660 West Arthur Street, P7E 5R8 Thunder Bay, Canada
#18 of 24 hotels in Thunder Bay
Guests' ChoiceBased on 397 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
7.7
Facilities
6.6
Staff
7.6
Value for money
6.1
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Ja
CanadaDated and noisy quests
Convenient and reasonably priced.
Stayed in March 2024
Reviewed: March 4, 2024
Natalee
CanadaMy bathroom door was off it’s hinges. They offered to move me but I did want the hassle. Anyone could screw in a few screws…
Staff was super. The bed!
Stayed in March 2024
Reviewed: September 24, 2023
Theo
CanadaThe bathroom floor and tub were dirty. I had to call the front desk to get the tub cleaned before we could use it. The bathroom also smells musty which you could smell in the bedroom. The beds are very hard and noisy. Every time you moved the bed creaked. We both had bad backs all night which means we didn’t get much sleep
Nice rooms, staff were friendly
Stayed in September 2023
Reviewed: September 13, 2023
Jeff
United States of AmericaWe were charged significantly more than the quoted booking.com rate.
The condition and the location was fine
Stayed in September 2023
Reviewed: September 2, 2023
Brian
CanadaBeer bottle cap found on floor. Toilet not bolted to floor and rocked when sat on. Shower diverter didn't work well.
Good breakfast
Stayed in September 2023
Reviewed: August 20, 2023
Tylar
CanadaThe bathroom sink was clogged and took a very long time to drain. I did report this when leaving. The WIFI is slow. Speedtest.net showed 8 mb up and 8 mb down making streaming difficult. For the highest priced hotel in my travels across each province I would have thought this would not have been an issue. The breakfast was horrible. Egg paddies are what they serve the unfortunate inmates held in our provincial jails, not what I would expect at a hotel. Scrambled fresh eggs where served at all the other hotels on my journey so I feel this was the biggest disappointment of all. The breakfast is usually the last thing a guest will remember about their stay.
The room was clean and the beds where comfortable and the regular size pillow was welcomed. The room was recently renovated so it does have a new feeling about it. The television was newer and I was able to attached my computer to the HDMI to enable the ability to play movies I brought along for the trip.
Stayed in August 2023
Reviewed: June 19, 2023
Kimberley
Canadavery busy part of town. road construction went on the entire night. no sleep that’s for sure.
room was clean
Stayed in June 2023
Reviewed: May 28, 2023
Peggy
United States of Americano elevator
good breakfast items
Stayed in May 2023
Reviewed: May 19, 2023
Dave
CanadaBed was not great
Stayed in May 2023
Reviewed: January 1, 2023
Rita
Canadacomforter on bed filthy, no sheet for pull out couch and both blankets dirty with lints and threads from other people. 🤮
the friendly staff at the reception desk. location price
Stayed in December 2022
Reviewed: November 14, 2022
Judith
CanadaI think the carpet had just been shampooed so it was damp
Beds were amazing
Stayed in November 2022
Reviewed: October 8, 2022
Ken
CanadaDesk clerk was unkempt. Hotel was old & carpet was filthy.
Stayed in October 2022
Reviewed: September 27, 2022
Mike
CanadaIn need of renovation no elevator
It was ok
Stayed in August 2022
Reviewed: September 11, 2022
Doreen
CanadaPaying lots for one night
Room was good and clean and thank you
Stayed in August 2022
Reviewed: September 7, 2022
Cheryl
Canadarooms had great furniture bed was comfortable bathroom needs some TLC .
Stayed in September 2022
Reviewed: September 4, 2022
David
CanadaThere were noseeums in the rooms. The beds are too small for two people.
That we had a place to stay. Beds are ok for one person.
Stayed in September 2022
Reviewed: September 4, 2022
Jan
Canadalocation, many restaurants nearby, within walking distance
Stayed in September 2022
Reviewed: August 28, 2022
Rowena
CanadaBathroom was not very Coltrane. There was blood spatter in back of bathroom door and the wall behind the door. My husband cleaned it up. I assume the door was opened when it was cleaned and that’s how this was missed. Otherwise room was nice.
Slept quite well, bed comfortable. Very suitable breakfast, lots of options.
Stayed in August 2022
Reviewed: August 28, 2022
Amber
CanadaNo elevator Smelly hallways Untrained staff
Stayed in August 2022
Reviewed: August 15, 2022
Giuseppe
Thailand200-300% price increase is out of control for value of amenities. Two years’ losses cannot be recouped instantly from guests whose wages have have not yet increased with inflation. Won’t be staying here again.
Bacon. Nothing else was warm or tasty. Real cream and milk should be available for coffee and tea. Chemicals are no substitute unless you care little for the health of your guests.
Stayed in August 2022
Reviewed: August 10, 2022
Michelle
CanadaBeds uncomfortable and double sized, not queen or king. Very small for two people and lumpy.
Breakfast was good
Stayed in August 2022
Reviewed: August 3, 2022
Ellen
CanadaDated, worn furniture. Got a pullout not 2 beds
Location ,clean
Stayed in July 2022
Reviewed: August 1, 2022
Mark
Canadadog barked through out the nite, door deadbolt didn’t work, patio door was extremely hard to operate.
Stayed in July 2022
Reviewed: July 24, 2022
Susan
CanadaThe windows were filthy. The breakfast was barely ok. If you weren't down right at 6:30, the bacon was out by 7. The breakfast was virtually the same every day. Could have had some fresh cut up fruit (especially during the fruit season).
Room was clean and relatively comfortable and the location was great and very accessible to everything, including walking distance to some restaurants, etc.
Stayed in July 2022
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