Would be nice to have a kettle to make some tea or hot water. But they do have a machine downstairs in the lobby.

Great location, close to all the main attractions. Staff were very friendly and helpful. Would stay here again.

Stayed in May 2024

Location is perfect. The room we stayed had a great size for a family and the bed was comfortable. Loved the breakfast.

Stayed in May 2024

The floors in the room were not clean.

Great hotel in the middle of old town. Easy access to everything. Staff so lovely and bed was comfortable.

Stayed in May 2024

Most maddening cable TV in history.

Location.

Stayed in May 2024

The toilet seems to have a weak flush unfortunately.

The staff members were very nice and went above and beyond to help the guests. The room was pretty clean and the bed was comfortable.

Stayed in February 2024

Just on the last day, we had put the card to clean the room but it was cleaned. Otherwise all was good

Right in the middle of old town quebec, walking distance from all the attractions. Nice comfy room. Great supportive staff.

Stayed in April 2024

Parking availability

Did not have breakfast

Stayed in April 2024

The side of the hotel that we stayed at didn't have an elevator, but at least our room was only one flight upstairs.

Seriously, the coffee machine opposite the front desk was really good. The fireplace in the lobby was great and the check in clerk was very helpful in giving suggestions for restaurants. Finally, the hotel has a parking lot which was really helpful.

Stayed in April 2024

Current weather

Good location to old town

Stayed in April 2024

Despite putting out the make up my room sign each day the room was never serviced in the four days we were there. We don't need someone to make the bed or change the towels but the rubbish bin was overflowing by the time we left and the floor needed sweeping. The bathroom should have been cleaned in that time also. We saw the cleaning staff on the floor but they did not enter our room. This was our only disappointment with the hotel.

The location was excellent, right in the centre of the old town, close to everything. The room was a good size, very clean and comfortable. It had a couch as well as a table and two chairs. Coffee was always available in the reception area. Unfortunately the tea provided was a very poor selection with no straightforward black tea. We didn't use the breakfast.

Stayed in April 2024

The location is near to the sightseeing area.

Stayed in March 2024

Bad communication

Location

Stayed in March 2024

Cleaning of the rooms could have been better. Forgot to clean glasses. We were not told there was no parking. Breakfast was good. No big deal, but turkey/chicken sausages would have been nice. It was fine though.

Great location.

Stayed in April 2024

When travelling by public transport and getting off at Youville, be prepared for a fairly steep uphill walk with the luggage. Breakfast was (in my case) not included so I paid CAN$15 extra per day for breakfast, which was OK and plentiful. My rooms did not get automatically maintained during my 3-day stay (probably hotel policy - it wasn't much of a problem). The elevator was often so slow that most of the time taking the stairs was a lot quicker.

The location was fantastic, right next to the inner city. The room was decorated in a surprising style with a stylish tub, nicely decorated walls. Heating was comfy, just like the bath tub, and with outside temperatures of -10 C that was pleasant. Staff at the reception were super-kind and helpful throughout my stay.

Stayed in March 2024

limited parking space - not their fault (we had a van and it didn't fit their garage)

Great location, cute breakfast space, friendly staff

Stayed in March 2024

Slow elevator

Excellent location. Self parking.

Stayed in March 2024

The parking was very limited and it was costly. You have to pay for parking at $24. Booking through Priceline I had no idea I had to pay for a spot. In order to park we had to use public parking and walk to the hotel.

Location was perfect!!! Within walking distance of all the main streets and cafe's, restaurants, the château Frontenac.

Stayed in March 2024

Seating in room not adequate for 2 people.

Excellent location, very friendly and helpful staff, great coffee in lobby.

Stayed in February 2024

Parking is a bit of an issue - we were lucky to secure a spot on the street but had to run out to pay the meter every 2 hours

Our suite was very spacious and our children thoroughly enjoyed the jacuzzi tub. The espresso machine is awesome if you’re a coffee lover - very tasty!

Stayed in March 2024

Breakfast was offered at a price, it was only a continental buffet. We had to park down the road since the hotel parking was full.

Great location. Spacious room and comfortable beds.

Stayed in March 2024

Seems dated. Bathrooms need renovation.

Amazing location

Stayed in February 2024

The rooms are a little tired, which isn’t a negative but it is obvious that it may be time for some updates, especially in the bathrooms where there was some cracked grout. One thing to consider is booking direct with the hotel. You will get access to reserve onsite parking and breakfast included in your stay.

The location of this hotel is incredible. Right in the middle of the action of Quebec City. On site parking is a plus and there is a cheaper 24hr parking garage just down the road. There’s dozens of restaurants within 3-5min walk, and you’re not far away from major sightseeing locations either. The hotel staff were very kind and helpful. Additionally the fact that we were able to bring our dog with us was a major bonus.

Stayed in February 2024

The coffee/expresso was wonderful when coming in from the cold. Breakfast was adequate and hotel location was centralized. It is a clean, quiet, with friendly staff and well maintained facility so I would certainly go back .

Stayed in January 2024

Outside front entrance could use a refresher. Sink countertop is on small side. Very slow elevator which runs almost silently.

Great location at a reasonable price. Very helpful and friendly staff. Breakfast with fair but not great choices of medium quality. Hotel comfort OK. Dimly lit bedroom with a finiky TV controller. Bathroom worked well and was clean with a good shower. Free coffees from machine in the lobby.

Stayed in January 2024