1370 Tapteal Drive, Richland, 99352, United States of America
#12 of 12 hotels in Richland
Guests' ChoiceBased on 129 hotel reviews
5.7Cleanliness
6.7
Comfort
6.4
Location
7.2
Facilities
6.4
Staff
7.0
Value for money
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Doren
United States of AmericaNo water or ice machine
There was no breakfast
Stayed in May 2024
Reviewed: November 16, 2023
Kashan
United States of America-
-
Stayed in October 2023
Reviewed: October 25, 2023
Sabrina
United States of AmericaIt was overrun with people, people smoking cigarettes and pot in the stairway.
Well kept and clean. The staff were great especially Shawna.
Stayed in September 2023
Reviewed: April 19, 2023
Ken
United States of Americabathroom sink clogged, no remote for tv, no wash clothes or hand towels for the bathroom and shower and no iron and ironing board. My reservation was cancelled by the hotel staff the following day I made it and hence took a long time to check in and made me late for my meeting. Also, they had an afternoon staff meeting so I had to wait to check in.
location and staff was friendly
Stayed in April 2023
Reviewed: March 16, 2023
Marta
United States of AmericaMany homeless persons. No coffee in room. Linens were older and some slightly stained.
Staff were very nice! And, room was clean.
Stayed in March 2023
Reviewed: October 13, 2022
Heriberto
United States of AmericaThe room was dirty and there was no toilet paper Not to mention the room wasn’t ready I had to wait till 4:00pm for them to have a room some what ready
Stayed in September 2022
Reviewed: October 4, 2022
Alicja
CanadaWe had a non smoking room that definitely had been smoked in. The curtains smelled like smoke. There was a cigarette burn in the curtains.
Didn’t offer breakfast
Stayed in October 2022
Reviewed: June 20, 2022
Terri
United States of Americathe clientele hanging around the property was scary and we were afraid to leave our room. it appeared as though this must be a place that housed the homeless and illegal aliens. When we were checking out the front desk was on the phone with the sheriff getting a list of people that had been arrested the night before so they could clean out their rooms
The rooms were clean and in very good shape
Stayed in June 2022
Reviewed: April 9, 2022
Autumn
United States of AmericaWhen I was in the shower after I got off work in the middle of the day someone knocked on the door so I answer it and it was two male staff members trying to do a room inspection I think they should call first
The room was nice
Stayed in April 2022
Reviewed: March 22, 2022
Jalisa
United States of Americasheets smelt like people before us
next to shopping an highway
Stayed in March 2022
Reviewed: March 7, 2022
Sara
United States of AmericaThe staff was not very friendly, just straight business. The bed was horrible...uncomfortable and moved around every time I moved. During the night there was someone right outside my window working on a car until 2am that was so loud it sounded like it was in my room. I emailed the hotel about this and NEVER got a response.
I did not like very much about this room.
Stayed in January 2022
Reviewed: August 15, 2021
Eugene
United States of AmericaNo carpet which is fine. I thought Tile would be much cleaner anyway. BUT when I took a shower the next day, going barefoot the tub was black from the dirt on the floor that I couldn't see. My wife always wear flip flops because of this and now I know why. That being said they could at least clean the floors when they clean the rooms. I assume if it was carpet they would do a quick vacuum? Dirty floors, BAD.
Looked nice and clean, Nice area
Stayed in July 2021
Reviewed: August 12, 2021
Heather
United States of AmericaEasy location
Stayed in August 2021
Reviewed: August 9, 2021
Alicia
United States of AmericaBed was not very comfortable
Loved the little kitchen!
Stayed in August 2021
Reviewed: July 15, 2021
Wendy
United States of AmericaNo pool. The website said there was a pool, but there wasn’t t a pool. The bed wasn’t clean, and they make you take out your own trash, and get you own towels daily.
Newer building
Stayed in July 2021
Reviewed: June 14, 2021
Anissa
United States of AmericaFine print on pet deposit… $50 non- refundable plus $10 per night. So a one night stay with small dog adds $60 to cost! For hotel length stays (1-3 nights) pet policy makes cost too high. They waived the fee for us after a couple calls to manager.
Clean, staff was nice.
Stayed in June 2021
Reviewed: April 28, 2024
Shannon
United States of AmericaThe elevator was broken- room was on fourth floor. Room had food from previous occupants left in refrigerator. Kitchen area was not clean. Floors had hair and dirt on them. No continental breakfast. No coffee in rooms
Location
Stayed in April 2024
Reviewed: April 23, 2024
Rick
United States of AmericaNo coffee pot in the room
Price was great
Stayed in April 2024
Reviewed: March 18, 2024
Darien
United States of AmericaThe room wasn’t clean, there was garbage and clothes in the room when we checked in as well. They kept my deposit for other peoples belongings even after I informed the front desk.
The location was nice and easily accessible to other establishments
Stayed in March 2024
Reviewed: March 7, 2024
Michelle
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 23, 2024
Tellez
United States of AmericaI had booked the room with a disability shower and I did t get that. And I was overcharged $20
Stayed in February 2024
Reviewed: February 1, 2024
Angela
United States of AmericaClean. Easy access.
Clean
Stayed in December 2023
Reviewed: December 26, 2023
Lineth
United States of AmericaIt smelled really bad like cigarette smoke!
Newer build in a great area.
Stayed in December 2023
Reviewed: December 5, 2023
Lynnette
United States of AmericaHorid
Thwy kicked my son out the 2 nex day and refused to rein burse me
Stayed in December 2023
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