9560 Via Encinas, Lake Buena Vista, Orlando, FL 32830, United States of America
#33 of 391 hotels in Orlando
Guests' ChoiceBased on 469 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.0
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Krystal
United States of AmericaNo complaints
Beautiful property
Stayed in May 2024
Reviewed: May 15, 2024
Dawn
United States of AmericaTowel return was confusing; if not returned I will be charged $25 a towel; was not able to determine if it registered that the towels were returned. Wanted to use the facility after check-out before departing; confusing about how to gain access. No one was manning the desk in out tower. Would have loved to have live music pool side.
Great family resort with plenty to do for all ages.
Stayed in May 2024
Reviewed: May 14, 2024
Larry
United States of AmericaHad a difficult time using our bands to get the towel cabinet to open. Need to update the artwork (eliminate the dark/gold tones)
The gentleman that checked us in was exceptional. I don't recall his name. We were previous Wyndham owners & are very familiar with the property. It is always our #1 choice property when we stay in the area for SOOOOo many reasons! Like the new grey tones (but the pictures remain a bit "tired"/dated)
Stayed in April 2024
Reviewed: May 14, 2024
Conslatina
United States of AmericaEvery time you visit they want you to attend a meeting which takes time from your vacation.
All the amenities, lazy river sand the cleanness of the property
Stayed in May 2024
Reviewed: May 10, 2024
Rebecca
United States of AmericaThe pressure to attend a timeshare presentation. The fact that we couldn’t really walk anywhere
Location, room size, staff
Stayed in May 2024
Reviewed: May 1, 2024
Lisa
United States of AmericaI liked everything
It was family friendly with lots of things to do. The property was beautiful and well taken care of. I loved all the pools & restaurants.
Stayed in April 2024
Reviewed: March 11, 2024
Stefan
Canadatrying to get me to assist timesharing session, pressure sales and confusing check in
location, room and ameneties
Stayed in March 2024
Reviewed: March 9, 2024
Erick
United States of AmericaPools
Stayed in March 2024
Reviewed: March 4, 2024
Jeremy
AustraliaLong check in process, pressured into doing Club Wyndham presentation at check in (wouldn't take no for an answer)
Pool, facilities, restaraunts
Stayed in March 2024
Reviewed: March 3, 2024
Lori
CanadaWe did not have full access to the miniature golf which was not possible due to renovations in Tower 2; The sales pitch when checking in which we are told to go to see a colleague to get our “welcome package”.
This is a huge complex and we loved the 2 bedroom villa as it was perfect for our family of 4 to share. The lazy pool,water slides, hot tubs, miniature golf, ice cream shop, towel dispenser and more were a big hit for all. The proximity to all Disney parks and Disney Springs was perfect.
Stayed in March 2024
Reviewed: March 2, 2024
Bill
United States of AmericaParking lot view. Shower needs work.
Suite was large
Stayed in March 2024
Reviewed: February 1, 2024
James
United States of AmericaSome construction going on but that is to be expected. with the upkeep of any property,
Great room, great pools, great bar, great facility!
Stayed in January 2024
Reviewed: February 1, 2024
Scott
United States of AmericaAll
Stayed in January 2024
Reviewed: January 31, 2024
Scott
United States of AmericaEverything
Stayed in January 2024
Reviewed: January 30, 2024
Jane
United States of AmericaDistance to main pool with three kids
Amenities
Stayed in January 2024
Reviewed: January 30, 2024
Patterson
United States of AmericaGreat place, awesome location, pools, everything was great.
Stayed in January 2024
Reviewed: January 11, 2024
Jorge
CanadaI just wanted to share some feedback on the restaurants; we tried three of them, and unfortunately, our experiences weren't as great as we hoped. I believe there's room for improvement in that area, and with your already amazing place, it could be even more outstanding!
Stayed in January 2024
Reviewed: January 9, 2024
April
United States of AmericaYou had to walk outside to get breakfast at the restaurant on the pool deck. It was raining during our stay.
Great location, variety of Resteraunt on the property. Great value.
Stayed in January 2024
Reviewed: December 28, 2023
Quincy
BahamasThere weren't enough parking spaces.
The room was nice, the pool was beautiful and the location was good.
Stayed in November 2023
Reviewed: December 24, 2023
Jeremy
New ZealandIt is a little aged but great value for money
It’s big, family friendly and good facilities
Stayed in December 2023
Reviewed: December 22, 2023
Amanda
United States of AmericaCheck-in took an hour.
Great location and nice suites
Stayed in December 2023
Reviewed: December 19, 2023
Jacquleen
United States of AmericaI hated they don't do housekeeping. Asked for a room refresh but they don't do that and you have to take your own trash out. They also stated online they had an airport shuttle but this was not true.
Location is perfect. Very close to Disney springs and the parks. Lots of parking. I love having a washer and dryer to not bring home dirty clothes. And the full kitchen was great to save money.
Stayed in December 2023
Reviewed: December 19, 2023
Kimberley
United States of AmericaCheck in unprofessional agent was laughing and joking with agent when trying to check in they had 2 reservations for me when I only had one she spoke Spanish to manager jose while trying to find out problem I only speak english unfortunately for her my husband is mexican and Spanish is his first language .so he understood everything she said 😉Very unprofessional I considered her age as factor very young ...place was beautiful just not happy with agent trying to check in very disappointing
Location
Stayed in December 2023
Reviewed: December 18, 2023
Si
New ZealandThe receptionist was not professional enough. I reckon needs more training. Initially over charged me. When I went back to check, she only said “I don’t know “. The attitude was also horrible. Luckily the manager sorted out my issue at the end.
Room spacious, kitchen well equipped, shower is comfortable, and washing machine +dryer as a bonus
Stayed in December 2023
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