It was my second stay and I will go back again and again . The staff is fabulous !

Lovely , spacious , and immaculate room . Beautifully decorated and comfortable. Valet parking on premises . Wonderful location

Stayed in April 2024

There was only one chair in the room.

This hotel is in a great location just a few blocks away from Fisherman's Wharf and the trolly car. Very clean with great staff. The restaurant at the hotel was excellent.

Stayed in April 2024

Reception staff could be a little be more informative on arrival. Didn’t give us any additional information about what was local, breakfast or hotel facilities. Only realised there was a map available on last morning

Very central and safe. Room a good size

Stayed in April 2024

The room was on the small side but we were out and about most days so it was more than adequate for us.

Everyone was extremely friendly, the hotel was clean, and it was a short walk to Pier 39. They had a patio of fire pits and offered blankets and s'mores kits for free in the evenings. The hotel is attached to a nice Italian restaurant. We got a Margherita pizza to bring to our room and it was delicious. It was an $11 Uber ride from Zoe to the Davies theater downtown. It was perfect for our mini weekend getaway.

Stayed in April 2024

Expensive (but most hotels in the area are). Had to wait quite a while to get breakfast in the restaurant.

New, modern fixtures and furniture. The evening smores are a nice touch.

Stayed in March 2024

Nice spacious room, clean, comfortable bed, looking at the inner courtyard so it was nice and quiet. Staff was very lovely! Overall, great experience.

Stayed in March 2024

WiFi set up

Quiet street and very comfy beds.

Stayed in April 2024

Our room was a bit small. There wasn’t much drawer space, and the bedside tables didn’t have any shelves.

Very clean and lots of space on the common areas for meeting up with others.

Stayed in April 2024

We found everything enjoyable.

Very close to the Wharf and Big Bus starting point. Within walking distance to the Piers.

Stayed in April 2024

The hotel's own website says "2-hour bike rentals are available for all guests" but this is no longer true. They only offer 1 hour bike rental from a local bike company. Or 1 hour electric bike hire from the hotel itself. The hotel staff know about this, but have struggled to get their website changed, it still shows 2 hour bike hire now. They did make up for this by offering breakfast.

Large room, nice bed, quiet, good location. Excellent restaurant on site, nice breakfast and evening meals.

Stayed in March 2024

No microwave oven

The staff. Everybody, the receptionist, bell man, coffee server, maintenance person, and housekeeping staff was friendly and had smiles on their faces. The foods at Pescatore Tratorria were wonderful so were the servers. This hotel is perfectly located in the Fisherman' Wharf area and it was very easy to reach the Piers, crabs, shrimps, and chowder. The cable car turn around was one a block away and gave me super easy access to the downtown area. Naturally, Pier 41 was within a walking distance where we took a ferry to Sausalito. We loved our stay. Thank you!!

Stayed in March 2024

Unfortunately the restaurant menu wasn't really for me, but I did use it several times for the bar :)

The room was clean and tidy and had everything I needed. The location was great and staff lovely Very cosy hotel..

Stayed in March 2024

Nothing to mention

Great location, helpful staff, good facilities

Stayed in March 2024

N/A

Staff were superb. The hotel was in a fantastic location. The room was a good size, clean and comfortable.

Stayed in January 2024

Parking was too expensive. Service for breakfast was slow and lacking in certain items

Location is good and there are good safety protocols

Stayed in February 2024

Nothing we enjoyed our stay.

Coffee in lobby, good service, great location, different parking options, room was clean and comfortable, nice bathroom with hot shower and water pressure, comfortable bed and pillows

Stayed in February 2024

Too much light in room to sleep past sunrise and a bit noisy

Stayed in February 2024

Street view room durning rain storm

Price, staff

Stayed in January 2024

All good in this hotel.

Free voucher for food included in the price

Stayed in January 2024

Great hotel in a very good location. It was perfect.

Stayed in January 2024

Great location and great hotel in the price range. Staff is very accommodating and helpful!

Stayed in January 2024

No complaints

Close to amenities

Stayed in December 2023

Parking options. pay for Valet or take your chances with safety and security in outside lots. Parking should be included or at least cheaper than they currently are for guests.

Stayed in November 2023

Room cleaning could be better for people staying longer than a week

Very comfortable bed, large room, fantastic location, friendly and helpful staff

Stayed in December 2023