the room and then I’m held responsible for it

I liked the location and the lobby

Stayed in October 2023

The staff came knocking on my room door around 10am, they tried to open the door just to see if I was leaving at 11am. I had just gotten out of the shower and felt that this person was very rude. Other than this, my stay was nice and relaxing.

Clean and easy access to the freeway.

Stayed in October 2023

Finding a cockroach in the room, the constant smell of pot on our floor, and urine in the elevator.

The location

Stayed in October 2023

Clean and quiet

Stayed in August 2023

Room choice

Stayed in June 2023

The smell. Carpets in the hall may need to be changed.

Stayed in June 2023

The noise coming from other rooms at all hours was disturbing and made it difficult to sleep (in addition to all aircraft overhead and traffic from the two highways). Soundproofing would be a good investment...

Nice facilities, friendly and helpful staff, comfortable and clean room and bed with nice TV, close to DFW airport.

Stayed in June 2023

tv did not work, there was a bug on the sheets, towels were not completely clean

location

Stayed in April 2023

I arrived at 4:15 PM for my check-in and was told that my room was not ready yet and to come back in an hour. I returned in an hour and the room was still not ready. I waited in the lobby for another 45 minutes before I could check in. Once I got to the room, there was no remote control for the TV so I was unable to turn it on and watch the Super Bowl. I returned to the front desk and they gave me another remote, but it didn’t work with the TV in my room. I ended up watching the Super Bowl on the TV in the lobby. The lobby was small and noisy.

location and room was comfortable

Stayed in February 2023

Couldn't get the free wifi to work. Rooms should to have a coffee maker in them. Free breakfast would be nice.

Very clean room and friendly staff.

Stayed in February 2023

close to family

Stayed in January 2023

Cleanness room space amenities. Needs a breakfast table. However I understand why it doesn't have one.

Security

Stayed in December 2022

This review is hidden because it doesn't meet our guidelines.

Internet

was one of the best experience

Stayed in May 2022

My husband travels to Dallas for work and has been staying at this location over the last couple years. It is convenient to where he needs to be, close to lots of places to eat. Staff is always very accommodating. it is more comfortable than a standard hotel room, my husband often has to stay for extended amounts of time.

Stayed in February 2022

all the pot smokers

Stayed in January 2022

No cofee machine in the rooms

Clean

Stayed in December 2021

Location to shopping and restaurants

Stayed in October 2021

We found dead water bugs all over the room and in the stair wells it smelled like pest control chemicals.

The hotel and room where very nice and I liked that they had a kitchen available in the room.

Stayed in September 2021

Although the room was nice everything else about the place was a little shabby. The lounge was sparse and they didn't even offer breakfast. The hallways always smelled funny and men walked around without shirts and other people without shoes. Whoever was above me clunked around ALL night and the walls were thin. One thing that really annoyed me was that their fire alarm malfunctioned at 5am and wasn't fixed for another hour. It was awful and I felt that we should've been given an extra hour to check out, because I lost a lot of sleep. This is probably in the top 5 of the worst experiences I've ever had at a motel, and for this price I wouldn't ever come back again.

The room itself was pretty decent. The bed was nice and I like that there was a fridge, stove top and microwave. Everything was pretty clean. The AC worked well and they had the old movie channel on their TV which I loved.

Stayed in June 2021