15 Ngo Quyen Street, Hoan Kiem, Hanoi, Vietnam
#73 of 872 hotels in Hanoi
Guests' ChoiceBased on 324 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.4
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Paul
AustraliaOnly criticism, shower in bath. Difficult For people with limited movement
Stayed in June 2024
Reviewed: May 24, 2024
Vongsay
LaosVery good food excellent service
Stayed in May 2024
Reviewed: May 18, 2024
Artur
Portugalnothing
The staff was outstanding !
Stayed in May 2024
Reviewed: May 16, 2024
Anne-marie
United KingdomBreakfast was a bit complicated for first thing in morning.
Staff were excellent, very friendly, knowledgeable and efficient. Food delicious and in a great location
Stayed in May 2024
Reviewed: May 14, 2024
Martin
AustraliaWonderful staff, great location close to everything.
Stayed in May 2024
Reviewed: May 12, 2024
Sejal
SingaporeThe service at breakfast was very slow and inconsistent.
It was good - not incredible, the rooms were a bit dated though the hotel grounds were nice.
Stayed in May 2024
Reviewed: May 11, 2024
Saif
United Arab EmiratesAgain, it’s a beautiful luxurious hotel, however, it is a bit formal and lacks warmth. I felt this especially with management who seem to avoid interacting with guests. On the other hand, some of the staff were just wonderful and helpful, especially the butler service
The property is centrally located and comes with a lot of history. It is in fact a beautiful hotel and you can quickly see its allure with travelers and locals a like
Stayed in April 2024
Reviewed: May 9, 2024
Isolde
United KingdomI did not like the continual music in the Vietnamese restaurant
Very nice location
Stayed in April 2024
Reviewed: May 3, 2024
Semyon
South KoreaNice building, perfect private garden and inner courtyard
Stayed in May 2024
Reviewed: April 29, 2024
Elaine
United KingdomIt was top quality
Stayed in February 2024
Reviewed: April 26, 2024
Kevin
AustraliaEverything
Stayed in April 2024
Reviewed: April 17, 2024
Asma
FranceNono
Exceptionnel Hôtel à real Legend
Stayed in April 2024
Reviewed: April 8, 2024
Dr
ThailandThe service since limousine, club service, room amenity was really excellent and impressive
Stayed in March 2024
Reviewed: March 28, 2024
Kamyar
TurkeyIt’s a bit pricey in a cheap country
Spa was great. Rooms on heritage wings are smaller than the other wing but newly renovated and lovely. Staff are very nice and helpful. Check in/out smooth and breakfast was good as well
Stayed in March 2024
Reviewed: March 27, 2024
Joshua
United States of AmericaWonderful experience. Loved the history of the hotel as well. Recommend to anyone traveling to Hanoi.
Stayed in March 2024
Reviewed: March 26, 2024
Johannes
BelgiumNothing
Excellent dinner, with life music
Stayed in March 2024
Reviewed: March 22, 2024
Emily
AustraliaOnly a tiny thing - the gym doesn’t have a lot of space to roll out a mat for exercises. Otherwise it’s very well equipped.
Beautiful hotel, very French. Loved the gardens. Lots of restaurants and bars, and a great pool, gym and spa. Staff are very friendly and helpful too.
Stayed in March 2024
Reviewed: March 20, 2024
Harumi
Japanmuch time was needed for my passport copied.
very kind staff / elegant atmosphere / worth staying at
Stayed in February 2024
Reviewed: March 11, 2024
Hesham
United Arab EmiratesA bit expensive for Hanoi
Great service and facilities
Stayed in March 2024
Reviewed: March 4, 2024
Hisami
JapanEverything was good, nothing to complain about.
We got upgraded so all were really great.
Stayed in February 2024
Reviewed: February 23, 2024
Emma
United KingdomExpensive for Vietnam!
Exquisite hotel- wonderful rooms, excellent breakfast, world class cocktail bar!
Stayed in February 2024
Reviewed: February 18, 2024
Elsa
VietnamI wish I could stay there forever!
The service staff has incredible skills and knowledge, and they delivered the service with so much warmness and joy. My room is very comfortable, the bed is beyond my expectations, it was so comfortable that I fell asleep before dinner :) The location was just right, exactly what I was looking for.
Stayed in February 2024
Reviewed: February 14, 2024
Alexandros
GreeceAmazing hotel, stunning. the place to stay in hanoi, although its in the expensive side, you are staying in an actual landmark. Spa one of the best in the world, ling ling (or jing jing - i am so sorry!) was amazing!
Stayed in February 2024
Reviewed: February 11, 2024
Katrina
TurkeyNo walk in shower which would have been nice. Anericano coffee not great at breakfast. Didn’t use pool so not relevant but looked fairly small.
The grandeur, the history the staff.
Stayed in February 2024
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