100 Lytton Avenue, Pittsburgh, PA 15213, United States of America
#49 of 58 hotels in Pittsburgh
Guests' ChoiceBased on 1148 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.9
Facilities
7.2
Staff
8.2
Value for money
7.1
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Theresa
United States of AmericaThe television was broken and unable to be fixed
The location and cleanliness were perfect
Stayed in May 2024
Reviewed: May 4, 2024
Penny
United States of AmericaThe construction going on at the hotel. Lack of coffee in the lobby. Staff said we just ran out of coffee and will not be making anymore coffee. This was at 7:53 am.
Stayed in May 2024
Reviewed: May 3, 2024
Alisa
United States of AmericaThe type of room we booked was not available when we arrived. We wanted two queen beds, we got a King and sofa bed. There were not sheets, pillows or blankets available in the room when we arrived. We had to call for them. The lobby was a mess with the construction and we were disappointed the bar was not in its usual order, which we enjoy using when there. We went to a different hotel bar. Most of the trip only one elevator was working which caused a lot of delays. Daily housekeeping was not available unless we requested, so we had to call for extra coffee each day as well as towel replacement.
We like the location of the hotel, parking availability, room location, and floor. The accommodations in the room were fine.
Stayed in April 2024
Reviewed: April 30, 2024
Don
United States of America$29.00 for parking is extremely excessive.
Breakfast wasn’t offered
Stayed in April 2024
Reviewed: April 30, 2024
Michael
United States of AmericaCheck in was extremely long with insufficient staff. Property was under restoration so no restaurant facilities. And morning coffee was usually empty which was frustrating. This was during Pitt graduation and the rooms were extremely expensive.
Stayed in April 2024
Reviewed: April 30, 2024
Rachel
United States of AmericaBeds were extremely uncomfortable, elevators were getting stuck, lots of very loud construction going on, breakfast that was listed was not available.
Close to the university, clean room & the front desk staff was extremely nice at check in been with the large crowds from events!
Stayed in April 2024
Reviewed: April 30, 2024
Leah
United States of AmericaElevator issues. Got stuck in elevator and was delayed many times with only 1 working Not happy with the restaurant on site. Overpriced and was not happy with food, mediocre and cold. Did not find the atmosphere to be inviting or clean.
Great location and nicely remodeled room we had. Taneisha at front desk was such a pleasure , very accommodating and great service.
Stayed in April 2024
Reviewed: April 30, 2024
Jeanette
United States of AmericaIt’s under construction, pool is closed, bar is removed and there is a silly make shift bar with no bar seating in a corner of the restaurant. Elevators are unpredictable and sometimes hard to get to work with the card reader. Up on arrival our room had 3 tissues left in the tissue box and I pack of coffee (for 1 cup) I went and asked for more and got two more packs of coffee equaling 3 cups for two people spending 3 nights. We never got a new tissue box even after letting them know we were all out. Parking is very expensive. Hotel prices were jacked up due to graduation weekend and we spent over a thousand dollars for the 3 night stay in a hotel in the middle of a huge renovation ☹️
Great location, hotel was clean and staff friendly
Stayed in April 2024
Reviewed: April 13, 2024
Frances
United States of AmericaConstruction going on at the hotel, not a lot of food choices in the hotel.
Proximity to our venue that we revisiting.
Stayed in February 2024
Reviewed: April 11, 2024
Rochelle
United States of AmericaConstruction going on…. Wasn’t aware of it prior to our arrival
Location to University of Pittsburgh
Stayed in April 2024
Reviewed: April 10, 2024
Jean
United States of AmericaNo coffee. Parking.
Staff. Location. Temperature. Bed was clean and new.
Stayed in April 2024
Reviewed: April 5, 2024
Pchak
United States of AmericaRenovations are still going on, But rooms are in good condition.
Excellent location. We found off street parking so barking was not too much of an issue on a weekend. The rooms are renovated and clean. The lobby and the amenities are still undergoing renovation. Value for money and centralized location.
Stayed in April 2024
Reviewed: April 2, 2024
Carla
United States of Americathe heater was very noisy. startling when it starts producing heat.
the location was perfect. I was in a newly renovated room.
Stayed in March 2024
Reviewed: April 2, 2024
Amber
United States of AmericaHotel was under construction and looked like it needed it. My room was dark, dated, but functional. But 100% met my needs at a reasonable price.
Perfect location and price for an overnight at Pitt. Nice toiletries in the bathroom. Easy walk to everything.
Stayed in March 2024
Reviewed: April 1, 2024
Michelle
United States of AmericaIt was false advertising. But the person at the front desk was wonderful and sympathetic, and helpful. Just a bad choice from management ahead of time, in my opinion.
The location to Pitts campus cannot be beat. But after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not functioning because they were in construction mode. Another hotel told us they had a fire... thus the construction. So I felt bad for them, but they should have told us BEFORE we arrived, so we could have made other plans. I was very annoyed. They have since offered me $52. and did a total refund... I think.... so they handled it well, AFTER the fact.
Stayed in March 2024
Reviewed: March 18, 2024
Melissa
United States of AmericaIn the middle of a remodeling
Closeness to Pitt Easy parking Friendly staff
Stayed in February 2024
Reviewed: March 14, 2024
Mark
United States of AmericaUnder construction
Stayed in March 2024
Reviewed: March 8, 2024
Tom
BelgiumKey cards to enter room had to be reset every day.
Stayed in March 2024
Reviewed: March 7, 2024
Judith
United States of AmericaAlong with our hotel fees, paying to park at the hotel when we were guests is a heinous 'dig' to the customer. $29.95 per night and then a $10 city fee....what the hell?
Stayed in March 2024
Reviewed: February 22, 2024
Bernstein
United States of AmericaFacility was undergoing renovations. It would have been nice to know that in advance of arrival. It didn't impact my trip, but there was considerable noise from the construction beginning at 8:00 AM. Also, housekeeping only visits every 3 days. Would have been nice if someone came to empty trash cans which were overflowing by the end of the stay. I requested a new towel and extra blanket from the front desk, it never arrived.
Very friendly staff! Location was amazing. In/out parking was exactly what we needed, I knew that would be a premium in Pittsburgh. Room was adequate, a standard hotel room.
Stayed in February 2024
Reviewed: February 21, 2024
Adrienne
United States of AmericaIt was under construction and gym and other facilities weren't accessible. Didn't realize this. Would have given a higher rating but wasn't expecting the construction.
Location was perfect!
Stayed in February 2024
Reviewed: February 19, 2024
Deborah
United States of AmericaUnder renovation and bed not comfortable
Close to Pitt campus
Stayed in February 2024
Reviewed: January 14, 2024
Theresa
United States of AmericaWe were not forewarned that the hotel would be under construction and water shut off during the morning of our stay. They offered to accommodate with a different room later IF the water shut off, but that was stress and rigamarole we didn't need, so we just left very early.
Restaurant staff were very accommodating when I stopped in for an order to go just before closing time.
Stayed in December 2023
Reviewed: January 13, 2024
Tiffany
United States of AmericaThe parking was very expensive, and the room did not have a refrigerator.
The location was great. The room was large, comfortable, and clean.
Stayed in January 2024
Ascona, Switzerland
Ayia Napa, Cyprus
San Cristóbal de Las Casas, Mexico
Kissimmee, USA
Kolašin, Montenegro
Exford, UK
Pofi, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content