218 College Street, San Antonio, TX 78205, United States of America
#162 of 315 hotels in San Antonio
Guests' ChoiceBased on 58 hotel reviews
7.8Cleanliness
9.1
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 5, 2024
Linda
United States of AmericaParking
Close to the river
Stayed in April 2024
Reviewed: December 13, 2023
Dorothy
United States of AmericaVery noisy, very loud music playing until 3AM
Ther was no breakfast
Stayed in December 2023
Reviewed: December 1, 2023
Higinia
United States of AmericaThe lift and reception look old and need demodulation.
Very friendly staff. Thank you.
Stayed in November 2023
Reviewed: April 3, 2023
Kristina
United States of AmericaThis is a timeshare. I don't remember this being mentioned in the description. They WILL try to sell it to you! I was here for a work conference. My plane was late and they take you to the second floor to sell you a timeshare. They did let me go when I told them I was already late. I did NOT want to be sold anything. There is no outside access to the Riverwalk from the hotel. You have to go around the building. It is VERY loud here. You can hear street noise day and night.
It is located right next to the Riverwalk.
Stayed in April 2023
Reviewed: January 21, 2023
Peter
United States of AmericaThere is NO parking ( public at the end of the block ) There is also NO loading zone, you basically stop in the street to unload. There are a few spots across the street but trucks use them. If arriving by car just pull to front door, put your 4 ways on. It is not a busy street. We had alot of stuff, so this was inconvenient, but manageable.
Riverwalk was why I booked it, and because the kitchen
Stayed in December 2022
Reviewed: December 2, 2022
Edwin
United States of Americathe entrance is not practical. there is no where to park to offload. the suite set up was not feasible. toilet kept running and one floor hade people smoking mar-iguana. Terrible smell.
the location was next to the river. Staff was helpful
Stayed in November 2022
Reviewed: November 1, 2022
Lynn
United States of Americathe entrance and lobby are quite small and a bit awkward when guests are checking in and others are trying to use the elevator.
The location was perfect for our activities. the rooms were well appointed and very comfortable.
Stayed in October 2022
Reviewed: October 7, 2022
Laurie
United States of AmericaThe main entrance is a bit seedy looking and reception area is quite small.
perfect location on the river walk!
Stayed in September 2022
Reviewed: May 11, 2022
Janet
United States of AmericaConvenient to the Riverwalk, kitchens were a bonus, rooms were comfortable and clean.
Stayed in May 2022
Reviewed: May 5, 2022
Abdulla
United Arab Emiratesno breakfast,no cleaning facilites as a hotel,
location
Stayed in May 2022
Reviewed: March 28, 2022
Michelle
United States of AmericaIt was extremely loud until about 2 am, the hotel provided ear plugs, but that did not help much, so impossible to get a good night of sleep. The bar across the Riverwalk was right outside our window, and the noise comes in like you are standing in the bar. Also, booking.com does not mention that this is a time share property, so they will try to sell you a time share from the moment you walk in. There is no check in, go to your room, relax. You have to go to the concierge lounge, where they tried to sell me stuff for 30 minutes before I could go to my room. While the staff was extremely friendly and helpful, that’s not why I was there, and I had no desire to buy anything.
Nice rooms, VERY friendly staff
Stayed in March 2022
Reviewed: October 19, 2021
Melissa
United States of AmericaOnly thing I would recommend is more seating in the living room.
Stayed in October 2021
Reviewed: June 26, 2021
Amy
United States of AmericaWe didn’t like that there was no direct parking. Finding the hotel was a little difficult bc there was no pavilion or sing marking the front entrance. The first room where we checked in was very small and got congested quickly. After checking in, we were sent up to a different room on the second floor where we waited for almost 2 hours before being given keys to our room. Even though the hotel called us to confirm our arrival time, our room was not ready for a couple of hours after we arrived. We had travelled over 6 hours in the car with 2 small children. We all needed to go freshen up before we went on the town. This was impossible to do without being in our room and going through our luggage to get essentials to freshen up. We didn’t like that there was not a large main lobby or place to sit and wait. Also, we are HUGE coffee drinkers. A lobby with fresh coffee brewing daily would have been a plus. We were only able to brew one pot of coffee in our room as we were only given 1 bag of coffee grounds. So we had to walk to coffee shops daily instead of being able to enjoy coffee in our room as we were getting ready.
The room was amazing and much more space than we thought it was going to be. The large balcony overlooking the Riverwalk was great.
Stayed in June 2021
Reviewed: May 1, 2024
Andrew
United States of AmericaA sales pitch on timeshares. I declined to attend the “free” session
Convenience. Friendly staff
Stayed in April 2024
Reviewed: April 27, 2024
Gabriel
United States of AmericaThe location
Nothing
Stayed in March 2024
Reviewed: April 1, 2024
Spyridon
United States of AmericaNo property parking, had to pay extra parking permit. Got prompted and extra charged to attend timeshare workshop.
Perfect Location
Stayed in March 2024
Reviewed: December 21, 2023
Keith
United States of AmericaThere is nowhere to park in front, but the street, when you are unloading the car. I had to walk more than a block to park in a city garage. Then move the car every day, walking to and from the garage, in order to not get charged for parking. The bathtub was very slippery when wet. I requested a handicapped accessible room. We were given a room on the 7th floor that the tub was higher than my knees when trying to get in. We had 2 handicapped people there, and my friend could not use the tub because it was not easy for her to get into the tub, and a fall hazard for her. It was also unsafe for her to use it as it was very slippery. We also had to listen to their spiel asking us to join their club. We went to one of these in Las Vegas and was told by their representative that we were dumb for purchasing an RV, realized this after we were listening to their spiel the first night. The supplies in the room were only for 2 people or may be one person, when they knew that there was 3 people staying. We noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side. We had to pay a deposit of $250 and was a Suprise never told of this charge till we entered the hotel. Also, the noise outside was very loud at night.
location and some of the staff were very nice.
Stayed in December 2023
Reviewed: September 25, 2023
Barbra
United States of AmericaI couldn't make my booking due to a family medical emergency I had to go to Indiana for and I let them know a week in advance, which gave them plenty of time to rebook the room and get their money, but I couldn't get anyone to refund my money.
Stayed in August 2023
Reviewed: July 14, 2023
Kimpha
United States of AmericaLuis was extremely helpful and very considerate of my family celebrating our daughter’s birthday .
Stayed in July 2023
Reviewed: June 26, 2023
Sandra
United States of AmericaThe friendliness of the staff. The view. The friendly concierge.
Stayed in June 2023
Reviewed: May 30, 2023
Liang
United States of AmericaThey tried to change my reservation from two bedrooms to one bedroom one hour before my arrival. Saying I requested it myself through booking.com I have to spend more than 30 minutes to convince them it was not possible as we are a family of four. And there is no record showing that on the booking.com reservation. They are just not being very honest. Besides, the AC was very noisy in their rooms. Their solution to that is providing free ear plugs.
Very close to the River Walk
Stayed in May 2023
Reviewed: April 30, 2023
Shannon
United States of AmericaNoise of local bars at night.
Location. Homey vibe. Friendly staff
Stayed in April 2023
Reviewed: March 13, 2023
Michael
United States of America*SCAM ALERT*, this is not a hotel, just a timeshare selling scam. We were tricked into paying a 'refundable $40.00' fee for free vouchers by the conceirge, but because we refused to attend their sales presentation, we were denied the vouchers and they refused to refund our $40.00. To make matters worse, the boiler broke so the building was without hot water for 2 of our 3 day stay. If you enjoy bait and switch tactics, wasting a day listening to timeshare sales pitches, and come from a third world country that considers hot water an unnecessary luxury, Wyndam has a room for you.
Stayed in March 2023
Reviewed: October 7, 2022
Nicole
AustraliaThe position of this property is amazing and our room was perfect. We were traveling with our son, his wife and daughter and the space was just what we needed.
Stayed in October 2022
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content