The staff were extremely helpful.

Stayed in April 2024

Booked a king room and was told only two double beds were available. When I asked to be put on cancellation list they just told me to call back later from the room. Stay im the double bed room.

Quality hotel with good immensities.

Stayed in March 2024

Needs renovation and maintenance. The room was a disappointment. Pillow and bed very uncomfortable.

Great location, friendly staff, delicious restaurant on premises.

Stayed in March 2024

Nothing

Very clean and staff was so polite and helpful!

Stayed in December 2023

It’s called Golf World. The museum moved four months ago to NC. We stayed there because it was my wife’s birthday, and we mentioned it in our Marriott reservation…no response to that. We stayed in St Augustine to see the Christmas lights and the advertisements all said there was a shuttle back and forth to historic St Augustine. Nope. Only on weekends, maybe. Very friendly lady at the concierge told us the restaurant on site was only open for lunch until 1. We arrived at 12:00 it was closed. The whole place felt light a ghost town.

The center of the hotel was beautiful. Very early check in.

Stayed in December 2023

More stores for food,more gift shop,more restaurant

Good,cheap

Stayed in December 2023

all of the staff were friendly and responsive..

Stayed in January 2024

Room was Too COLD, even with the heat on

customer service all around

Stayed in December 2023

Dining was lacking in choices. Food was not good. Please expand menu. No bread!!! Pricey nachos and ice $50.

Ease of checking in, parkng, cleanliness, courtesy of staff.

Stayed in October 2023

Everything

Beautiful

Stayed in September 2023

Getting run down a bit

Quiet area Good location Good room Good bar Good food Good lobby Good staff Good gift shop Good stay for friends family’s couples or business Good convention center Good walkable grounds

Stayed in August 2023

The staff. Front desk, valet, gift shop and bartender I interacted with. They were all amazing. The facilities were a bit run down. And the sofa bed was missing the mattress. The front desk and security rectified it immediately but that was weird. I felt bad for the staff because they were so good. I’m not sure where the issue is but it’s not with any of the staff o mentioned.

Stayed in August 2023

.y only concern was that I could not eat as much as I would have loved. Everything was great.

Chef and full staff were accomodating. We used the vouchers that were included in our reservation. The food was very good with a good selection to choose from.

Stayed in June 2023

Seems run down. Rooms could be updated.

Staff was friendly. Restaurant inside did a nice breakfast.

Stayed in June 2023

Parking was very limited and hard to find a space because of events going on at the same time.

Nice hotel. Good breakfast selections.

Stayed in February 2023

The hotel is getting a little old and outdated.

The staff were all very nice and helpful.

Stayed in May 2023

Hot water was not working in the evening and morning, but was quickly restored after contacting front desk. The $12.50 per day self parking fee.

Staff very attentive and property was beautiful. The hotel was close to highway, restaurants and attractions.

Stayed in April 2023

Lack of grab and go food to eat before golf.

O’Neal and Paul at the golf desk and convenience to the Slammer and the Squire golf course.

Stayed in March 2023

The breakfast is amazing and the servers.

We waited to long to be registered because there was only one person. The other issue that I had was with the room doors, there is a gap under the doors that if a person is standing naked inside their room you can see them that how bad it is, hoping management can fix that soon.

Stayed in February 2023

food

location

Stayed in February 2023

Breakfast was ok a bit expensive

Stayed in February 2023

The pull-out sofabed could have used a better mattress topper

We did not have the breakfast but we did experience the BEST customer service ever at a chain hotel. There was a mix up in our reservation between booking.com and the hotel so we had to get that sorted out and in the end, we got a lovely little suite with a fabulous view and plenty of in-room coffee (top-notch quality) and water. The porter, John, was so helpful and he really went above and beyond with several trips re: our luggage plus tips and advice on things to do in the area. The concierge, Aly, was also extremely helpful in that regard and she helped us plan our itinerary for the next day and found us a wonderful little restaurant for dinner. She spent 20 minutes going over our maps with us and marking the places we should see.

Stayed in February 2023

The tub floor is rusty looking and the shower head has a lot of calcium and lime buildup.

The area and view from the balcony was great.

Stayed in January 2023

coffee machine at room is individual serving, only 1 coffee bag. We were 4 people. low lights in the bedroom.

Friendly staff, they were very respectful and easy going.

Stayed in January 2023