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  5. Reviews of Club Wyndham Riverside Suites

Reviews of Club Wyndham Riverside Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

218 College Street, San Antonio, TX 78205, United States of America

#162 of 315 hotels in San Antonio

Guests' Choice

Review Score

Based on 58 hotel reviews

7.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    9.0
    Overall it’s an awesome place. I travel to Hard Rock Cafes around the world, and this hotel was just another corner fro
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking

    Close to the river

    Stayed in April 2024

  • Reviewed: December 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 4 nights

    Very noisy, very loud music playing until 3AM

    Ther was no breakfast

    Stayed in December 2023

  • Reviewed: December 1, 2023

    8.0
    It was great.
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights

    The lift and reception look old and need demodulation.

    Very friendly staff. Thank you.

    Stayed in November 2023

  • Reviewed: April 3, 2023

    7.0
    Nice room overall-beware of timeshare peddling.
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a timeshare. I don't remember this being mentioned in the description. They WILL try to sell it to you! I was here for a work conference. My plane was late and they take you to the second floor to sell you a timeshare. They did let me go when I told them I was already late. I did NOT want to be sold anything. There is no outside access to the Riverwalk from the hotel. You have to go around the building. It is VERY loud here. You can hear street noise day and night.

    It is located right next to the Riverwalk.

    Stayed in April 2023

  • Reviewed: January 21, 2023

    8.0
    My room had a view of RiverWalk, seperate bedroom. Excellent!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    There is NO parking ( public at the end of the block ) There is also NO loading zone, you basically stop in the street to unload. There are a few spots across the street but trucks use them. If arriving by car just pull to front door, put your 4 ways on. It is not a busy street. We had alot of stuff, so this was inconvenient, but manageable.

    Riverwalk was why I booked it, and because the kitchen

    Stayed in December 2022

  • Reviewed: December 2, 2022

    8.0
    The place is fair enough. However, it can be better.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    the entrance is not practical. there is no where to park to offload. the suite set up was not feasible. toilet kept running and one floor hade people smoking mar-iguana. Terrible smell.

    the location was next to the river. Staff was helpful

    Stayed in November 2022

  • Reviewed: November 1, 2022

    8.0
    Great location, comfortable bed and nice bathroom - pretty much all you need!
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    the entrance and lobby are quite small and a bit awkward when guests are checking in and others are trying to use the elevator.

    The location was perfect for our activities. the rooms were well appointed and very comfortable.

    Stayed in October 2022

  • Reviewed: October 7, 2022

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The main entrance is a bit seedy looking and reception area is quite small.

    perfect location on the river walk!

    Stayed in September 2022

  • Reviewed: May 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Convenient to the Riverwalk, kitchens were a bonus, rooms were comfortable and clean.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    8.0
    Very Good
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    no breakfast,no cleaning facilites as a hotel,

    location

    Stayed in May 2022

  • Reviewed: March 28, 2022

    7.0
    Nice property, friendly staff, but unfortunately the cons outweigh the pros.
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    It was extremely loud until about 2 am, the hotel provided ear plugs, but that did not help much, so impossible to get a good night of sleep. The bar across the Riverwalk was right outside our window, and the noise comes in like you are standing in the bar. Also, booking.com does not mention that this is a time share property, so they will try to sell you a time share from the moment you walk in. There is no check in, go to your room, relax. You have to go to the concierge lounge, where they tried to sell me stuff for 30 minutes before I could go to my room. While the staff was extremely friendly and helpful, that’s not why I was there, and I had no desire to buy anything.

    Nice rooms, VERY friendly staff

    Stayed in March 2022

  • Reviewed: October 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    Only thing I would recommend is more seating in the living room.

    Stayed in October 2021

  • Reviewed: June 26, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn’t like that there was no direct parking. Finding the hotel was a little difficult bc there was no pavilion or sing marking the front entrance. The first room where we checked in was very small and got congested quickly. After checking in, we were sent up to a different room on the second floor where we waited for almost 2 hours before being given keys to our room. Even though the hotel called us to confirm our arrival time, our room was not ready for a couple of hours after we arrived. We had travelled over 6 hours in the car with 2 small children. We all needed to go freshen up before we went on the town. This was impossible to do without being in our room and going through our luggage to get essentials to freshen up. We didn’t like that there was not a large main lobby or place to sit and wait. Also, we are HUGE coffee drinkers. A lobby with fresh coffee brewing daily would have been a plus. We were only able to brew one pot of coffee in our room as we were only given 1 bag of coffee grounds. So we had to walk to coffee shops daily instead of being able to enjoy coffee in our room as we were getting ready.

    The room was amazing and much more space than we thought it was going to be. The large balcony overlooking the Riverwalk was great.

    Stayed in June 2021

  • Reviewed: May 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A sales pitch on timeshares. I declined to attend the “free” session

    Convenience. Friendly staff

    Stayed in April 2024

  • Reviewed: April 27, 2024

    1.0
    Unpleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Nothing

    Stayed in March 2024

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    No property parking, had to pay extra parking permit. Got prompted and extra charged to attend timeshare workshop.

    Perfect Location

    Stayed in March 2024

  • Reviewed: December 21, 2023

    3.0
    Will never stay at a Wyndham Hotel again.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights

    There is nowhere to park in front, but the street, when you are unloading the car. I had to walk more than a block to park in a city garage. Then move the car every day, walking to and from the garage, in order to not get charged for parking. The bathtub was very slippery when wet. I requested a handicapped accessible room. We were given a room on the 7th floor that the tub was higher than my knees when trying to get in. We had 2 handicapped people there, and my friend could not use the tub because it was not easy for her to get into the tub, and a fall hazard for her. It was also unsafe for her to use it as it was very slippery. We also had to listen to their spiel asking us to join their club. We went to one of these in Las Vegas and was told by their representative that we were dumb for purchasing an RV, realized this after we were listening to their spiel the first night. The supplies in the room were only for 2 people or may be one person, when they knew that there was 3 people staying. We noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side. We had to pay a deposit of $250 and was a Suprise never told of this charge till we entered the hotel. Also, the noise outside was very loud at night.

    location and some of the staff were very nice.

    Stayed in December 2023

  • Reviewed: September 25, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    I couldn't make my booking due to a family medical emergency I had to go to Indiana for and I let them know a week in advance, which gave them plenty of time to rebook the room and get their money, but I couldn't get anyone to refund my money.

    Stayed in August 2023

  • Reviewed: July 14, 2023

    10
    Exceptional!!! Couldn’t have been any more amazing!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    Luis was extremely helpful and very considerate of my family celebrating our daughter’s birthday .

    Stayed in July 2023

  • Reviewed: June 26, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    The friendliness of the staff. The view. The friendly concierge.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    They tried to change my reservation from two bedrooms to one bedroom one hour before my arrival. Saying I requested it myself through booking.com I have to spend more than 30 minutes to convince them it was not possible as we are a family of four. And there is no record showing that on the booking.com reservation. They are just not being very honest. Besides, the AC was very noisy in their rooms. Their solution to that is providing free ear plugs.

    Very close to the River Walk

    Stayed in May 2023

  • Reviewed: April 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    Noise of local bars at night.

    Location. Homey vibe. Friendly staff

    Stayed in April 2023

  • Reviewed: March 13, 2023

    1.0
    We have stayed with Wyndam in the past, but never, ever, ever again in the future.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    *SCAM ALERT*, this is not a hotel, just a timeshare selling scam. We were tricked into paying a 'refundable $40.00' fee for free vouchers by the conceirge, but because we refused to attend their sales presentation, we were denied the vouchers and they refused to refund our $40.00. To make matters worse, the boiler broke so the building was without hot water for 2 of our 3 day stay. If you enjoy bait and switch tactics, wasting a day listening to timeshare sales pitches, and come from a third world country that considers hot water an unnecessary luxury, Wyndam has a room for you.

    Stayed in March 2023

  • Reviewed: October 7, 2022

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The position of this property is amazing and our room was perfect. We were traveling with our son, his wife and daughter and the space was just what we needed.

    Stayed in October 2022

Showing 1 - 25

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