4250 Mapleshade Lane, Plano, TX 75093, United States of America
#50 of 60 hotels in Plano
Guests' ChoiceBased on 86 hotel reviews
6.5Cleanliness
7.0
Comfort
6.9
Location
8.1
Facilities
7.0
Staff
7.7
Value for money
7.1
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 22, 2023
Aaron
United States of AmericaThe parking was awful. I came home at 3am from a 12 hour shift I came out for and there wasn’t a single parking spot available. The emergency customer service line did nothing for me and I ended up having to wait until almost 6am in my car so I could park and go to sleep. Literally used the place for a total of 3 hours just about. Thankfully the front desk employee at the time compensated me for the inconvenience but it was still not enjoyable.
Near multiple stores
Stayed in October 2023
Reviewed: October 5, 2023
Dean
United States of AmericaThe facility and the staff members
The location
Stayed in September 2023
Reviewed: October 1, 2023
Mohammed
MoroccoThe quality price
No break fast Correct location
Stayed in September 2023
Reviewed: July 18, 2023
Dean
United States of AmericaI haven't been able to sleep as well as I like to I have people who stay above me and they are a living nightmare for 5 days straight they are stomping and beating the hell out of the floors walls and everything else and when I go and tell them at the front desk they try to take care of it but the kids and their mother retaliate every time and they get louder last night they hit against something so hard my bed shook and I thought the windows was going to break out. They do this all day long none stop until 3:45 in morning and start all over again at 8:15 in the morning I can't take it no more 😫 I am going to ask if they can please move me to another room.
The room is ok and the people who works here are really nice and sweet. I like how they understand you and try to help the best way they can.
Stayed in July 2023
Reviewed: July 3, 2023
Cartagena
United States of AmericaNeed more cleaning the room , have a lot cockroaches on rooms 208 , I’m telling to the lobby and change to the other room 406 same problem . The problem I’m paid full a month is not refund , also living early because I got tired of the same thing, of sleeping with the cockroach
Is close all areas
Stayed in July 2023
Reviewed: June 12, 2023
Jerry
United States of AmericaMore than 2 bath towels and one wash cloth for 2 nights
I did not know there was a breakfast.
Stayed in June 2023
Reviewed: December 22, 2022
Stephanie
United States of Americait was as clean.. a little older, cabinet in kitchen fell apart when I opened it, bed was hard, very cheap pillows..
east to get to.
Stayed in December 2022
Reviewed: September 21, 2022
Estevez
United States of AmericaWeird smell in the elevator and hallway
Very clean and comfortable room
Stayed in September 2022
Reviewed: September 7, 2022
Spicer
United States of AmericaWhat looked like long term tenants were lingering around the property.
Great bang for the buck, especially during the unfortunate reason for our stay. We weren’t planning on for this stay so it wasn’t in our budget. The price and facility was a blessing!!
Stayed in September 2022
Reviewed: August 5, 2022
Danny
United States of AmericaCommunication from gm
Service
Stayed in July 2022
Reviewed: March 27, 2022
Billy
United States of AmericaI woke up Saturday morning to roaches in the dinette sink and on the wall!
Stayed in March 2022
Reviewed: March 24, 2022
Barbara
United States of AmericaIt was comtable.
Stayed in March 2022
Reviewed: January 13, 2022
Kate
United States of AmericaThe floors are wood so we heard everything above us all the time
Stayed in January 2022
Reviewed: July 12, 2021
James
United States of AmericaParking is limited, stove-top didn't work, and no pot & pans as described
Nice location
Stayed in June 2021
Reviewed: July 10, 2021
Aysha
United States of AmericaThe man at the front desk is was rude and unhelpful. I would never go to stay there again.
Stayed in June 2021
Reviewed: January 19, 2024
Jami
United States of AmericaI booked this room a day in advance of bad weather for a friend. I I received a confirmation number from Booking.com. I meant to pay for the room and was told they had no record of the confirmation. I showed them the information on my phone she still could not find anything under that confirmation or my name. She told me I needed to contact Booking.com. I did that and was informed that I need to contact the property manager to have my money refunded. I talked to the manager and she refused to refund my money saying I was a no-show for the room. I asked her many times how could I be considered a no-show when there was no no room available for me per her staff. Long story short she was rude and disrespectful and refused to refund my money.
Nothing
Stayed in January 2024
Reviewed: January 8, 2024
Saul
United States of AmericaIt smelled bad toilet didn’t work pictures did not look like online cracks on the wall smelt old the room only took photos of the sink because it was new and photos around the window decieving pictures hallways looked ugly bad experience it felt horrible
Stayed in January 2024
Reviewed: December 14, 2023
Aaron
United States of AmericaSmelled of marijuana Towel was not ckean No breakfast Overpriced No soap
Stayed in December 2023
Reviewed: October 8, 2023
Shalondria
United States of AmericaMy reservation was unexpectedly moved to another location. The hotel smelled horrible! We waited for someone to come to the front desk for almost 30 minutes. When someone came we had to wait an additional 10-15 minutes to receive a room. The room we received was missing a bathroom door, had molded curtains, broken cabinet drawers, bugs in the tub, belongings left from another resident, rust and dirt on the bed and lamp. We also saw trash on the bed after pulling the covers back. It was an absolute horrible experience. On the way to the room there was a very foul smell. The carpet was filthy and old bandaids were stuck to the carpet. It was impossible to comfortably stay there. Even for one night.
Nothing
Stayed in October 2023
Reviewed: September 19, 2023
Daytona
United States of AmericaThey try to charge my card even tho it says oat at property .
Nothing
Stayed in September 2023
Reviewed: August 12, 2023
Massey
United States of AmericaThe hotel itself. Was booked to stay 7 days but only stayed 30 minutes before checking out .
The location
Stayed in August 2023
Reviewed: June 12, 2023
Brandy
United States of AmericaStaff was rude hotel had a weird smell to it there was no iron no ice machine couldn’t receive towels
nothing
Stayed in June 2023
Reviewed: May 9, 2023
Jeremiah
United States of Americalocation only - everything else was horrible.
Stayed in April 2023
Reviewed: April 14, 2023
Anastasia
United States of Americathere was no front desk staff for over 20 minutes when we arrived. the doors to the property were not secured and there were several different unpleasant smells.
the location was very convenient
Stayed in April 2023
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