1876 Robertson Road, K2H 5B8 Ottawa, Canada
Based on 388 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.0
Facilities
7.4
Staff
8.2
Value for money
7.2
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 6, 2021
Julia
CanadaNothing
Location was perfect,not too far from parliament hill or places we wanted to visit,was within walking distance to everything essential,the front desk staffwas very nice and helpful considering they were short staff.will definitely recommend it
Stayed in September 2021
Reviewed: August 27, 2021
Garret
CanadaI found the bed somewhat uncomfortable. I have lower back issues and the bed did not provide the best comfort for me.
I was very happy with the staff. Very friendly and polite. Very helpful. Exactly the right kind of people.
Stayed in August 2021
Reviewed: August 16, 2021
Young
CanadaOutside of the building area was very dirty and looked sketchy.
Outside the building was sketchy and dirty but thankfully the rooms were clean.
Stayed in August 2021
Reviewed: August 11, 2021
Dean
CanadaThe room was really nice and I would stay there again.
Large room with comfortable beds
Stayed in August 2021
Reviewed: August 9, 2021
Robert
CanadaN/A
Keep up the same level of client satisfaction
Stayed in August 2021
Reviewed: July 6, 2021
John
CanadaNo ice buckets. No luggage rack at all, let alone one for each guest (my personal pet peeves with hotels in general). Ground floor patio door did not lock properly on its own, but there was a security bar. Room smelled of smoke but staff came when called a second time to freshen it up.
Beds were comfy and location was good.
Stayed in July 2021
Reviewed: December 13, 2023
Cheryl
CanadaIt was run down, the furniture was stained, the bathroom faucet was broken and there was a chirp from the fire alarm going off all night in the room.
The bed was comfortable
Stayed in December 2023
Reviewed: November 30, 2023
John
United States of AmericaHeating in rooms barely worked
Friendly staff
Stayed in November 2023
Reviewed: November 14, 2023
Ceh
CanadaAbsolutely nothing, the super taxi driver and discriminatory receptionist with me is the worst hotel I've ever been to
Absolutely nothing, the super taxi driver and discriminatory receptionist with me is the worst hotel I've ever been to
Stayed in November 2023
Reviewed: October 11, 2023
Josh
CanadaThe room was not clean - stains on chairs and bed comforter. Smelled of smoke and urine. Did not stay and left to find another hotel.
Stayed in October 2023
Reviewed: September 26, 2023
Michael
CanadaEvery thing was fine.
Good breakfast and close to the job we were doing.
Stayed in August 2023
Reviewed: September 7, 2023
Dieter
CanadaLeft before breakfast
Stayed in August 2023
Reviewed: August 25, 2023
Bernard
CanadaThe restaurant next to it
Room was not ready at set arrival time. Wife moved chair and found a pair of socks and after closing bathroom found 2 pair of male underwear behind the door. After returning from supper she found female pair of underwear under computer table and killed a bug on the ceiling. TV keeper cutting in and out losing picture and sound. Will never go there again Bernie Deveau
Stayed in August 2023
Reviewed: August 22, 2023
Cory
CanadaThe rooms were a little outdated , the TV didnt have netflix or any online things just basic cable which what was on the TV guide didnt match what was on
The staff was very friendly and went above for my daughter and I and I appreciate that a lot..The pool was amazing.. The bed was very comfortable
Stayed in August 2023
Reviewed: August 18, 2023
Kamran
Saudi Arabianothing
Not a good value to your money. Poor facilities
Stayed in August 2023
Reviewed: August 11, 2023
Mauro
CanadaPool was closed and we were told at check in that it was open. We picked that location over another because it had a pool. Poor communication skills at the staff level. Strongly do not recommend this location.
Stayed in August 2023
Reviewed: August 7, 2023
Tajudeen
NigeriaThe location was good.
Stayed in August 2023
Reviewed: August 7, 2023
Sarfaraz
CanadaSmell, girl at reception not friendly at all and very rude and not helpful!! House keeping staff very friendly and good
Ok for 1 night stay!!
Stayed in August 2023
Reviewed: July 9, 2023
Jason
CanadaDebit machine didn’t work. Wouldn’t accept cash payment. Internet didn’t work. Air conditioning didn’t work. Pictures aren’t accurate. Not a nice part of town.
Stayed in July 2023
Reviewed: June 18, 2023
Hindra
Canadai don’t laked
Stayed in June 2023
Reviewed: June 13, 2023
Claudia
CanadaThe smell in the room was so bad. The noise from the other room was not pleasant at all. The AC did not work properly and was noisy.
The staff was nice. The food in the restaurant was good
Stayed in May 2023
Reviewed: June 7, 2023
Joanne
Canadadirty entrance blood stained mattress cover charged my Visa card before I even checked in then charged a $100.00 deposit then $197.00 charge ???
very dirty entrance mattress cover blood stains
Stayed in June 2023
Reviewed: May 29, 2023
Kimberley
CanadaLighting in the washroom could be better
Very clean room with comfortable beds
Stayed in May 2023
Reviewed: May 5, 2023
Garth
CanadaThe hotel is dirty, falling apart, staff didn’t really know or want to help. I had booked the one for downtown with breakfast. I explained that to them, the male I was talking was nice, however, the female came out and didn’t want to rectify anything. this is by far one of the most disgusting hotels I have ever stayed at
The restaurant attached to it, High Five was great. The bed was very comfortable.
Stayed in May 2023
Reviewed: April 3, 2023
Michelle
Canadanot much yo say on that
close to stores and restaurants
Stayed in March 2023
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