the only thing that was really unacceptable was the policy on the pool & hottub. When you're in business meetings or out al day and you want to enjoy a swim or soak after dinner but the hot tub closes every night at sundown its a ripoff because that feature is why i picked your hotel.

the staff and amenities were great

Stayed in March 2024

no free parking for guest and the shower hardwarwe could preform better more pressure with hand held hose the access to my rental unit was also challenging for me.

locatipn was nice but there was no free parking for my stay my cost was $60 per day to be close to my rental

Stayed in March 2024

everything was great. I missed just a small shelf or a console where one could put down car keys, phone, little things which tend to get lost too easy when you travel.

Great , comfortable studio in a hotel complex, thus one gets the comfot of a private studio with the amenities and security and assistance of the hotel. Very nice surprise with the swimming pool- heated, on the 6th floor (outdoors) fo the hotel. Beautiful sunset views from there! Very nice and helpful staff. Perfect locaiton to visit Miani and its neighbourhoods either by car or by public transport (the later not as efficient as in europe though). Parking place very close to the hotel at 15$ a day rate.

Stayed in February 2024

Front desk staff not too helpful- Poor attitude

Nice location, beautiful shower facilities and comfortable bed with a nice view of downtown miami city.

Stayed in February 2024

Everything was great

Location location location, comfortable and clean

Stayed in January 2024

1) The apartment was not clean. Bathroom and kitchen clean, windows dirty and standing dust on all interior window ledges and on floor around the bed/sofa. 2) There should be at least a couple of Coffee Pods and a roll of paper towels or kitchen towel. There were no paper towel or kitcehn towels. In most rentals there are a few of the normal necessities to wipe down counters and a few pods of coffee & tea and a bottle of water. This apt was nice but this owner does not provide anything in the apartment to get the trrveler through the 1st evening/night. 3) No wash clothes just a few bath towels and a hand towel.

Location

Stayed in April 2024

I wasn’t aware that I was booking an air b and b when I got this room. They have 2 separate entrances; one for hotel guests and then a residential entrance for guests with air b and b reservations. The hotel side seemed a lot cleaner and when they sent me over to the other side I knew it was going to be different. The room was DIRTY, crumbs on the counter, floor wasn’t swept, refrigerator was dirty. Thank god we were only there one night before our cruise. Not in a very good part of town either.

The location was close to lots of restaurants and shops. The hotel had a very nice bar and restaurant.

Stayed in February 2024

The parking was very hard to find and could cost upwards of $30+ for overnight parking. (I suggest uber or public transportation as it cost to park everywhere in Miami) You have to download an app the access the key to the property The unit was dirty and had a giant hole cut in the ceiling above the shower making the shower unusable. (not mentioned by management) My family was scared to use the shower while we stayed at the condo. There were dirty dishes, glasses and the property didn't look too clean. The neighborhood is in the city so with that being said it comes with all the up's and down's of being in the city. I reached out to management and I was told the ceiling was removed due to water damage and the shower was okay to use. They had no other accommodations for us and it was two days before Christmas. What person in their right mind would go into a unit the day of check-in and cut out the drywall leaving a hole in the ceiling above the shower and not notify the guest. A person that greedy and unethical, that's who. My Christmas vacation was ruined but we made the best of it.

The hotel staff was nice. The property itself was actually nice, but the unit not so much. The condo is within walking distance of Bayside Market place, restaurants and shops. The view from the condo was nice. The property is made up of hotel rooms, resident living and short term rentals. You have access to the gym, pool and other amenities.

Stayed in December 2023

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Stayed in May 2024

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Stayed in May 2024

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Stayed in March 2024

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Stayed in December 2023

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Stayed in January 2024

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Stayed in December 2023

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Stayed in November 2023

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Stayed in November 2023