From the moment we checked in with Andrea, she was great. Andrea was very welcoming, always smiling and very polite. She was very informative about all the amenities Wyndham had to offer. We were so happy to get a room on the 19th floor with a balcony. It was a perfect view overlooking beautiful downtown Austin. The room was perfect. The bed was amazingly comfortable. And the rooms were very quiet. Couldn't hear any of the other guests. Even the parking was great. And the check out, was a breeze with Deja, she was very nice and polite as well. When we come back to Austin we will definitely be booking with Club Wyndham Austin again. I'd have to say this was the best hotel experience that we've ever had.

Stayed in April 2024

Excellent customer service and accommodations.

Stayed in April 2024

very expensive parking

Location, apt view

Stayed in April 2024

Parking fees... but overall satisfied!!!

Everything went well... it was very peaceful and quiet!!! The Swimming Pool was awesome. Everything was great for a quick getaway!!! Service A-1 as well no complaints. Enjoyed every moment of this Journey.

Stayed in March 2024

Very expensive. Small fitness room....not enough equipment. Not a walk in shower. Not enough elevators and they were slow.

The location of the place was fantastic!

Stayed in April 2024

Very little I would change - gym a little small but that’s being picky given it’s a hotel gym

Didn’t have any meals Excellent city location but quiet street

Stayed in March 2024

I do not like to be coerced into buying a timeshare

Location

Stayed in March 2024

After the checkin, they were trying to force you to join their timeshare experience. It was totally a scam and the whole experience was overwhelming when a person was trying to convince us that we should go to their free breakfast but it was more like wasting your 90mins while getting a lecture on why you should invest on their timeshare

Everything was great especially the amenities in the room and the location

Stayed in January 2024

The team in the lobby were constantly trying to sell me deals or offers or events, which I found annoying. No bar, no breakfast options

it was clean, friendly, fine. good to have a pool on the roof

Stayed in January 2024

pool did not heat sufficiently

Stayed in December 2023

Parking is expensive but some street parking available

Amazing hotel. One of the best we have stayed in. Home away from home. Kitchen is fully equipped. Entire hotel is beautiful and clean and bonus roof top pool and outdoor BBQ area. Will be back to stay at this place in future.

Stayed in December 2023

When I checked in at the hotel, they charged $70 for parking, but the hotel staff said they would wave $70, so they had to hold on to $40 until it was waved, so I told them to do that, but when I looked at the bill later, I saw that the hotel parking fee was $70. I took it as is and took another 40 dollars. So now I have notified my credit card company not to pay the $40. This hotel is incredible.

Stayed in January 2024

Nothing!

Great rooms, very spacy with great facilities. The hotel is really well set out with lots of free activities for kids.

Stayed in December 2023

The only thing was that we had a window view to the jail located in the back of the property and the back parking lot. But at night it was still a pretty view of all the other buildings lit up and we could still see the top of the State Capitol.

Everything was clean and within walking distance to a lot of restaurants. All of the staff at the front were super nice. Would definitely stay there again on a pleasure trip. The backyard area was pretty neat as well.

Stayed in December 2023

Hated to have an additional charge attributed to Bookings.com "sometimes doesn't include stuff"

Great location and a super attentive staff...it was fun.

Stayed in November 2023

Timeshare Vulture check-in & marketing! Late check-in! Early check-out! Undisclosed damage deposit charged at check-in with a stated 3-week delay to refund it!

Location & nice property

Stayed in November 2023

The resort staff pushes for resort rental event. The hotel price is a little high.

It is in a good location, walking distances to all major attractions, also it is quiet at night. The suite is comfortable with all kitchen appliances.

Stayed in October 2023

Although the staff were lovely. We had just had a 10 hour flight so really wanted to get to our room- the check in was slightly too long then the concierge asked us questions for another 10 mins. We were very tired so could of done without that.

We arrived for our honeymoon and had a slight upgrade with a balcony- thank you Margaret, I also received a hamper bag with face masks etc in. Pool was lovely and one day had free beers and nachos. Wasn’t too far from 6tb st. Clean and spacious. Also trendy hotel.

Stayed in September 2023

Everything was perfect!

A lot of space!

Stayed in September 2023

Expensive parking charges daily.

Perfect location for visiting Austin. Very clean, modern and comfortable apartments. Very helpful staff.

Stayed in September 2023

The pushy timeshare sales. Very glad I read previous reviews so I was expecting it. I understand that its their job but it didn’t need to be intense with a touch of emotional blackmail. We were shattered and just wanted to get to our room and meet our friend- was overkill to say the least! If you are a couple a hotel with better facilities would be better.

Great location comfortable apartments for a group. Once it was accepted that we were not in a million years going to get a timeshare the staff were non intrusive. Not luxury but does the job for groups. Location excellent for bars and restaurants

Stayed in June 2023

The timeshare staff. I genuinely had never heard of this concept until reading reviews in detail after I booked. This actually gave me a bit of anxiety about checking in after a 20 hour day of travel. I read reviews about just avoiding them, as you don't need anything from them. But a very aggressive woman told me I HAD to talk to one of her sales staff, as they chased me down to the lift. The timeshare lady was actually very nice and appreciated I wasn't interested, she gave me a wrist band (that you don't need) and sent me on my way. It was her boss that appeared to be very pushy. After that, they don't bother you again.

Very comfortable bed, clean and quiet room with lovely views. The location was ideal for us too.

Stayed in August 2023

The concierge took a few minutes when all we wanted to do is get to the room & use the facilities. I had assumed the pool was rooftop...it's on the 10th floor...nonetheless awesome views.

Humongous! Loved everything about the room. Kitchen had everything one would need. They even brought up a bag of ice so we could start day drinking. 😉 Pool was awesome. Lots of room for many to hang out. We didn't play any indoor/outdoor games, but awesome that they are available. Thanks for the mimosas & Texas shaped waffles with toppings on Sunday. Cool that the front desk/housekeeping was available via text.

Stayed in August 2023

Very good place to stay. This was our 2nd stay there. It has everything you need for a homelike stay with all the amenities for cooking, comfortable bed and sofa bed. Close to restaurants, bus stop and whole foods.

Stayed in August 2023