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I stayed 2nd time in this facility. Last time I gave overall rating 5. But this round my over all experience was good and I gave Rating 8 They improved a lot as compare to last time. I recommend this facility if you are visiting Madinah for any purpose . It is not far from Masjid Al Nabawi hardly 20-25 min walk and you can go by car also.

Location: The site owner mentioned it as a "hotel" in Booking.com but actually it is a domestic building modified in a guest house appartment. No billboard, no reception even no waiting room/lounge. Ditry and bad smelling place. Facilities: Room has been under maintenance btoken windows & air conditioners, teared sofas, lot's of open holes & wires in the building and room made the situation more scary. *Images & Videos are attached for review. Unavailability of basics: Towel & soap was unavailable in the washroom. One worker in the building told us that they don't provide it rather we have to arrange it from our side. No drinking water, prayer mat, qibla direction or Quran was provided even requested. Distance from Haram: In booking.com distance from Haram Madina Mosque is mentioned 600 meters but actually it is 2km far from Masjid Nabvi. Advance payment: After booking online a person called me and asked to pay for the room in advance for "confirmation" of the booking. I have to pay it even in the app it was mentioned payment at premises. Suffered outside: When we reached at the location we were unable to find the "Hotel", when we approached the building a worker asked us to wait outside for 3 hours because no room is free even we had a booking with advance payment. We enquired about the waiting area/lobby where we can sit and wait he told us there is no waiting area so wait outside the building. I was with my family and children,we suffered lot of time outside on the street. Experience & recommendation: Worst hoteling experience ever, will never visit this site again and don't recommend it to other tourists even to Booking.com to keep it in their app as a location.

Room was clean but bed sockets are not working muslim shower was leaked and on the opposite direction Transporation from hotel till haram was complementory but driver was not coopertuve and not obeying the schedule Location was isolated and no access to food outlets and you could not find any variety of food there or in surroundings Staff is okay and friendly rest is fine

I would never recommend anybody to use this property and I would also advise people to be very careful while using booking.com because your cancellation charges are almost 90% of the total amount of booking price. You guys force customers to pay once we book hotel with you irrespective of the quality of property. Firstly Al Awali in NOT the name of property, please correct your records. Its name is Ajneeha

The hotel was new. All the finishing was brand new and well maintained. All amenities were provided. To stay in this hotel and visit the Masjid al Nabawi, car is needed. However, the neighborhood was quiet and it was a very pleasant and peaceful stay at Awali.